{"id":81648,"date":"2025-01-16T19:20:15","date_gmt":"2025-01-16T18:20:15","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?post_type=customer-stories&#038;p=81648"},"modified":"2026-05-20T16:42:43","modified_gmt":"2026-05-20T14:42:43","slug":"breaking-down-silos-with-cross-functional-clinical-trial-processes","status":"publish","type":"customer-stories","link":"https:\/\/www.veeva.com\/eu\/customer-stories\/breaking-down-silos-with-cross-functional-clinical-trial-processes\/","title":{"rendered":"MSD"},"content":{"rendered":"<p>\nMSD\u2019s transformation is reducing operational costs, making information more accessible to relevant parties, and delivering more value from the data. Learn how to unify your systems with <a href=\"https:\/\/www.veeva.com\/eu\/products\/development-cloud\/\">Veeva Development Cloud<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>MSD\u2019s transformation is reducing operational costs, making information more accessible to relevant parties, and delivering more value from the data. Hear the story.<\/p>\n","protected":false},"featured_media":73578,"parent":0,"template":"","product-link-list":[1395,1413,1428],"class_list":["post-81648","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","product-link-list-veeva-commercial-cloud","product-link-list-veeva-data-cloud","product-link-list-veeva-medical-solutions"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"MSD\u2019s transformation is reducing operational costs, making information more accessible to relevant parties, and delivering more value from the data. Hear the story.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.veeva.com\/eu\/customer-stories\/breaking-down-silos-with-cross-functional-clinical-trial-processes\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Veeva Systems Europe\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Breaking Down Silos with Cross-Functional Clinical Trial Processes | Veeva Systems Europe\" \/>\n\t\t<meta property=\"og:description\" content=\"MSD\u2019s transformation is reducing operational costs, making information more accessible to relevant parties, and delivering more value from the data. Hear the story.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.veeva.com\/eu\/customer-stories\/breaking-down-silos-with-cross-functional-clinical-trial-processes\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2025\/01\/resource-tile-merck-dev-cloud-video-1-340x240@2x.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2025\/01\/resource-tile-merck-dev-cloud-video-1-340x240@2x.png\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2025-01-16T18:20:15+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-05-20T14:42:43+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Breaking Down Silos with Cross-Functional Clinical Trial Processes | Veeva Systems Europe\" \/>\n\t\t<meta name=\"twitter:description\" content=\"MSD\u2019s transformation is reducing operational costs, making information more accessible to relevant parties, and delivering more value from the data. Hear the story.\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2025\/01\/resource-tile-merck-dev-cloud-video-1-340x240@2x.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/breaking-down-silos-with-cross-functional-clinical-trial-processes\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.veeva.com\\\/eu\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/#listItem\",\"name\":\"C. Stories\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/#listItem\",\"position\":2,\"name\":\"C. Stories\",\"item\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/product-link-list\\\/veeva-commercial-cloud\\\/#listItem\",\"name\":\"Veeva Commercial Cloud\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/product-link-list\\\/veeva-commercial-cloud\\\/#listItem\",\"position\":3,\"name\":\"Veeva Commercial Cloud\",\"item\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/product-link-list\\\/veeva-commercial-cloud\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/breaking-down-silos-with-cross-functional-clinical-trial-processes\\\/#listItem\",\"name\":\"MSD\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/#listItem\",\"name\":\"C. Stories\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/breaking-down-silos-with-cross-functional-clinical-trial-processes\\\/#listItem\",\"position\":4,\"name\":\"MSD\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/product-link-list\\\/veeva-commercial-cloud\\\/#listItem\",\"name\":\"Veeva Commercial Cloud\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/#organization\",\"name\":\"Veeva Systems Europe\",\"description\":\"EU Site\",\"url\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/breaking-down-silos-with-cross-functional-clinical-trial-processes\\\/#webpage\",\"url\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/breaking-down-silos-with-cross-functional-clinical-trial-processes\\\/\",\"name\":\"Breaking Down Silos with Cross-Functional Clinical Trial Processes | Veeva Systems Europe\",\"description\":\"MSD\\u2019s transformation is reducing operational costs, making information more accessible to relevant parties, and delivering more value from the data. Hear the story.\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/breaking-down-silos-with-cross-functional-clinical-trial-processes\\\/#breadcrumblist\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/customer-story-logo-merck-msd.png\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/breaking-down-silos-with-cross-functional-clinical-trial-processes\\\/#mainImage\",\"width\":500,\"height\":200},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/breaking-down-silos-with-cross-functional-clinical-trial-processes\\\/#mainImage\"},\"datePublished\":\"2025-01-16T19:20:15+01:00\",\"dateModified\":\"2026-05-20T16:42:43+02:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/#website\",\"url\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/\",\"name\":\"Veeva Systems Europe\",\"description\":\"EU Site\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>Breaking Down Silos with Cross-Functional Clinical Trial Processes | Veeva Systems Europe<\/title>\n\n","aioseo_head_json":{"title":"Breaking Down Silos with Cross-Functional Clinical Trial Processes | Veeva Systems Europe","description":"MSD\u2019s transformation is reducing operational costs, making information more accessible to relevant parties, and delivering more value from the data. Hear the story.","canonical_url":"https:\/\/www.veeva.com\/eu\/customer-stories\/breaking-down-silos-with-cross-functional-clinical-trial-processes\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/breaking-down-silos-with-cross-functional-clinical-trial-processes\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu#listItem","position":1,"name":"Home","item":"https:\/\/www.veeva.com\/eu","nextItem":{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/#listItem","name":"C. Stories"}},{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/#listItem","position":2,"name":"C. Stories","item":"https:\/\/www.veeva.com\/eu\/customer-stories\/","nextItem":{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/product-link-list\/veeva-commercial-cloud\/#listItem","name":"Veeva Commercial Cloud"},"previousItem":{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/product-link-list\/veeva-commercial-cloud\/#listItem","position":3,"name":"Veeva Commercial Cloud","item":"https:\/\/www.veeva.com\/eu\/product-link-list\/veeva-commercial-cloud\/","nextItem":{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/breaking-down-silos-with-cross-functional-clinical-trial-processes\/#listItem","name":"MSD"},"previousItem":{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/#listItem","name":"C. Stories"}},{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/breaking-down-silos-with-cross-functional-clinical-trial-processes\/#listItem","position":4,"name":"MSD","previousItem":{"@type":"ListItem","@id":"https:\/\/www.veeva.com\/eu\/product-link-list\/veeva-commercial-cloud\/#listItem","name":"Veeva Commercial Cloud"}}]},{"@type":"Organization","@id":"https:\/\/www.veeva.com\/eu\/#organization","name":"Veeva Systems Europe","description":"EU Site","url":"https:\/\/www.veeva.com\/eu\/"},{"@type":"WebPage","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/breaking-down-silos-with-cross-functional-clinical-trial-processes\/#webpage","url":"https:\/\/www.veeva.com\/eu\/customer-stories\/breaking-down-silos-with-cross-functional-clinical-trial-processes\/","name":"Breaking Down Silos with Cross-Functional Clinical Trial Processes | Veeva Systems Europe","description":"MSD\u2019s transformation is reducing operational costs, making information more accessible to relevant parties, and delivering more value from the data. Hear the story.","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/www.veeva.com\/eu\/#website"},"breadcrumb":{"@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/breaking-down-silos-with-cross-functional-clinical-trial-processes\/#breadcrumblist"},"image":{"@type":"ImageObject","url":"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2023\/10\/customer-story-logo-merck-msd.png","@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/breaking-down-silos-with-cross-functional-clinical-trial-processes\/#mainImage","width":500,"height":200},"primaryImageOfPage":{"@id":"https:\/\/www.veeva.com\/eu\/customer-stories\/breaking-down-silos-with-cross-functional-clinical-trial-processes\/#mainImage"},"datePublished":"2025-01-16T19:20:15+01:00","dateModified":"2026-05-20T16:42:43+02:00"},{"@type":"WebSite","@id":"https:\/\/www.veeva.com\/eu\/#website","url":"https:\/\/www.veeva.com\/eu\/","name":"Veeva Systems Europe","description":"EU Site","inLanguage":"en-US","publisher":{"@id":"https:\/\/www.veeva.com\/eu\/#organization"}}]},"og:locale":"en_US","og:site_name":"Veeva Systems Europe","og:type":"article","og:title":"Breaking Down Silos with Cross-Functional Clinical Trial Processes | Veeva Systems Europe","og:description":"MSD\u2019s transformation is reducing operational costs, making information more accessible to relevant parties, and delivering more value from the data. Hear the story.","og:url":"https:\/\/www.veeva.com\/eu\/customer-stories\/breaking-down-silos-with-cross-functional-clinical-trial-processes\/","og:image":"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2025\/01\/resource-tile-merck-dev-cloud-video-1-340x240@2x.png","og:image:secure_url":"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2025\/01\/resource-tile-merck-dev-cloud-video-1-340x240@2x.png","article:published_time":"2025-01-16T18:20:15+00:00","article:modified_time":"2026-05-20T14:42:43+00:00","twitter:card":"summary_large_image","twitter:title":"Breaking Down Silos with Cross-Functional Clinical Trial Processes | Veeva Systems Europe","twitter:description":"MSD\u2019s transformation is reducing operational costs, making information more accessible to relevant parties, and delivering more value from the data. Hear the story.","twitter:image":"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2025\/01\/resource-tile-merck-dev-cloud-video-1-340x240@2x.png"},"aioseo_meta_data":{"post_id":"81648","title":"Breaking Down Silos with Cross-Functional Clinical Trial Processes #separator_sa #site_title","description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":"Breaking Down Silos with Cross-Functional Clinical Trial Processes #separator_sa #site_title","og_description":"#post_excerpt","og_object_type":"default","og_image_type":"custom_image","og_image_url":"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2025\/01\/resource-tile-merck-dev-cloud-video-1-340x240@2x.png","og_image_width":"0","og_image_height":"0","og_image_custom_url":"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2025\/01\/resource-tile-merck-dev-cloud-video-1-340x240@2x.png","og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":true,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"limit_modified_date":false,"open_ai":"{\"title\":{\"suggestions\":[],\"usage\":0},\"description\":{\"suggestions\":[],\"usage\":0}}","created":"2025-01-16 18:17:14","updated":"2026-08-26 10:27:04","focus_keyword":null,"additional_keywords":null,"truseo_locale":null,"ai":null,"breadcrumb_settings":null,"seo_analyzer_scan_date":"2026-08-21 18:58:09"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/www.veeva.com\/eu\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/www.veeva.com\/eu\/customer-stories\/\" title=\"C. Stories\">C. Stories<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/www.veeva.com\/eu\/product-link-list\/veeva-commercial-cloud\/\" title=\"Veeva Commercial Cloud\">Veeva Commercial Cloud<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tMSD\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.veeva.com\/eu"},{"label":"C. Stories","link":"https:\/\/www.veeva.com\/eu\/customer-stories\/"},{"label":"Veeva Commercial Cloud","link":"https:\/\/www.veeva.com\/eu\/product-link-list\/veeva-commercial-cloud\/"},{"label":"MSD","link":"https:\/\/www.veeva.com\/eu\/customer-stories\/breaking-down-silos-with-cross-functional-clinical-trial-processes\/"}],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/81648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":0,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/81648\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=81648"}],"wp:term":[{"taxonomy":"product-link-list","embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/product-link-list?post=81648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}