{"id":65571,"date":"2022-07-18T21:10:11","date_gmt":"2022-07-18T19:10:11","guid":{"rendered":"http:\/\/www.veeva.com\/eu\/?page_id=65571"},"modified":"2026-08-24T16:06:16","modified_gmt":"2026-08-24T14:06:16","slug":"the-key-for-successful-lms-implementations","status":"publish","type":"customer-stories","link":"https:\/\/www.veeva.com\/eu\/customer-stories\/the-key-for-successful-lms-implementations\/","title":{"rendered":"Incyte"},"content":{"rendered":"<p><vid class=\"mt-0\"><br \/>\n<script src=\"https:\/\/fast.wistia.com\/embed\/medias\/5eb901qhdl.jsonp\" async><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding:56.25% 0 0 0;position:relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\">\n<div class=\"wistia_embed wistia_async_5eb901qhdl videoFoam=true\" style=\"height:100%;position:relative;width:100%\">\n<\/div>\n<\/div>\n<\/div>\n<p><\/vid><\/p>\n<p>\nCarol Benson, director of quality at Incyte describes how to ensure a successful LMS implementation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Carol Benson, director of quality at Incyte describes how to ensure a successful LMS implementation. <\/p>\n","protected":false},"featured_media":65238,"parent":0,"template":"","product-link-list":[1392,1393,1395,1442,1444,1455],"class_list":["post-65571","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","product-link-list-veeva-clinical-data","product-link-list-veeva-clinical-operations","product-link-list-veeva-commercial-cloud","product-link-list-veeva-rim","product-link-list-veeva-safety","product-link-list-veeva-training"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Carol Benson, director of quality at Incyte describes how to ensure a successful LMS implementation.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.veeva.com\/eu\/customer-stories\/the-key-for-successful-lms-implementations\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Veeva Systems Europe\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"The Key for Successful LMS Implementations | Veeva Systems Europe\" \/>\n\t\t<meta property=\"og:description\" content=\"Carol Benson, director of quality at Incyte describes how to ensure a successful LMS implementation.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.veeva.com\/eu\/customer-stories\/the-key-for-successful-lms-implementations\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2022\/07\/Incyte-Video-LinkedIn_1.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2022\/07\/Incyte-Video-LinkedIn_1.png\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2022-07-18T19:10:11+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-08-24T14:06:16+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"The Key for Successful LMS Implementations | Veeva Systems Europe\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Carol Benson, director of quality at Incyte describes how to ensure a successful LMS implementation.\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2022\/07\/Incyte-Video-LinkedIn_1.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/the-key-for-successful-lms-implementations\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.veeva.com\\\/eu\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/#listItem\",\"name\":\"C. Stories\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/#listItem\",\"position\":2,\"name\":\"C. Stories\",\"item\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/product-link-list\\\/veeva-clinical-data\\\/#listItem\",\"name\":\"Veeva Clinical Data\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/product-link-list\\\/veeva-clinical-data\\\/#listItem\",\"position\":3,\"name\":\"Veeva Clinical Data\",\"item\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/product-link-list\\\/veeva-clinical-data\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/the-key-for-successful-lms-implementations\\\/#listItem\",\"name\":\"Incyte\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/#listItem\",\"name\":\"C. Stories\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/the-key-for-successful-lms-implementations\\\/#listItem\",\"position\":4,\"name\":\"Incyte\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/product-link-list\\\/veeva-clinical-data\\\/#listItem\",\"name\":\"Veeva Clinical Data\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/#organization\",\"name\":\"Veeva Systems Europe\",\"description\":\"EU Site\",\"url\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/the-key-for-successful-lms-implementations\\\/#webpage\",\"url\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/the-key-for-successful-lms-implementations\\\/\",\"name\":\"The Key for Successful LMS Implementations | Veeva Systems Europe\",\"description\":\"Carol Benson, director of quality at Incyte describes how to ensure a successful LMS implementation.\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/the-key-for-successful-lms-implementations\\\/#breadcrumblist\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/wp-content\\\/uploads\\\/2022\\\/07\\\/Incyte-Corporation_110pxH.png\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/the-key-for-successful-lms-implementations\\\/#mainImage\",\"width\":175,\"height\":110},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/the-key-for-successful-lms-implementations\\\/#mainImage\"},\"datePublished\":\"2022-07-18T21:10:11+02:00\",\"dateModified\":\"2026-08-24T16:06:16+02:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/#website\",\"url\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/\",\"name\":\"Veeva Systems Europe\",\"description\":\"EU Site\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>The Key for Successful LMS Implementations | Veeva Systems Europe<\/title>\n\n","aioseo_head_json":{"title":"The Key for Successful LMS Implementations | Veeva Systems Europe","description":"Carol Benson, director of quality at Incyte describes how to ensure a successful LMS implementation.","canonical_url":"https:\/\/www.veeva.com\/eu\/customer-stories\/the-key-for-successful-lms-implementations\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/the-key-for-successful-lms-implementations\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu#listItem","position":1,"name":"Home","item":"https:\/\/www.veeva.com\/eu","nextItem":{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/#listItem","name":"C. Stories"}},{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/#listItem","position":2,"name":"C. Stories","item":"https:\/\/www.veeva.com\/eu\/customer-stories\/","nextItem":{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/product-link-list\/veeva-clinical-data\/#listItem","name":"Veeva Clinical Data"},"previousItem":{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/product-link-list\/veeva-clinical-data\/#listItem","position":3,"name":"Veeva Clinical Data","item":"https:\/\/www.veeva.com\/eu\/product-link-list\/veeva-clinical-data\/","nextItem":{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/the-key-for-successful-lms-implementations\/#listItem","name":"Incyte"},"previousItem":{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/#listItem","name":"C. Stories"}},{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/the-key-for-successful-lms-implementations\/#listItem","position":4,"name":"Incyte","previousItem":{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/product-link-list\/veeva-clinical-data\/#listItem","name":"Veeva Clinical Data"}}]},{"@type":"Organization","@id":"https:\/\/www.veeva.com\/eu\/#organization","name":"Veeva Systems Europe","description":"EU Site","url":"https:\/\/www.veeva.com\/eu\/"},{"@type":"WebPage","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/the-key-for-successful-lms-implementations\/#webpage","url":"https:\/\/www.veeva.com\/eu\/customer-stories\/the-key-for-successful-lms-implementations\/","name":"The Key for Successful LMS Implementations | Veeva Systems Europe","description":"Carol Benson, director of quality at Incyte describes how to ensure a successful LMS implementation.","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/www.veeva.com\/eu\/#website"},"breadcrumb":{"@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/the-key-for-successful-lms-implementations\/#breadcrumblist"},"image":{"@type":"ImageObject","url":"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2022\/07\/Incyte-Corporation_110pxH.png","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/the-key-for-successful-lms-implementations\/#mainImage","width":175,"height":110},"primaryImageOfPage":{"@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/the-key-for-successful-lms-implementations\/#mainImage"},"datePublished":"2022-07-18T21:10:11+02:00","dateModified":"2026-08-24T16:06:16+02:00"},{"@type":"WebSite","@id":"https:\/\/www.veeva.com\/eu\/#website","url":"https:\/\/www.veeva.com\/eu\/","name":"Veeva Systems Europe","description":"EU Site","inLanguage":"en-US","publisher":{"@id":"https:\/\/www.veeva.com\/eu\/#organization"}}]},"og:locale":"en_US","og:site_name":"Veeva Systems Europe","og:type":"article","og:title":"The Key for Successful LMS Implementations | Veeva Systems Europe","og:description":"Carol Benson, director of quality at Incyte describes how to ensure a successful LMS implementation.","og:url":"https:\/\/www.veeva.com\/eu\/customer-stories\/the-key-for-successful-lms-implementations\/","og:image":"https:\/\/www.veeva.com\/wp-content\/uploads\/2022\/07\/Incyte-Video-LinkedIn_1.png","og:image:secure_url":"https:\/\/www.veeva.com\/wp-content\/uploads\/2022\/07\/Incyte-Video-LinkedIn_1.png","article:published_time":"2022-07-18T19:10:11+00:00","article:modified_time":"2026-08-24T14:06:16+00:00","twitter:card":"summary_large_image","twitter:title":"The Key for Successful LMS Implementations | Veeva Systems Europe","twitter:description":"Carol Benson, director of quality at Incyte describes how to ensure a successful LMS implementation.","twitter:image":"https:\/\/www.veeva.com\/wp-content\/uploads\/2022\/07\/Incyte-Video-LinkedIn_1.png"},"aioseo_meta_data":{"post_id":"65571","title":"The Key for Successful LMS Implementations #separator_sa #site_title&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;","description":"Carol Benson, director of quality at Incyte describes how to ensure a successful LMS implementation.&nbsp;","keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":"The Key for Successful LMS Implementations #separator_sa #site_title&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;","og_description":"Carol Benson, director of quality at Incyte describes how to ensure a successful LMS implementation.&nbsp;","og_object_type":"default","og_image_type":"custom_image","og_image_url":"https:\/\/www.veeva.com\/wp-content\/uploads\/2022\/07\/Incyte-Video-LinkedIn_1.png","og_image_width":"0","og_image_height":"0","og_image_custom_url":"https:\/\/www.veeva.com\/wp-content\/uploads\/2022\/07\/Incyte-Video-LinkedIn_1.png","og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":true,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":"{\"article\":{\"articleType\":\"BlogPosting\"},\"course\":{\"name\":\"\",\"description\":\"\",\"provider\":\"\"},\"faq\":{\"pages\":[]},\"product\":{\"reviews\":[]},\"recipe\":{\"ingredients\":[],\"instructions\":[],\"keywords\":[]},\"software\":{\"reviews\":[],\"operatingSystems\":[]},\"webPage\":{\"webPageType\":\"WebPage\"}}","pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"limit_modified_date":false,"open_ai":"{\"title\":{\"suggestions\":[],\"usage\":0},\"description\":{\"suggestions\":[],\"usage\":0}}","created":"2022-07-18 19:04:31","updated":"2026-08-24 21:59:19","focus_keyword":null,"additional_keywords":null,"truseo_locale":null,"ai":{"faqs":[],"keyPoints":[],"schemas":[],"titles":[],"descriptions":[],"socialPosts":{"email":{"subject":"","preview":"","content":""},"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"breadcrumb_settings":null,"seo_analyzer_scan_date":"2026-08-24 14:09:08"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/www.veeva.com\/eu\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/www.veeva.com\/eu\/customer-stories\/\" title=\"C. Stories\">C. Stories<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/www.veeva.com\/eu\/product-link-list\/veeva-clinical-data\/\" title=\"Veeva Clinical Data\">Veeva Clinical Data<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tIncyte\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.veeva.com\/eu"},{"label":"C. Stories","link":"https:\/\/www.veeva.com\/eu\/customer-stories\/"},{"label":"Veeva Clinical Data","link":"https:\/\/www.veeva.com\/eu\/product-link-list\/veeva-clinical-data\/"},{"label":"Incyte","link":"https:\/\/www.veeva.com\/eu\/customer-stories\/the-key-for-successful-lms-implementations\/"}],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/65571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":1,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/65571\/revisions"}],"predecessor-version":[{"id":65572,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/65571\/revisions\/65572"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media\/65238"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=65571"}],"wp:term":[{"taxonomy":"product-link-list","embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/product-link-list?post=65571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}