{"id":15859,"date":"2015-03-28T16:49:46","date_gmt":"2015-03-28T20:49:46","guid":{"rendered":"http:\/\/wwwdev.veeva.com\/?post_type=products&#038;p=15859"},"modified":"2015-09-11T15:15:57","modified_gmt":"2015-09-11T19:15:57","slug":"medical-crm","status":"publish","type":"products","link":"https:\/\/www.veeva.com\/cn\/product\/medical-crm\/","title":{"rendered":"Medical CRM"},"content":{"rendered":"<div class=\"container-full-bg\" style=\"background-image: url('\/wp-content\/uploads\/2015\/03\/Product_Medical_Page-hero.jpg');\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-md-6 col-sm-8 col-xs-12\">\n<div class=\"breadcrumbs\">\n<a href=\"\/\">Home<\/a> &middot; <a href=\"\/products\/kol-data-services\/\">Medical Solutions<\/a><\/span> &middot; <span class=\"current\">Medical CRM<\/span>\n<\/div>\n<h2>Relationships Matter<\/h2>\n<p> Empowering MSLs to build the right relationships\u2013faster. <\/p>\n<p><\/p>\n<a class=\"button theme-color arrow-right\" href=\"\/products\/medical-demo-center\/veeva-crm-for-msls\/\">Learn How<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"tab-container veeva-affix\" style=\"margin-bottom:0px\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-xs-12\">\n<div class=\"tab-row\">\n<div class=\"tab\">\n                        <a href=\"\/products\/medical-cloud\/kol-data-services\/\"><\/p>\n<div class=\"tab-icon\">\n<div class=\"tab-gradient\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/04\/tab-KOL.png\" \/><\/div>\n<\/div>\n<div class=\"tab-text\">KOL Data  &#038; Services<\/div>\n<p>                        <\/a>\n                    <\/div>\n<div class=\"tab\">\n                        <a href=\"\/products\/medical-cloud\/vault-medcomms\/\"><\/p>\n<div class=\"tab-icon\">\n<div class=\"tab-gradient\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/04\/tab-medcom.png\" \/><\/div>\n<\/div>\n<div class=\"tab-text\">Vault MedComms<\/div>\n<p>                        <\/a>\n                    <\/div>\n<div class=\"tab active\">\n                        <a href=\"\/products\/medical-crm\/\"><\/p>\n<div class=\"tab-icon\">\n<div class=\"tab-gradient\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/04\/tab-msl.png\" \/><\/div>\n<\/div>\n<div class=\"tab-text\">Medical CRM<\/div>\n<p><\/a><\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"overview-container\">\n<div class=\"container\">\n<div class=\"wrapper\">\n<div class=\"row\">\n<div class=\"col-md-12\">\n<h1>Veeva Medical CRM<\/h1>\n<p class=\"sub-title\">\nBuild effective and long-lasting relationships by engaging key opinion leaders when and how it is most convenient for them\u2014with the information they need.\n<\/p>\n<p>\n Veeva Medical CRM is designed specifically for field medical teams, empowering them to foster meaningful and personalized dialogues informed by a complete view of each opinion leader.\n<\/p>\n<p>\nUsed by commercial and medical teams, Veeva CRM aggregates unique data across the entire organization\u2019s history with an HCP, providing greater collaboration and a consistent healthcare provider experience. While ensuring that each group maintains complete control over shared information, you are always assured of compliance.\n<\/p>\n<p>\nWith advanced capabilities for planning and coordination of all resources across all communication channels, Veeva Medical CRM is the end-to-end solution you need to engage your opinion leaders and healthcare providers anytime, on any device.\n<\/p>\n<p>\nReach your key stakeholders how and when they prefer with Veeva Medical CRM:\n<\/p>\n<p>\n<strong>Face-to-face<\/strong><br \/> <br \/>\nVeeva CLM leverages the power of closed loop marketing to transform face-to-face customer engagement. Built into Veeva CRM, it helps medical science liaisons easily create more meaningful interactions with engaging, fully-optimized content. And with real-time insights into message utilization, sequencing and customer feedback, you\u2019ll learn what resonates. <\/p>\n<p>\n<strong>Email<\/strong><br \/>\n<a href=\"\/products\/multichannel-crm\/approved-email\/\">Veeva CRM Approved Email<\/a> allows medical science liaisons to easily send emails directly from within Veeva CRM so that you can extend your reach and your relationships. With real\u2013time insight into open and click through rates, you can measure your impact and refine your engagement approach quickly.<\/p>\n<p>\n<strong>Web<\/strong><br \/>\n<a href=\"\/products\/multichannel-crm\/engage\/\">Veeva CRM Engage<\/a> delivers a tailored online customer experience&#8211;accessible at any time, through any device. Providing a complete view to web content interaction by each visitor, Engage allows you to improve your relevance while automatically capturing real-time insight into customer behavior and preferences.\n<\/p>\n<p>\n<strong>Remote<\/strong><br \/>\n<a href=\"\/products\/multichannel-crm\/cobrowse\/\">Veeva CRM CoBrowse<\/a> brings digital and personal engagement together by allowing your MSLs to remotely guide healthcare providers and thought leaders through online interactions in real-time. Connect with customers in a collaborative session to help them find and understand the information they need.\n<\/p>\n<\/div>\n<div class=\"col-md-6\">\n<h5>BENEFITS<\/h5>\n<ul>\n<li><strong>Focus MSLs on most valued targets:<\/strong> Visualize healthcare provider relationships and interactions across channels, so that your MSLs can target, profile and engage stakeholders with greatest impact.<\/li>\n<li><strong>Better, controlled collaboration with commercial:<\/strong> Allows coordinated planning and alignment with commercial teams while ensuring full control and compliance.  <\/li>\n<li><strong>Measure impact, and learn what works:<\/strong> With rapid feedback cycles across all interactions, Veeva CRM ensures you understand how your activity best delivers results. <\/li>\n<\/ul>\n<a class=\"button theme-color arrow-right\" href=\"\/contact-us\/\">Contact Us<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a>\n<\/div>\n<div class=\"col-md-6 circles-highlight\"><div class=\"overview-highlight\"><img decoding=\"async\" class=\"hidden-xs hidden-sm\" src=\"\/wp-content\/uploads\/2015\/03\/CRMMSLMain.jpg\"><div class=\"row\"><div class=\"col-xs-12 col-md-4\"><div class=\"row font-align-center\"><div class=\"col-xs-12\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/03\/KOLSpecificProfiles.jpg\"><\/div><div class=\"col-xs-12\"><p class=\"image-caption\">Create  Profiles with KOL-specific Data <\/p><\/div><\/div><\/div><div class=\"col-xs-12 col-md-4\"><div class=\"row font-align-center\"><div class=\"col-xs-12\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/03\/KOLInteractionHistory2.jpg\"><\/div><div class=\"col-xs-12\"><p class=\"image-caption\">\tCapture All Multichannel Interactions <\/p><\/div><\/div><\/div><div class=\"col-xs-12 col-md-4\"><div class=\"row font-align-center\"><div class=\"col-xs-12\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/03\/Complete-OLInsight.jpg\"><\/div><div class=\"col-xs-12\"><p class=\"image-caption\">Monitor MSL Metrics in Real-time<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<section class=\"block\" style=\"position: relative;\">\n<div class=\"hidden-xs\">\n\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/03\/Medical-CRM_banner-logos.png\" alt=\"02\" class=\"img-responsive\" style=\"position: absolute; left: 0;right: 0;margin: 0 auto;z-index:2;\"\/>\n    <\/div>\n<div id=\"myCarousel\" class=\"carousel slide\"  data-interval=\"5000\" data-ride=\"carousel\">\n<div class=\"carousel-inner\">\n<div class=\"active item quote-slide-bg\"  style=\"background: url('\/wp-content\/uploads\/2015\/03\/Medical-CRM_banner-bckgrnd-01.jpg');height:400px\">\n<div class=\"wrapper\">\n<div class=\"text-center\">\n<div class=\"hidden-xs\" style=\"height:79px;\"> <\/div>\n<div class=\"quote-hm\">\n\u201cThe Veeva tool is excellent. To have our customer interaction objectives aligned to our team\u2019s strategic objectives gives users insight into what matters most to leadership.\u201d\n                    <\/div>\n<p>                    <span class=\"client-info\"><br \/>\n                        <strong>Jamie Hurst<\/strong>     |  MSL, AstraZeneca<br \/>\n                    <\/span><br \/>\n\t\t\t\t\t<a class=\"button theme-color arrow-right\" href=\"\/resources\/astrazeneca-us\/\">Find Out How<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a>\n                \t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"item quote-slide-bg\"  style=\"background: url('\/wp-content\/uploads\/2015\/03\/Medical-CRM_banner-bckgrnd-02.jpg');height:400px\">\n<div class=\"wrapper\">\n<div class=\"text-center\">\n<div class=\"hidden-xs\" style=\"height:79px;\"> <\/div>\n<div class=\"quote-hm\">\n&#8220;Veeva is the first big step to incorporating strategic objectives that are most important to our customers and our organization into day-to-day planning.&#8221;\n                    <\/div>\n<p>                    <span class=\"client-info\"><br \/>\n                        <strong>Jamie Hurst<\/strong>     |  MSL, AstraZeneca<br \/>\n                    <\/span><br \/>\n\t\t\t\t\t<a class=\"button theme-color arrow-right\" href=\"\/resources\/astrazeneca-us\/\">Find Out How<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a>\n                \t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>    \t<a style=\"background:none;font-size:50px;top:43%;\" class=\"left carousel-control\" href=\"#myCarousel\" role=\"button\" data-slide=\"prev\"><br \/>\n      \t<span class=\"glyphicon glyphicon-menu-left \" aria-hidden=\"true\"><\/span><br \/>\n      \t<span class=\"sr-only\">Previous<\/span><br \/>\n    \t<\/a><br \/>\n    \t<a style=\"background:none;font-size:50px;top:43%;\"  class=\"right carousel-control\" href=\"#myCarousel\" role=\"button\" data-slide=\"next\"><br \/>\n      \t<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><br \/>\n      \t<span class=\"sr-only\">Next<\/span><br \/>\n    \t<\/a>\n    <\/div>\n<\/section>\n<div class=\"features-container\">\n<div class=\"container\">\n<div class=\"wrapper\">\n<div class=\"row\">\n<div class=\"col-xs-12\">\n<h2>Features<\/h2>\n<\/div>\n<div class=\"col-md-6\">\n<h5>KOL profiling <\/h5>\n<p>Rapidly identify opinion leaders and profile based on any key attribute, such as skills, publications, clinical trials, relationships and many more. <\/p>\n<h5>Sphere of influence <\/h5>\n<p>Visualize KOL affiliations and relationships for more targeted and effective engagement.<\/p>\n<h5>Opinion leader planning <\/h5>\n<p>Build an effective strategy individualized to each opinion leader\u2019s unique research interests, needs, and preferences. <\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a class=\"button theme-color arrow-right\" href=\"\/resources\/veeva-medical-crm-datasheet\/\">Learn More<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a><a class=\"button theme-color arrow-right\" href=\"\/contact-us\/\">Contact Us<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a><\/p>\n<\/div>\n<div class=\"col-md-6\">\n<h5>Meeting briefs <\/h5>\n<p>Rapidly capture meeting briefs and align with KOL plans for complete visibility and plan pull through. <\/p>\n<h5>Closed loop marketing <\/h5>\n<p>Rich CLM capabilities for easy, organized access to all medical materials with automatic capture of topics covered during the meeting.<\/p>\n<h5>Medical inquiries <\/h5>\n<p>Capturing, reviewing, and submitting medical inquiries across all channels\u2013from field sales to the medical information call center\u2014is simple and fast.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"resources-container\">\n<div class=\"container\">\n<div class=\"wrapper\">\n<div class=\"row text-center white\">\n<div class=\"col-xs-12\">\n<h2>Resources<\/h2>\n<\/div>\n<div class=\"col-md-3 col-sm-6 col-xs-12\">\n<a href=\"http:\/\/go.veeva.com\/kol-data-and-services-whitepaper\"><img decoding=\"async\" src=\"\/wp-content\/themes\/veeva2015\/assets\/img\/placeholders\/product-page-icon-whitepaper.png\" alt=\"\" \/><\/a><\/p>\n<h3 class=\"white\">White Paper<\/h3>\n<p><a href=\"http:\/\/go.veeva.com\/kol-data-and-services-whitepaper\"><\/p>\n<p class=\"black orange-arrow-after\">KOL Segmentation and Targeting Based on Social Architecture<\/p>\n<p><\/a><\/p>\n<\/div>\n<div class=\"col-md-3 col-sm-6 col-xs-12\">\n<a href=\"\/keeping-up-with-change-understanding-the-msls-evolving-role\/\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/03\/product-page-icon-blog.png\" alt=\"\" \/><\/a><\/p>\n<h3 class=\"white\">Blog<\/h3>\n<p><a href=\"\/keeping-up-with-change-understanding-the-msls-evolving-role\/\"><\/p>\n<p class=\"black orange-arrow-after\">Keeping Up With Change: Understanding the MSL\u2019s Evolving Role<\/p>\n<p><\/a><\/p>\n<\/div>\n<div class=\"clearfix visible-sm\"><\/div>\n<div class=\"col-md-3 col-sm-6 col-xs-12\">\n<a href=\"\/resources\/astrazeneca-us\/\"><img decoding=\"async\" src=\"\/wp-content\/themes\/veeva2015\/assets\/img\/placeholders\/product-page-icon-webinar.png\" alt=\"\" \/><\/a><\/p>\n<h3 class=\"white\">Customer Success Story<\/h3>\n<p><a href=\"\/resources\/astrazeneca-us\/\"><\/p>\n<p class=\"black orange-arrow-after\">AstraZeneca Moves Medical Affairs to the Cloud<\/p>\n<p><\/a><\/p>\n<\/div>\n<div class=\"col-md-3 col-sm-6 col-xs-12\">\n<a href=\"\/resources\/veeva-medical-crm-datasheet\/\"><img decoding=\"async\" src=\"\/wp-content\/themes\/veeva2015\/assets\/img\/placeholders\/product-page-icon-datasheet.png\" alt=\"\" \/><\/a><\/p>\n<h3 class=\"white\">Product Brief<\/h3>\n<p><a href=\"\/resources\/veeva-medical-crm-datasheet\/\"><\/p>\n<p class=\"black orange-arrow-after\">Coordinated Execution. Multichannel Engagement. Compliant Communications.<\/p>\n<p><\/a><\/p>\n<\/div>\n<div class=\"col-xs-12 text-center\"><a class=\"button theme-color arrow-right\" href=\"\/resources\/\">View More Resources<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"demo-container\" id=\"demo\">\n<div class=\"container\">\n<div class=\"wrapper\">\n<div class=\"row dark\">\n<div class=\"col-xs-12\">\n<h2>Demos &amp; Videos<\/h2>\n<p class=\"sub-title\">Manage Events and Key Opinion Leaders More Effectively <\/p>\n<\/div>\n<div class=\"col-xs-12 text-center\">\n<div class=\"responsive-video\">\n                                    <iframe src=\"https:\/\/player.vimeo.com\/video\/78672171?title=0&amp;byline=0&amp;portrait=0&amp;color=f89728\"  class=\"videosize\" frameborder=\"0\" mozallowfullscreen><\/iframe>\n<\/div>\n<\/div>\n<div class=\"col-xs-12 text-center\"><a class=\"button theme-color arrow-right\" href=\"\/products\/medical-demo-center\/\">More Demos<span class=\"glyphicon glyphicon-menu-right\" aria-hidden=\"true\"><\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Build effective and long-lasting relationships by engaging key opinion leaders when and how it is most convenient for them\u2014with the information they need.<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","meta":{"_show_contact_button":"1"},"class_list":["post-15859","products","type-products","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/cn\/wp-json\/wp\/v2\/products\/15859"}],"collection":[{"href":"https:\/\/www.veeva.com\/cn\/wp-json\/wp\/v2\/products"}],"about":[{"href":"https:\/\/www.veeva.com\/cn\/wp-json\/wp\/v2\/types\/products"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/cn\/wp-json\/wp\/v2\/media?parent=15859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}