Discover New Features and Enhancements

Deliver superior digital customer experiences with Veeva’s recent innovations on customer engagement, content management, and customer reference data.

View the Product Support Portal to get a deeper dive into release notes and information.

*Including Veeva CLM, Veeva CRM Approved Email, Veeva CRM Engage for Events, Veeva CRM Engage for Portals, Veeva CRM Engage Meeting, Veeva CRM Events Management, Veeva CRM MyInsights, Veeva Medical CRM

Release Cycle: Monthly

Latest Release Highlights

22R1.1
Sandbox Date: 28 April 2022
Production Date: 5 May 2022

Watch the 22R1.1 Release Deep Dive video to learn about new features in this release.

Key enhancements include:

  • Using Templates with MyInsights Content: Content creators can import templates and modify those templates with data from their orgs to quickly deploy content to end users
  • Custom Filters for Global Account Search: Users can apply custom filters to find accounts more easily when using Global Account Search

Release Cycle: Quarterly

Latest Release Highlights

21R3
Production Date: 9 December 2021
Sandbox Date: 16 December 2021

Watch the 21R3 Release Deep Dive video to learn about new features in this release.

Key enhancements include:

  • Redesigned Manager-level Territory Feedback: Allows quick reviews of territory feedback from reps with a clear summary of changes and one-click approvals of entire territories or districts
  • Model Settings in Veeva Align: Gives admins the ability to model settings and control functionality in modeling records like projects or field forces before publishing them, enabling greater flexibility
  • Support for CRM Standard Metrics: Easily transition to CRM Standard Metrics through the ability to populate user country and user type directly from Veeva Align.

Release Cycle: Quarterly

Latest Release Highlights

21R3
Production Date: 3 December 2021
Sandbox Date: 1 November 2021

  • Scale with ease by creating global and local module libraries: Building on momentum with modular content, the Hierarchical Copy feature enables you to localize a module by making a deep copy of a content modular object record.

Release Cycle: Triannual

Latest Release Highlights

22R1
Production Date: Apr 8, 2022

Watch the OpenData 22R1 Deep Dive video to learn more about all the new 22R1 enhancements.

Highlights include:

  • Access to in-depth profiles for Key People with Veeva Link integration
  • Public Claims Data Early Adopter Package
  • HCP Email Data expansion
  • OpenData Web Reveal
  • Country-specific enhancements

* Including Veeva Medical CRM, Veeva Vault MedComms, Veeva Link

Release Cycle: Quarterly

Latest Release Highlights

21R3

  • Better content management: Making dissemination of content more seamless by helping field users easily find the right content to support their discussions, and present it in the most relevant format while providing traceability
  • Device flexibility: Expanding digital capabilities to improve parity between devices. New functionality includes the ability for field medical teams to capture and organize key medical insights on their iPhones
  • Streamlined operations and quicker responses to medical inquiries: New, simplified user interface and automated email case intake to improve efficiency and speed response times
  • Expanded KOL identification: Veeva Link now covers 21 therapeutic areas across 76 countries

Release Cycle: Quarterly

Latest Release Highlights

21R3

  • Quickly and accurately capture all the important details of a medical information request in one place: This new and simplified process within the Medical Inquiry User Interface reduces the number of clicks and increases flexibility, allowing you to focus on key information during case intake.
  • Consistent user experience, greater traceability, and quicker responses: With Automated Email Intake, medical inquiries received via email will automatically be drafted as a case and pre-populate most details.