{"id":99927,"date":"2026-07-21T19:14:33","date_gmt":"2026-07-21T17:14:33","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?post_type=customer-stories&#038;p=99927"},"modified":"2026-08-11T10:33:14","modified_gmt":"2026-08-11T08:33:14","slug":"fast-track-to-agentic-call-reporting-with-vault-crm","status":"publish","type":"customer-stories","link":"https:\/\/www.veeva.com\/eu\/customer-stories\/fast-track-to-agentic-call-reporting-with-vault-crm\/","title":{"rendered":"Novo Nordisk: Fast-Track to Agentic Call Reporting with Vault CRM"},"content":{"rendered":"<p>\nFrank Armenante, director of field systems at Novo Nordisk, shares how upgrading to <a href=\"https:\/\/www.veeva.com\/eu\/products\/crm-suite\/\">Vault CRM<\/a> provided the foundation to rapidly deploy AI innovations and empower the field to prioritize high-impact customer engagements.\n<\/p>\n<p>\nHear from <a href=\"https:\/\/www.veeva.com\/eu\/resources\/top-20-biopharma-leaders-on-why-they-chose-vault-crm-4-case-studies-in-commercial-excellence\/\">top 20 biopharma leaders<\/a> on why they chose Vault CRM.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Novo Nordisk fast-tracks AI innovation with Agentic Call Report in Veeva Vault CRM, increasing rep productivity and uncovering hidden barriers.<\/p>\n","protected":false},"featured_media":80204,"parent":0,"template":"","product-link-list":[1395,1418,1427,1439,1442],"class_list":["post-99927","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","customer-stories-canonical-unique","product-link-list-veeva-commercial-cloud","product-link-list-veeva-etmf","product-link-list-veeva-medcomms","product-link-list-veeva-quality-cloud","product-link-list-veeva-rim"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Novo Nordisk fast-tracks AI innovation with Agentic Call Report in Veeva Vault CRM, increasing rep productivity and uncovering hidden barriers.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.veeva.com\/eu\/customer-stories\/fast-track-to-agentic-call-reporting-with-vault-crm\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Veeva Systems Europe\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Novo Nordisk: Agentic Call Reporting with Veeva Vault CRM | Veeva Systems Europe\" \/>\n\t\t<meta property=\"og:description\" content=\"Novo Nordisk fast-tracks AI innovation with Agentic Call Report in Veeva Vault CRM, increasing rep productivity and uncovering hidden barriers.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.veeva.com\/eu\/customer-stories\/fast-track-to-agentic-call-reporting-with-vault-crm\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2026\/07\/resource-tile-novo-nordisk-agentic-call-reporting-340x240-1@2x.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2026\/07\/resource-tile-novo-nordisk-agentic-call-reporting-340x240-1@2x.png\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-07-21T17:14:33+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-08-11T08:33:14+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Novo Nordisk: Agentic Call Reporting with Veeva Vault CRM | Veeva Systems Europe\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Novo Nordisk fast-tracks AI innovation with Agentic Call Report in Veeva Vault CRM, increasing rep productivity and uncovering hidden barriers.\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2026\/07\/resource-tile-novo-nordisk-agentic-call-reporting-340x240-1@2x.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/fast-track-to-agentic-call-reporting-with-vault-crm\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.veeva.com\\\/eu\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.veeva.com\\\/eu\\\/customer-stories\\\/#listItem\",\"name\":\"C. 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