{"id":59307,"date":"2021-07-19T21:39:55","date_gmt":"2021-07-19T19:39:55","guid":{"rendered":"http:\/\/www.veeva.com\/eu\/?post_type=resources&#038;p=59307"},"modified":"2026-05-20T01:25:43","modified_gmt":"2026-05-19T23:25:43","slug":"powering-better-relationships-with-modern-data-management","status":"publish","type":"resources","link":"https:\/\/www.veeva.com\/eu\/resources\/powering-better-relationships-with-modern-data-management\/","title":{"rendered":"Strengthening Site Satisfaction <br class=\"hidden-xs\"> with Modern Data Management"},"content":{"rendered":"<style>\n<p>.veeva-2024 .fa-ul li p {\nmargin-top:5px;\n}\n.veeva-2024 .content-block .fa-check-circle {\ncolor: #f4690c;\nfont-weight: 400;\nfont-size:20px;\n}\n@media (min-width:768px) {\n.veeva-2024 .hero-centered {\npadding: 100px 0;\n}\n}\n@media (min-width:992px) {\n.veeva-2024 .content-block {\nmargin-top: 6rem;\n}\n}\n.veeva-2024 .content-block__sidebar {\ndisplay:none;\n}<\/p>\n<p>.veeva-2024 .content-block__content .stat-box {\nbackground: #eef1f5;\ndisplay: inline-block;\npadding: 10px 30px;\nborder-radius: 16px;\nfont-size: 18px;\nmargin: 5px 5px 20px 5px;\nfont-weight: 500;\n}\n.veeva-2024 .content-block__content .stat-box span {\ncolor:#f5670e;\nfont-weight:600;\n}\n\/* to remove the mobile dropdown *\/\n.veeva-2024 .form-dropdown {\ndisplay: none;\n}<\/p>\n<p>.veeva-2024 .quote-3-up__quotes {<\/p>\n<p>align-items: flex-start;\n}<\/p>\n<p>.veeva-2024 .content-block__content .content-pull-quote>p {\n    font-weight: 500;\n}<\/p>\n<p>@media (min-width:768px) {\n.veeva-2024 .sidebar-info-box--quote, .veeva-2024 .sidebar-info-box--quote-img, .veeva-2024 .sidebar-info-box--quote-logo {\npadding: 14px 32px 5px 32px;\n}\n}\n@media (min-width:650px) {\n.veeva-2024 .quote-3-up__quotes {\ngrid-template-columns: repeat(3,1fr);\n}\n}<\/p>\n<p>@media (min-width:768px) {\n.veeva-2024 .sidebar-info-box--quote p {\nfont-size: 18px;\n}\n}<\/p>\n<p>.veeva-2024 .content-block__content .takeaway-box {\ndisplay: block;\nborder-left:3px solid #f5670e;\nborder-top-left-radius: 0px;\nborder-bottom-left-radius: 0px;\nfont-size:20px;\nwidth:100%;max-width:450px;\nmargin-top:40px;\n}\n.veeva-2024 .content-block__content .button-icon.button-icon--white {\nbackground-color:#f5670e;\nmargin-top: 5px;\n}\np.table-footer {\ntext-align:center; background-color: #f5670e; color: white;padding: 9px 15px;\nmargin: auto;\ndisplay: flex;\njustify-content: center;\nmax-width: 380px;margin-top: -10px;\n}\n<\/style>\n<p><img decoding=\"async\" class=\"img-right d-none d-lg-block\" alt=\"\" src=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2026\/03\/Clinical-Data-Powering-Site-Relations-Img-1-1.png\"><\/p>\n<h2>Quality data from the point of entry<\/h2>\n<p>When evaluating EDC options you may have questions such as, \u201cWill my sites like it?\u201d, \u201cWill my data quality decrease?\u201d, or \u201cHow much training and effort is involved?\u201d<\/p>\n<p>\u200b\u200bVeeva partners with sites to optimize their experience with enhancements like Quick Queries to reduce clicks for coordinators and CRAs.<\/p>\n<p>\nVeevaID was born directly from site feedback to eliminate the friction and streamline access across clinical systems. Each site user has one secure login across sponsors and studies to access Veeva EDC, Veeva eCOA, Veeva Site Connect, and more. Veeva continues to refine the EDC experience alongside site users to ensure a seamless experience, allowing them to focus on what matters most: patient care.\n<\/p>\n<p><!-- Quote - 3 up , Light --><\/p>\n<section class=\"quote-3-up quote-3-up--light\" style=\"margin:40px 0\">\n<div class=\"quote-3-up__quotes container\">\n<div class=\"sidebar-info-box sidebar-info-box--quote sidebar-info-box--light\">\n<p>&#8220;I love the format. It is easy to understand the tasks; the view is very clear, which helps save time.&#8221;<\/p>\n<div class=\"sidebar-info-box__author\">\n<h5>Clinical Research Coordinator<\/h5>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"sidebar-info-box sidebar-info-box--quote sidebar-info-box--light\">\n<p>&#8220;It is one of the best EDCs when compared to others.&#8221;<\/p>\n<div class=\"sidebar-info-box__author\">\n<h5>Investigator<\/h5>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"sidebar-info-box sidebar-info-box--quote sidebar-info-box--light\">\n<p>&#8220;Veeva EDC is a pleasure to use. It feels easier and faster than other systems. Everything is clear and to the point. The UI is very self-explanatory.&#8221;<\/p>\n<div class=\"sidebar-info-box__author\">\n<h5>Clinical Research Assistant<\/h5>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<h2>Reduce time in the system to maximize patient care<\/h2>\n<table class=\"table table-striped\">\n<tr class=\"header\">\n<th style=\"background:grey\"> TIME WASTER <\/th>\n<th> TIME SAVER <\/th>\n<\/tr>\n<tbody>\n<tr>\n<td>Searching for forgotten passwords across multiple logins<\/td>\n<td>One login across all applications and studies<\/td>\n<\/tr>\n<tr>\n<td>Retaking the same training due to new logins or a different SSO<\/td>\n<td>One training across all studies<\/td>\n<\/tr>\n<tr>\n<td>Manually typing \u201cI confirm\u201d to countless queries<\/td>\n<td>One click to action the query<\/td>\n<\/tr>\n<tr>\n<td>Losing work with system timeouts<\/td>\n<td>Auto-saves as you go, eliminating re-entry<\/td>\n<\/tr>\n<tr>\n<td>Unnecessary queries due to blank data<\/td>\n<td>Marking fields as \u201cIntentionally Left Blank\u201d<\/td>\n<\/tr>\n<tr>\n<td style=\"border-bottom: 3px solid #ff6900;\">Excessive system downtime due to study migrations or custom functions<\/td>\n<td style=\"border-bottom: 3px solid #ff6900;\">Zero downtime<\/td>\n<\/tr>\n<tr>\n<td style=\"border-left: 3px solid #ff6900; padding: 15px;\">\n            Double transcription\n         <\/td>\n<td style=\"border-right: 3px solid #ff6900; padding: 15px;\">\n            Real-time direct data capture from an electronic source*\n         <\/td>\n<\/tr>\n<tr>\n<td style=\"border-bottom: 3px solid #ff6900; border-left: 3px solid #ff6900; padding: 15px;\">\n            Collecting source data on paper\n         <\/td>\n<td style=\"border-bottom: 3px solid #ff6900; border-right: 3px solid #ff6900; padding: 15px;\">\n            Eliminating SDV and increasing research capacity*\n         <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"table-footer\"><strong>*Available for sites using Veeva eSource<\/strong><\/p>\n<div class=\"content-pull-quote\">\n<p>&#8220;Before <b>VeevaID<\/b>, I was meeting with site users about login issues multiple times a week. In the time since we implemented it, I haven\u2019t had a single meeting about access problems.&#8221;<\/p>\n<div class=\"content-pull-quote__person\">\n<div class=\"content-pull-quote__author\">\n<h6>Bireshwar Saha<\/h6>\n<p>Executive Director of Programming, Fortrea<\/p>\n<p><strong>Learn how <a href=\"\/eu\/customer-stories\/fortrea-simplifies-the-site-experience-with-veevaid\/\">Fortrea<\/a> simplified their site experience.<\/strong><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<h2>Customer support at any time<\/h2>\n<p>Sponsors and sites using Veeva EDC benefit from Veeva\u2019s mature support infrastructure.<\/p>\n<ul>\n<li>\n<p>Global systems and personnel ensure support is available 24x7x365<\/p>\n<\/li>\n<li>\n<p>Contact support via telephone, chat, email, or through our support portal<\/p>\n<\/li>\n<li>\n<p>Average response time for support tickets is under one hour<\/p>\n<\/li>\n<li>\n<p>Support is part of the standard Veeva EDC license with no incremental fee<\/p>\n<\/li>\n<\/ul>\n<blockquote><p>\n&#8220;Easily the best EDC platform I have used yet.&#8221;<br \/>\n<span>Site Owner<\/span>\n<\/p><\/blockquote>\n<h2>Partnering with sites to build a better experience<\/h2>\n<p>Veeva is committed to developing the most advanced, user friendly, and high-performance technologies for sites. That\u2019s why we continue to innovate with applications like Veeva <a href=\"https:\/\/sites.veeva.com\/esource\" target=\"_blank\" rel=\"noreferrer noopener\">eSource<\/a>, designed to eliminate paper at the site through a direct data capture application and streamline data through Veeva EDC integration.<\/p>\n<p>For sponsors, we are <a href=\"https:\/\/www.clinicalleader.com\/doc\/could-study-rehearsals-create-a-new-standard-for-site-readiness-0001\" target=\"_blank\" rel=\"noreferrer noopener\">partnering with biopharmas like Keenova<\/a> to master workflows in sandbox environments before the first patient is enrolled. These simulations allow sites to rehearse each visit across systems like Veeva EDC and Veeva eCOA, using fictional cases to uncover gaps, promoting efficiency and creating a more engaging participant experience.<\/p>\n<p>Veeva is committed to customer success for sponsors, CROs, and sites.<\/p>\n<div class=\"content-pull-quote\">\n<p>&#8220;When transitioning between systems, the sites continued to enter data in accordance with our target timelines, and in fact beat those timelines. It was proof we had transitioned to Veeva Clinical Data smoothly and successfully.&#8221;<\/p>\n<div class=\"content-pull-quote__person\">\n<div class=\"content-pull-quote__author\">\n<h6>Leianne Ebert<\/h6>\n<p>Head of Clinical Data Management, Alcon<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"takeaway-box cta-box\">\n<a style=\"color:black;\" href=\"\/eu\/2026-clinical-data-trend-report\/\"><\/p>\n<div style=\"float:right\" class=\"button-icon button-icon--white\" target=\"_self\"> <\/div>\n<div><strong><span style=\"color:#f5670e\">Read<\/span> new research on clinical data manager efficiency<\/strong>\n   <\/div>\n<p><\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sponsors and sites using Vault CDMS experience increased efficiencies with data-entry and maximized time savings.<\/p>\n","protected":false},"featured_media":59309,"parent":0,"template":"","class_list":["post-59307","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource-area-20-clinical-data-management","resource-product-20-edc","resource-type-product-briefs"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/resources\/59307"}],"collection":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/types\/resources"}],"version-history":[{"count":3,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/resources\/59307\/revisions"}],"predecessor-version":[{"id":97016,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/resources\/59307\/revisions\/97016"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media\/59309"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=59307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}