{"id":15301,"date":"2015-03-11T13:18:02","date_gmt":"2015-03-11T17:18:02","guid":{"rendered":"http:\/\/wwwdev.veeva.com\/?post_type=products&#038;p=15301"},"modified":"2015-09-11T16:17:57","modified_gmt":"2015-09-11T20:17:57","slug":"clm","status":"publish","type":"products","link":"https:\/\/www.veeva.com\/cn\/product\/clm\/","title":{"rendered":"CLM"},"content":{"rendered":"<div class=\"container-full-bg\" style=\"background: url('\/wp-content\/uploads\/2015\/03\/CLM.jpg');\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-md-6 col-sm-8 col-xs-12\">\n<div class=\"breadcrumbs\">\n<a href=\"\/\">Home<\/a> &middot; <a href=\"\/products\/commercial-cloud\/\">Commercial Solutions<\/a> &middot;  <a href=\"\/products\/multichannel-crm\/\">Multichannel CRM<\/a> &middot; <span class=\"current\">CLM<\/span>\n<\/div>\n<h2>The Perfect Call<\/h2>\n<p>Gain powerful insight with face-to-face customer engagement for the digital age. <\/p>\n<p>\n                    <a class=\"button theme-color arrow-right\" href=\"\/products\/commercial-demo-center\/veeva-crm-mobile\/\">View Demo<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a>\n                <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"tab-container veeva-affix\" style=\"margin-bottom:0px\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-xs-12\">\n<div class=\"tab-row\">\n<div class=\"tab\">\n                        <a href=\"\/products\/multichannel-crm\/\"><\/p>\n<div class=\"tab-icon\">\n<div class=\"tab-gradient\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/03\/multi-crm.png\" alt=\"\" \/><\/div>\n<\/p><\/div>\n<div class=\"tab-text\">Multichannel CRM<\/div>\n<p>                         <\/a>\n                    <\/div>\n<div class=\"tab\">\n                       <a href=\"\/products\/multichannel-crm\/crm\"><\/p>\n<div class=\"tab-icon\">\n<div class=\"tab-gradient\">\n                             <img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/03\/multi-crm2.png\"\/><\/div>\n<\/p><\/div>\n<div class=\"tab-text\">CRM<\/div>\n<p>                         <\/a>\n                    <\/div>\n<div class=\"tab active\">\n                          <a href=\"\/products\/multichannel-crm\/clm\"><\/p>\n<div class=\"tab-icon\">\n<div class=\"tab-gradient\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/03\/multi-crm3.png\" alt=\"\" \/><\/div>\n<\/p><\/div>\n<div class=\"tab-text\">CLM<\/div>\n<p>                        <\/a>\n                    <\/div>\n<div class=\"tab\">\n                       <a href=\"\/products\/multichannel-crm\/approved-email\"><\/p>\n<div class=\"tab-icon\">\n<div class=\"tab-gradient\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/03\/multi-crm4.png\" alt=\"\" \/><\/div>\n<\/p><\/div>\n<div class=\"tab-text\">Email<\/div>\n<p>                        <\/a>\n                    <\/div>\n<div class=\"tab\">\n                       <a href=\"\/products\/multichannel-crm\/engage\"><\/p>\n<div class=\"tab-icon\">\n<div class=\"tab-gradient\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/03\/multi-crm5.png\" alt=\"\" \/><\/div>\n<\/p><\/div>\n<div class=\"tab-text\">Web<\/div>\n<p>                        <\/a>\n                    <\/div>\n<div class=\"tab\">\n                       <a href=\"\/products\/multichannel-crm\/events-management\"><\/p>\n<div class=\"tab-icon\">\n<div class=\"tab-gradient\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/06\/multi-events.png\" alt=\"\" \/><\/div>\n<\/p><\/div>\n<div class=\"tab-text\">Events<\/div>\n<p>                       <\/a>\n                    <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"overview-container\">\n<div class=\"container\">\n<div class=\"wrapper\">\n<div class=\"row\">\n<div class=\"col-md-12\">\n<h1>Veeva CLM<\/h1>\n<p class=\"sub-title\"\">Harness the power of closed-loop marketing to identify preferences, harmonize interactions across channels, and forge deeper customer relationships. <\/p>\n<\/div>\n<div class=\"col-md-6\">\n<p>Veeva CLM is the life science industry\u2019s most advanced closed loop marketing solution. Built into Veeva CRM, Veeva CLM empowers you to engage customers in relevant and meaningful conversations while continuously learning and improving.<\/p>\n<p>Support for industry standard content formats means there are no limits on how creative you or your agency can be. More than 250 agencies worldwide\u2014and counting\u2014partner with Veeva and build content for Veeva CLM, making it the trusted solution for marketing creativity, speed, and results.<\/p>\n<h5>BENEFITS<\/h5>\n<ul>\n<li><strong>More meaningful interactions:<\/strong> Capture customer preferences and deep insights in real time to make every face-to-face engagement relevant and impactful.<\/li>\n<li><strong>Increased productivity:<\/strong> Interactions are automatically recorded into Veeva CRM so field reps can focus on quality time with customers, not administrative tasks.<\/li>\n<li><strong>High adoption:<\/strong> Your field reps plan for, execute, and complete their calls all in one place so that it is easy to learn and easy to use.<\/li>\n<\/ul><\/div>\n<div class=\"col-md-6 circles-highlight\"><div class=\"overview-highlight\"><img decoding=\"async\" class=\"hidden-xs hidden-sm\" src=\"\/wp-content\/uploads\/2015\/03\/CLMwithContent-e1427816732554.png\"><div class=\"row\"><div class=\"col-xs-12 col-md-4\"><div class=\"row font-align-center\"><div class=\"col-xs-12\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/03\/clm-circle-11.jpg\"><\/div><div class=\"col-xs-12\"><p class=\"image-caption\">Take Action From Any Presentation<\/p><\/div><\/div><\/div><div class=\"col-xs-12 col-md-4\"><div class=\"row font-align-center\"><div class=\"col-xs-12\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/03\/clm-circle-2-e1427817107102.jpg\"><\/div><div class=\"col-xs-12\"><p class=\"image-caption\">Report Calls with a Single Click<\/p><\/div><\/div><\/div><div class=\"col-xs-12 col-md-4\"><div class=\"row font-align-center\"><div class=\"col-xs-12\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/03\/clm-circle-3-e1427817195673.jpg\"><\/div><div class=\"col-xs-12\"><p class=\"image-caption\">Manage Compliant Presentations<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/p><\/div>\n<p>            <!-- \/.row -->\n        <\/div>\n<\/p><\/div>\n<\/div>\n<section class=\"block\" style=\"position: relative;\">\n<div class=\"hidden-xs\">\n\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/03\/CLM_banner-logos.png\" alt=\"02\" class=\"img-responsive\" style=\"position: absolute; left: 0;right: 0;margin: 0 auto;z-index:2;\"\/>\n    <\/div>\n<div id=\"myCarousel\" class=\"carousel slide\"  data-interval=\"5000\" data-ride=\"carousel\">\n<div class=\"carousel-inner\">\n<div class=\"active item quote-slide-bg\"  style=\"background: url('\/wp-content\/uploads\/2015\/03\/CLM_banner-bckgrnd-01.jpg');height:420px\">\n<div class=\"wrapper\">\n<div class=\"text-center\">\n<div class=\"hidden-xs\" style=\"height:79px;\"> <\/div>\n<div class=\"quote-hm\">\n\t\t\t\t\t\t\u201cWe knew that this would empower our field force with the tools to better respond to customer needs.\u201d\n                    <\/div>\n<p>                    <span class=\"client-info\"><br \/>\n                        <strong>Christoph Schmidt, PhD  <\/strong>     |  Head of Global Commercial Excellence, Actelion<br \/>\n                    <\/span><br \/>\n\t\t\t\t\t<a class=\"button theme-color arrow-right\" href=\"\/resources\/actelion-pharmaceuticals-takes-to-the-cloud-with-global-deployment-of-veeva-crm-and-irep\/\">Find Out How<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a>\n                \t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"item quote-slide-bg\"  style=\"background: url('\/wp-content\/uploads\/2015\/03\/CLM_banner-bckgrnd-02.jpg');height:420px\">\n<div class=\"wrapper\">\n<div class=\"text-center\">\n<div class=\"hidden-xs\" style=\"height:79px;\"> <\/div>\n<div class=\"quote-hm\">\n\t\t\t\t\t\t&#8220;Combined CRM and CLM functionality will help us determine which marketing communications are working &#8211; and which are not &#8211; in order to maximize overall effectiveness.&#8221;\n                    <\/div>\n<p>                    <span class=\"client-info\"><br \/>\n                        <strong>Geoff Warren  <\/strong>     |  CRM Project Lead, Merck Sharp &#038; Dohme<br \/>\n                    <\/span><br \/>\n\t\t\t\t\t<a class=\"button theme-color arrow-right\" href=\"\/resources\/merck-sharpe-dohme-uk\/\">Find Out How<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a>\n                \t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"item quote-slide-bg\"  style=\"background: url('\/wp-content\/uploads\/2015\/03\/CLM_banner-bckgrnd-03.jpg');height:420px\">\n<div class=\"wrapper\">\n<div class=\"text-center\">\n<div class=\"hidden-xs\" style=\"height:79px;\"> <\/div>\n<div class=\"quote-hm\">\n\t\t\t\t\t\t\u201cThe CRM Mobile platform not only allows our medical reps to improve their administrative effectiveness, it also provides strategic opportunities for improving targeting and segmentation, and thus provides the most relevant information to the right doctor.\u201d\n\t\t\t\t\t <\/div>\n<p>                    <span class=\"client-info\"><br \/>\n                        <strong>Kelly Chen <\/strong>     |  National Sales Director, Lundbeck<br \/>\n                    <\/span><br \/>\n\t\t\t\t\t<a class=\"button theme-color arrow-right\" href=\"\/resources\/lundbeck-selects-veeva-crm-to-support-its-china-strategy\/\">Find Out How<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a>\n                \t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"item quote-slide-bg\"  style=\"background: url('\/wp-content\/uploads\/2015\/03\/CLM_banner-bckgrnd-04.jpg');height:420px\">\n<div class=\"wrapper\">\n<div class=\"text-center\">\n<div class=\"hidden-xs\" style=\"height:79px;\"> <\/div>\n<div class=\"quote-hm\">\n\t\t\t\t\t\t\u201cWe recognised that the system\u2019s closed-loop marketing functions and the device\u2019s beautiful presentation of multi-media content would support more interactive customer engagements. \u201d\n                    <\/div>\n<p>                    <span class=\"client-info\"><br \/>\n                        <strong>Dr. Simon Clough <\/strong>     | Managing Director, Daiichi Sankyo UK<br \/>\n                    <\/span><br \/>\n\t\t\t\t\t<a class=\"button theme-color arrow-right\" href=\"\/resources\/daiichi-sankyo-selects-veeva-crm-to-support-customer-engagement-initiatives-in-the-united-kingdom\/\">Find Out How<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a>\n                \t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"item quote-slide-bg\"  style=\"background: url('\/wp-content\/uploads\/2015\/03\/CLM_banner-bckgrnd-05.jpg');height:420px\">\n<div class=\"wrapper\">\n<div class=\"text-center\">\n<div class=\"hidden-xs\" style=\"height:79px;\"> <\/div>\n<div class=\"quote-hm\">\n\t\t\t\t\t\t&#8220;Veeva CLM feeds insights from the field directly to marketing, and vice versa, for harmonized, more successful selling.&#8221;\n                    <\/div>\n<p>                    <span class=\"client-info\"><br \/>\n                        <strong>Matt Nestor  <\/strong>     | Director of Commercial Operations, Keryx<br \/>\n                    <\/span><br \/>\n\t\t\t\t\t<a class=\"button theme-color arrow-right\" href=\"\/resources\/keryx-biopharmaceuticals-turns-to-veeva-commercial-cloud-to-support-first-fda-approved-product-launch\/\">Find Out How<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a>\n                \t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>    \t<a style=\"background:none;font-size:50px;top:43%;\" class=\"left carousel-control\" href=\"#myCarousel\" role=\"button\" data-slide=\"prev\"><br \/>\n      \t<span class=\"glyphicon glyphicon-menu-left \" aria-hidden=\"true\"><\/span><br \/>\n      \t<span class=\"sr-only\">Previous<\/span><br \/>\n    \t<\/a><br \/>\n    \t<a style=\"background:none;font-size:50px;top:43%;\"  class=\"right carousel-control\" href=\"#myCarousel\" role=\"button\" data-slide=\"next\"><br \/>\n      \t<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><br \/>\n      \t<span class=\"sr-only\">Next<\/span><br \/>\n    \t<\/a>\n    <\/div>\n<\/section>\n<div class=\"features-container\">\n<div class=\"container\">\n<div class=\"wrapper\">\n<div class=\"row\">\n<div class=\"col-xs-12\">\n<h2>Features<\/h2>\n<\/p><\/div>\n<div class=\"col-md-6\">\n<h5>ENGAGING CONTENT<\/h5>\n<p>                    With support for everything from HTML5 to videos, there are no limits on the types of creative assets you can use.<\/p>\n<h5>FULLY ACCESSIBLE OFFLINE<\/h5>\n<p>                    Built to run on both Apple iPad and Windows 10 devices. All content is available anywhere, anytime, even without an internet connection.<\/p>\n<h5>AUTOMATIC CALL RECORDING<\/h5>\n<p>                    Sales calls are automatically captured, eliminating significant administrative burden and<br \/>\n                    providing higher quality data.<\/p>\n<h5>ACTIONABLE INSIGHTS<\/h5>\n<p>                    Provides real-time insights into message utilization, sequence, and customer feedback to better understand and meet your customers\u2019 needs.<\/p>\n<div class=\"clear-fix\"><\/div>\n<p>                    <a class=\"button theme-color arrow-right\" href=\"\/resources\/irep\/\">View Datasheet<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a><a class=\"button theme-color arrow-right\" href=\"\/contact-us\/\">Contact Us<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a><\/p><\/div>\n<div class=\"col-md-6\">\n<h5>BUILT INTO VEEVA CRM<\/h5>\n<p>                    Leverages the complete customer view from Veeva CRM, enabling users to deliver more relevant, personalized presentations. And with no integration to build, it is easy to use and maintain. <\/p>\n<h5>MULTIPLE CHANNELS, SINGLE SOURCE OF CONTENT<\/h5>\n<p>                    Includes a complete multichannel repository that manages and distributes content across all Veeva CRM channels, as well as other digital channels (optional), ensuring simplicity, visibility, and control of promotional assets.<\/p>\n<h5>GLOBAL NETWORK OF CONTENT PROVIDERS<\/h5>\n<p>                    More than 250 agencies worldwide are trained on and build content for Veeva CLM and all of Veeva&#8217;s multichannel products.\n                <\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"resources-container\">\n<div class=\"container\">\n<div class=\"wrapper\">\n<div class=\"row text-center white\">\n<div class=\"col-xs-12\">\n<h2>Resources<\/h2>\n<\/p><\/div>\n<div class=\"col-md-3 col-sm-6 col-xs-12\">\n                    <a href=\"\/products\/commercial-demo-center\/veeva-crm-mobile\/\"><img decoding=\"async\" src=\"\/wp-content\/themes\/veeva2015\/assets\/img\/placeholders\/product-page-icon-webinar.png\" alt=\"\" \/><\/a><\/p>\n<h3 class=\"white\">Demo<\/h3>\n<p>                    <a href=\"\/products\/commercial-demo-center\/veeva-crm-mobile\/\"><\/p>\n<p class=\"black orange-arrow-after\">Veeva CLM Demo<\/p>\n<p><\/a>\n                <\/div>\n<div class=\"col-md-3 col-sm-6 col-xs-12\">\n                   <a href=\"\/resources\/irep\/\"> <img decoding=\"async\" src=\"\/wp-content\/themes\/veeva2015\/assets\/img\/placeholders\/product-page-icon-datasheet.png\" alt=\"\" \/><\/a><\/p>\n<h3 class=\"white\">Product Brief<\/h3>\n<p>                   <a href=\"\/resources\/irep\/\"> <\/p>\n<p class=\"black orange-arrow-after\">Boost Sales Effectiveness with Best-in-Class CLM and Veeva CRM<\/p>\n<p><\/a>\n                <\/div>\n<div class=\"clearfix visible-sm\"><\/div>\n<div class=\"col-md-3 col-sm-6 col-xs-12\">\n                   <a href=\"http:\/\/go.veeva.com\/Multichannel-4\"> <img decoding=\"async\" src=\"\/wp-content\/themes\/veeva2015\/assets\/img\/placeholders\/product-page-icon-whitepaper.png\" alt=\"\" \/><\/a><\/p>\n<h3 class=\"white\">Whitepaper<\/h3>\n<p>                    <a href=\"http:\/\/go.veeva.com\/Multichannel-4\"><\/p>\n<p class=\"black orange-arrow-after\">Five Best Practices for Great Customer Experiences<\/p>\n<p><\/a>\n                <\/div>\n<div class=\"col-md-3 col-sm-6 col-xs-12\">\n                    <a href=\"http:www.informationweek.com\/strategic-cio\/executive-insights-and-innovation\/eli-lillys-field-reps-armed-with-data-\/d\/d-id\/1141542\"><img decoding=\"async\" src=\"\/wp-content\/themes\/veeva2015\/assets\/img\/placeholders\/product-page-icon-article.png\" alt=\"\" \/><\/a><\/p>\n<h3 class=\"white\">Article<\/h3>\n<p>                    <a href=\"http:www.informationweek.com\/strategic-cio\/executive-insights-and-innovation\/eli-lillys-field-reps-armed-with-data-\/d\/d-id\/1141542\"><\/p>\n<p class=\"black orange-arrow-after\">Eli Lilly Field Reps: Armed with Data, CLM and Mobile CRM<\/p>\n<p><\/a>\n                <\/div>\n<div class=\"col-xs-12\"><a class=\"button theme-color arrow-right\" href=\"\/resources\/\">View More Resources<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"demo-container\">\n<div class=\"container\">\n<div class=\"wrapper\">\n<div class=\"row dark\">\n<div class=\"col-xs-12\">\n<h2>Demos &amp; Videos<\/h2>\n<p class=\"sub-title\">Improve Face-to-face Interactions with Veeva CRM and CLM<\/p>\n<\/div>\n<div class=\"col-xs-12 text-center\">\n<div class=\"responsive-video\">\n <iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/78672168?title=0&amp;byline=0&amp;portrait=0&amp;color=f89728\" width=\"664\" height=\"501\" frameborder=\"0\" mozallowfullscreen class=\"videosize\"><\/iframe>\n<\/div>\n<\/div>\n<div class=\"col-xs-12 text-center\"><a class=\"button theme-color arrow-right\" href=\"\/products\/commercial-demo-center\/\">View Demos<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Harness the power of closed-loop marketing to identify preferences, harmonize interactions across channels, and forge deeper customer relationships.<\/p>\n","protected":false},"featured_media":15257,"menu_order":0,"template":"","meta":{"_show_contact_button":"1"},"class_list":["post-15301","products","type-products","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/cn\/wp-json\/wp\/v2\/products\/15301"}],"collection":[{"href":"https:\/\/www.veeva.com\/cn\/wp-json\/wp\/v2\/products"}],"about":[{"href":"https:\/\/www.veeva.com\/cn\/wp-json\/wp\/v2\/types\/products"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.veeva.com\/cn\/wp-json\/wp\/v2\/media\/15257"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/cn\/wp-json\/wp\/v2\/media?parent=15301"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}