{"id":70492,"date":"2023-04-27T06:11:57","date_gmt":"2023-04-27T04:11:57","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?page_id=70492"},"modified":"2026-01-30T16:25:05","modified_gmt":"2026-01-30T15:25:05","slug":"global-medical-device-company-cuts-trial-timelines-with-a-unified-clinical-platform","status":"publish","type":"customer-stories","link":"https:\/\/www.veeva.com\/eu\/customer-stories\/global-medical-device-company-cuts-trial-timelines-with-a-unified-clinical-platform\/","title":{"rendered":"Customer Story"},"content":{"rendered":"

\nAs a global leader in medical devices, this company handles some of the most complex trials to date. Yet, they relied on a multi-vendor mix of siloed point solutions that resulted in delays and manual workarounds. The company\u2019s head of clinical operations knew they needed to make a change.\n<\/p>\n

\n\u201cIt became our mission to replace manual systems and processes with newer, more modern ways of working,\u201d explains the head of clinical operations. \u201cWe wanted to spend our time on what matters most: making great products to enhance the quality of life for our patients today. That meant waving goodbye to manual spreadsheets and long email chains. We wanted an automated flow of information between connected systems.\u201d\n<\/p>\n

\nWorking closely with Veeva Systems, the company moved toward a unified platform approach. \u201cWe went live with Veeva Clinical Platform very quickly and hit our milestones well before our target timelines. Our goal was to go live with six studies in the first few months and we hit over thirty,\u201d says the head of clinical operations. \u201cI highly recommend consolidating information and systems when you can,\u201d adds the company\u2019s associate director of clinical trial document management. \u201cBefore, we had to search across multiple systems to find what we needed. Now, we have everything we need to create and manage a study all in one place.\u201d\n<\/p>\n

\n\n<\/div>\n

Accelerating the clinical trial process<\/h2>\n

\nVeeva Clinical Platform<\/a> has increased the efficiency and agility of the company\u2019s clinical operations and data management. According to the global head of clinical R&D, \u201cVeeva Clinical Platform is all about speed and simplicity.\u201d By providing a single source of truth, Veeva delivers end-to-end process visibility, increases internal and external collaboration, and decreases time to market. The company considers the implementation of Veeva\u2019s clinical systems a \u201craving success,\u201d with nearly 100 studies managed in Veeva CTMS<\/a> after only six months of use.\n<\/p>\n

\nOne highlight of their journey is the transformation of the trial data manager\u2019s role. Veeva Clinical Data<\/a> reduced the technical expertise required to build studies by eliminating the need for custom programming. Data managers are now empowered to support trial teams by designing and building studies themselves. The company\u2019s more technical data managers were able to learn the basic rule programming in Veeva EDC<\/a>, and the expanded role has improved their job satisfaction and resulted in faster study builds with no extra headcount. The move has also freed the company\u2019s database developers to focus on building standards and any complex programming tasks.\n<\/p>\n

Streamlining site payments<\/h2>\n

\nBefore implementing Veeva EDC and Veeva Payments<\/a>, the company manually tracked all site payments. \u201cI had to put every patient at every site into a spreadsheet and figure out which visits they completed to send the due payments. For a 20-site study with 400 patients in it, it took me days to log the information,\u201d remembers the head of surgical trial management operations. \u201cNow that we\u2019ve gone digital and automated payments, we\u2019ve seen huge time savings. When the data is entered, we\u2019re immediately ready to start processing the payment downstream.\u201d\n<\/p>\n

\nSmooth implementation and quick go-live helped the company avoid any lag-time between system changes. \u201cThe integrations in prior systems were so complex that it took two to three years to complete. While we waited, we were still stuck doing it all manually,\u201d says the head of surgical trial management operations. \u201cWith Veeva, Veeva Payments went live the same day as the rest of Veeva Clinical Platform. We were never forced to create any elaborate, custom reports as a go-between while we integrated.\u201d\n<\/p>\n

\nInformation from subject visits automatically transfer from Veeva EDC to Veeva CTMS to help populate monitoring trip reports and automate site payments. Now, nearly all of the company\u2019s payments are fully automated. If a signature is needed, all the relevant information is displayed on one page for all different studies. And, the team has been able to scale the solution quickly and easily since implementation. Currently, they\u2019re using Vault Payments on 100+ studies and nearly 300 sites, with an average monthly paid amount of over $600,000, and a total value of payable items exceeding $26,000,000.\n<\/p>\n

Leveraging a connected platform <\/h2>\n

\nIn addition to Veeva Clinical Platform, the company implemented Veeva MedTech<\/a> across its quality, regulatory, and commercial organizations. Deploying a connected platform across the enterprise has allowed them to streamline cross-functional business processes and improve data quality. \u201cWe have a single source of truth for all our documents,\u201d explains the clinical trial document manager. \u201cThe Investigator\u2019s Brochures and Clinical Study Reports are created and managed in Veeva RIM and are readily available in our TMF. It makes things so much easier.\u201d\n<\/p>\n

\nMoving forward, the company will pursue more opportunities for business transformation with new connections between Veeva applications and other systems. \u201cWe have already accomplished a tremendous amount and achieved so many milestones,\u201d says the vice president and head of clinical operations. \u201cGoing digital with Veeva is a true partnership. It is transforming how we work in clinical and presents an enormous opportunity for the broader company.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Learn how one company is automating site payments by connecting data from CTMS to EDC. <\/p>\n","protected":false},"featured_media":70493,"parent":0,"template":"","product-link-list":[1392],"class_list":["post-70492","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","product-link-list-veeva-clinical-data"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t