{"id":27396,"date":"2019-10-08T21:54:29","date_gmt":"2019-10-09T01:54:29","guid":{"rendered":"http:\/\/www.veeva.com\/kr\/?p=27396"},"modified":"2020-06-25T04:01:55","modified_gmt":"2020-06-25T08:01:55","slug":"four-steps-to-measure-veeva-vault-and-veeva-crm-end-user-adoption","status":"publish","type":"post","link":"https:\/\/www.veeva.com\/kr\/blog\/four-steps-to-measure-veeva-vault-and-veeva-crm-end-user-adoption\/","title":{"rendered":"Four Steps to Measure Veeva Vault and Veeva CRM End-User Adoption"},"content":{"rendered":"<p><em>This is part two of a three-post series about Veeva program health. You can find the first entry\u2014Monitoring the Health of Your Veeva Program\u2013<a href=\"\/blog\/monitoring-the-health-of-your-veeva-commercial-program\/\">here<\/a>. This entry covers a four-step framework to measure end-user adoption across Veeva Vault and Veeva CRM.<\/em><\/p>\n<h4>Step 1: Identify business goals<\/h4>\n<p>Begin with agreement on what your are trying to accomplish with your overall program: <\/p>\n<p><script src=\"https:\/\/fast.wistia.com\/embed\/medias\/lho5pwkuay.jsonp\" async=\"\"><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async=\"\"><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding:60% 0 0 0;position:relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\">\n<div class=\"wistia_video_foam_dummy\" data-source-container-id=\"wistia-lho5pwkuay-1\" style=\"border: 0px; display: block; height: 0px; margin: 0px; padding: 0px; position: static; visibility: hidden; width: auto;\"><\/div>\n<div class=\"wistia_embed wistia_async_lho5pwkuay videoFoam=true wistia_embed_initialized\" style=\"height: 529px; position: 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img{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree a{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree svg{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree p{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree a{border:0;}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree h1{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:2em;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree h2{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:1.5em;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree h3{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:1.17em;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree p{margin:1.4em 0;}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree a{display:inline;}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree span{display:inline;}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree svg{display:inline;}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree ul{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased;list-style-type:none}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree ol{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased;list-style-type:none}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree li{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased;list-style-type:none}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree ul:before{display:none}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree ol:before{display:none}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree li:before{display:none}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree ul:after{display:none}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree ol:after{display:none}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree li:after{display:none}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree label{background-attachment:scroll;background-color:transparent;background-image:none;background-position:0 0;background-repeat:no-repeat;background-size:100% 100%;float:none;outline:none}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree button{background-attachment:scroll;background-color:transparent;background-image:none;background-position:0 0;background-repeat:no-repeat;background-size:100% 100%;border:0;border-radius:0;outline:none;position:static}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree img{border:0;display:inline-block;vertical-align:top;border-radius:0;outline:none;position:static}\n#wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-tree  button::-moz-focus-inner{border: 0;}\n      #wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-max-width-none-important{max-width:none!important}\n      #wistia_chrome_74 #wistia_grid_80_wrapper .w-css-reset-button-important{border-radius:0!important;color:#fff!important;}\n    <\/style>\n<\/div>\n<\/div>\n<div id=\"wistia_grid_80_front\"><\/div>\n<div id=\"wistia_grid_80_top_inside\">\n<div id=\"wistia_grid_80_top\" style=\"height: 0px; font-size: 0px; line-height: 0px;\"> <\/div>\n<\/div>\n<div id=\"wistia_grid_80_bottom_inside\">\n<div id=\"wistia_grid_80_bottom\" style=\"height: 0px; font-size: 0px; line-height: 0px;\"> <\/div>\n<\/div>\n<div id=\"wistia_grid_80_left_inside\">\n<div id=\"wistia_grid_80_left\" style=\"height: 0px; font-size: 0px; line-height: 0px;\"> <\/div>\n<\/div>\n<div id=\"wistia_grid_80_right_inside\">\n<div id=\"wistia_grid_80_right\" style=\"height: 0px; font-size: 0px; line-height: 0px;\"> <\/div>\n<\/div>\n<\/div>\n<div id=\"wistia_grid_80_below\" style=\"height: 0px; font-size: 0px; line-height: 0px;\"> <\/div>\n<style id=\"wistia_81_style\" type=\"text\/css\" class=\"wistia_injected_style\">#wistia_grid_80_wrapper{-moz-box-sizing:content-box;-webkit-box-sizing:content-box;box-sizing:content-box;font-family:Arial,sans-serif;font-size:14px;height:100%;position:relative;text-align:left;width:100%;}\n#wistia_grid_80_wrapper *{-moz-box-sizing:content-box;-webkit-box-sizing:content-box;box-sizing:content-box;}\n#wistia_grid_80_above{position:relative;}\n#wistia_grid_80_main{display:block;height:100%;position:relative;}\n#wistia_grid_80_behind{height:100%;left:0;position:absolute;top:0;width:100%;}\n#wistia_grid_80_center{height:100%;overflow:hidden;position:relative;width:100%;}\n#wistia_grid_80_front{display:none;height:100%;left:0;position:absolute;top:0;width:100%;}\n#wistia_grid_80_top_inside{position:absolute;left:0;top:0;width:100%;}\n#wistia_grid_80_top{width:100%;position:absolute;bottom:0;left:0;}\n#wistia_grid_80_bottom_inside{position:absolute;left:0;bottom:0;width:100%;}\n#wistia_grid_80_bottom{width:100%;position:absolute;top:0;left:0;}\n#wistia_grid_80_left_inside{height:100%;position:absolute;left:0;top:0;}\n#wistia_grid_80_left{height:100%;position:absolute;right:0;top:0;}\n#wistia_grid_80_right_inside{height:100%;right:0;position:absolute;top:0;}\n#wistia_grid_80_right{height:100%;left:0;position:absolute;top:0;}\n#wistia_grid_80_below{position:relative;}<\/style>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h4>Step 2: Define relevant metrics<\/h4>\n<p>What does good look like for your business? The next step is to decide what you want to measure and why:<\/p>\n<p><script src=\"https:\/\/fast.wistia.com\/embed\/medias\/vx7wdgltwa.jsonp\" async=\"\"><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async=\"\"><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding:60% 0 0 0;position:relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\">\n<div class=\"wistia_video_foam_dummy\" data-source-container-id=\"wistia-vx7wdgltwa-1\" style=\"border: 0px; display: block; height: 0px; margin: 0px; padding: 0px; position: static; visibility: hidden; width: auto;\"><\/div>\n<div class=\"wistia_embed wistia_async_vx7wdgltwa videoFoam=true wistia_embed_initialized\" style=\"height: 529px; position: relative; width: 940px;\" id=\"wistia-vx7wdgltwa-1\">\n<div class=\"wistia_swatch\" style=\"height: 100%; left: 0px; opacity: 1; overflow: hidden; position: absolute; top: 0px; transition: opacity 200ms ease 0s; width: 100%;\"><img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/vx7wdgltwa\/swatch\" style=\"filter:blur(5px);height:100%;object-fit:contain;width:100%;\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\"><\/div>\n<div id=\"wistia_chrome_99\" class=\"w-chrome\" tabindex=\"-1\" style=\"display: inline-block; height: 529px; margin: 0px; padding: 0px; position: relative; vertical-align: top; width: 940px; zoom: 1; outline: none; overflow: hidden; box-sizing: content-box;\">\n<div id=\"wistia_grid_105_wrapper\" style=\"display: block; width: 940px; height: 529px;\">\n<div id=\"wistia_grid_105_above\" style=\"height: 0px; font-size: 0px; line-height: 0px;\"> <\/div>\n<div id=\"wistia_grid_105_main\" style=\"width: 940px; left: 0px; height: 529px; margin-top: 0px;\">\n<div id=\"wistia_grid_105_behind\"><\/div>\n<div id=\"wistia_grid_105_center\" style=\"width: 100%; height: 100%;\">\n<div class=\"w-video-wrapper w-css-reset\" style=\"height: 100%; position: absolute; top: 0px; width: 100%; opacity: 1; background-color: rgb(0, 0, 0);\"><video id=\"wistia_simple_video_195\" crossorigin=\"anonymous\" poster=\"https:\/\/fast.wistia.com\/assets\/images\/blank.gif\" aria-label=\"Video\" defaultplaybackrate=\"1\" src=\"blob:https:\/\/www.veeva.com\/e0759d46-3ad8-4589-85f8-f8232f2424b6\" controlslist=\"nodownload\" playsinline=\"\" preload=\"metadata\" type=\"video\/m3u8\" x-webkit-airplay=\"allow\" style=\"background: transparent; display: block; height: 100%; max-height: none; max-width: none; position: static; visibility: visible; width: 100%; object-fit: fill;\"><\/video><\/div>\n<div class=\"w-ui-container\" style=\"height: 100%; left: 0px; position: absolute; top: 0px; width: 100%; opacity: 1;\">\n<div class=\"w-vulcan-v2 w-css-reset\" id=\"w-vulcan-v2-104\" style=\"box-sizing: border-box; cursor: default; height: 100%; left: 0px; position: absolute; visibility: visible; top: 0px; width: 100%;\">\n<div class=\"w-vulcan--background w-css-reset\" style=\"height: 100%; left: 0px; position: absolute; top: 0px; width: 100%;\">\n<div class=\"w-css-reset\" data-handle=\"statusBar\"><\/div>\n<div class=\"w-css-reset\" data-handle=\"backgroundFocus\"><button aria-label=\"Play Video\" class=\"w-css-reset w-vulcan-v2-button\" tabindex=\"0\" style=\"width: 0px; height: 0px; pointer-events: none;\"><\/button><\/div>\n<div class=\"w-css-reset\" data-handle=\"thumbnail\">\n<div>\n<div class=\"w-css-reset\" style=\"filter: blur(5px); height: 100%; left: 0px; position: absolute; top: 0px; width: 100%; display: block;\"><img decoding=\"async\" class=\"w-css-reset\" srcset=\"\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/vx7wdgltwa\/swatch\" alt=\"Video Thumbnail\" aria-hidden=\"true\" style=\"height: 529px; left: 0px; position: absolute; top: 0px; width: 940px; clip: auto; display: block; border-width: 0px; border-style: solid; border-color: rgb(0, 0, 0); box-sizing: content-box;\"><\/div>\n<div class=\"w-css-reset\" style=\"height: 100%; left: 0px; opacity: 1; position: absolute; top: 0px; width: 100%; display: block; transition: opacity 3s ease 0s;\"><img decoding=\"async\" class=\"w-css-reset\" srcset=\"https:\/\/embedwistia-a.akamaihd.net\/deliveries\/cec0e0f870ed010f0af7e29636cc158390a7878d.webp?image_crop_resized=640x360 320w, https:\/\/embedwistia-a.akamaihd.net\/deliveries\/cec0e0f870ed010f0af7e29636cc158390a7878d.webp?image_crop_resized=640x360 640w, https:\/\/embedwistia-a.akamaihd.net\/deliveries\/cec0e0f870ed010f0af7e29636cc158390a7878d.webp?image_crop_resized=960x540 960w, https:\/\/embedwistia-a.akamaihd.net\/deliveries\/cec0e0f870ed010f0af7e29636cc158390a7878d.webp?image_crop_resized=1280x720 1280w, https:\/\/embedwistia-a.akamaihd.net\/deliveries\/cec0e0f870ed010f0af7e29636cc158390a7878d.webp?image_crop_resized=1280x720 1920w, https:\/\/embedwistia-a.akamaihd.net\/deliveries\/cec0e0f870ed010f0af7e29636cc158390a7878d.webp?image_crop_resized=1280x720 3840w\" src=\"https:\/\/embedwistia-a.akamaihd.net\/deliveries\/cec0e0f870ed010f0af7e29636cc158390a7878d.webp?image_crop_resized=960x540\" alt=\"Video Thumbnail\" style=\"height: 529px; left: 0px; position: absolute; top: 0px; width: 940px; clip: auto; display: block; border-width: 0px; border-style: solid; border-color: rgb(0, 0, 0); box-sizing: content-box;\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"w-vulcan-overlays-table w-css-reset\" style=\"display: table; pointer-events: none; position: absolute; width: 100%;\">\n<div class=\"w-vulcan-overlays--left w-css-reset\" style=\"display: table-cell; vertical-align: top; position: relative; width: 0px;\">\n<div class=\"w-css-reset\" style=\"height: 495px;\"><\/div>\n<\/div>\n<div class=\"w-vulcan-overlays--center w-css-reset\" style=\"display: table-cell; vertical-align: top; position: relative; width: 100%;\">\n<div class=\"w-css-reset\" style=\"height: 495px;\">\n<div class=\"w-css-reset\" data-handle=\"bigPlayButton\" style=\"pointer-events: auto;\">\n<div class=\"w-bpb-wrapper w-css-reset w-css-reset-tree\" style=\"display: block; left: calc(50%); margin-left: -62.5px; margin-top: -40px; position: absolute; top: calc(50%);\"><button class=\"w-big-play-button w-css-reset-button-important w-vulcan-v2-button\" aria-label=\"\uc7ac\uc0dd: Measuring_2_Defining Metrics\" style=\"cursor: pointer; height: 80px; box-shadow: none; width: 125px;\"><\/p>\n<div style=\"background: rgb(252, 157, 87); display: block; left: 0px; height: 80px; mix-blend-mode: darken; position: absolute; top: 0px; width: 125px;\"><\/div>\n<div style=\"background-color: rgba(252, 157, 87, 0.7); height: 80px; left: 0px; position: absolute; top: 0px; transition: background-color 150ms ease 0s; width: 125px;\"><\/div>\n<p><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 125 80\" enable-background=\"new 0 0 125 80\" focusable=\"false\" alt=\"\" style=\"fill: rgb(255, 255, 255); height: 80px; left: 0px; stroke-width: 0px; top: 0px; width: 100%; position: absolute;\"><rect fill-rule=\"evenodd\" clip-rule=\"evenodd\" fill=\"none\" width=\"125\" height=\"80\"><\/rect><polygon fill-rule=\"evenodd\" clip-rule=\"evenodd\" fill=\"#FFFFFF\" points=\"53,22 53,58 79,40\"><\/polygon><\/svg><\/button><\/div>\n<\/div>\n<div class=\"w-css-reset\" data-handle=\"clickForSoundButton\" style=\"pointer-events: auto;\">\n<div class=\"w-css-reset w-css-reset-tree\" data-handle=\"click-for-sound-backdrop\" style=\"display: none; height: 100%; left: 0px; pointer-events: auto; position: absolute; top: 0px; width: 100%;\"><button aria-label=\"\uc18c\ub9ac\ub97c \ud0a4\ub824\uba74 \ud074\ub9ad\ud558\uc138\uc694.\" class=\"w-vulcan-v2-button\" style=\"background: rgba(0, 0, 0, 0.8); border: 2px solid transparent; border-radius: 50%; cursor: pointer; height: 52.5px; width: 52.5px; line-height: 52.5px; outline: none; pointer-events: auto; position: absolute; right: 20.5px; text-align: left; top: 20.5px;\"><svg viewBox=\"0 0 237 237\"><\/p>\n<style>\n      @keyframes VOLUME_SMALL_WAVE_FLASH {\n          0% { opacity: 0; }\n         33% { opacity: 1; }\n         66% { opacity: 1; }\n        100% { opacity: 0; }\n      }<\/p>\n<p>      @keyframes VOLUME_LARGE_WAVE_FLASH {\n          0% { opacity: 0; }\n         33% { opacity: 1; }\n         66% { opacity: 1; }\n        100% { opacity: 0; }\n      }<\/p>\n<p>      .volume__small-wave {\n        animation: VOLUME_SMALL_WAVE_FLASH 2s infinite;\n        opacity: 0;\n      }<\/p>\n<p>      .volume__large-wave {\n        animation: VOLUME_LARGE_WAVE_FLASH 2s infinite .3s;\n        opacity: 0;\n      }\n    <\/style>\n<polygon fill=\"white\" points=\"88 107 65 107 65 131 89 131 112 154 112 84\"><\/polygon><g fill=\"none\" stroke=\"white\" stroke-width=\"10\" stroke-linecap=\"round\"><path class=\"volume__small-wave\" d=\"M 142 86 C 151 107 151 130 142 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padding: 47.25px 47.25px 47.25px 57.75px;\">\n<div style=\"height: 100%; width: 100%;\">\n<div style=\"display: none; height: 100%; width: 100%;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 11.556 16\" enable-background=\"new 0 0 11.556 16\" focusable=\"false\" class=\"w-css-reset w-css-reset-tree\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;\"><g><rect x=\"0\" y=\"0\" width=\"3.5\" height=\"12\"><\/rect><rect x=\"6.5\" y=\"0\" width=\"3.5\" height=\"12\"><\/rect><\/g><\/svg><\/div>\n<div style=\"display: block; height: 100%; width: 100%;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 11.556 16\" enable-background=\"new 0 0 11.556 16\" focusable=\"false\" class=\"w-css-reset w-css-reset-tree\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;\"><polygon points=\"11.556,7.5 0,15 0,0\"><\/polygon><\/svg><\/div>\n<\/div>\n<\/div>\n<p><\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div 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100%;\"><\/div>\n<\/div>\n<div style=\"height: 100%; opacity: 1; position: relative; transition: opacity 0s ease 0s;\">\n<div class=\"w-css-reset\" data-handle=\"upperPlaybar\" style=\"height: 100%; position: relative;\">\n<div class=\"w-playbar-wrapper w-css-reset w-css-reset-tree\" style=\"display: flex; height: 100%; width: 940px;\">\n<div aria-label=\"Playbar\" aria-orientation=\"horizontal\" aria-valuemax=\"173.08\" aria-valuemin=\"0\" aria-valuenow=\"0\" aria-valuetext=\"0:00\" role=\"slider\" tabindex=\"0\" style=\"cursor: pointer; flex: 1 1 0%; height: 16px; outline: none; margin-left: 10px; margin-right: 10px; position: relative;\"><canvas height=\"16\" width=\"932\" style=\"height: 16px; left: -10px; position: absolute; top: 0px; width: 932.481px;\"><\/canvas><\/p>\n<div style=\"border-radius: 50%; height: 11.2px; left: -5.6px; opacity: 0; position: absolute; top: 2.4px; width: 11.2px;\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"w-bottom-bar-lower w-css-reset\" style=\"position: relative;\">\n<div style=\"height: 100%; left: 0px; position: absolute; top: 0px; width: 100%;\">\n<div style=\"background: rgb(252, 157, 87); display: none; height: 100%; mix-blend-mode: darken; left: 0px; opacity: 1; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<div style=\"background: rgba(252, 157, 87, 0.85); height: 100%; opacity: 1; left: 0px; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<\/div>\n<div style=\"display: none;\">\n<div style=\"background: rgb(252, 157, 87); display: none; height: 100%; mix-blend-mode: darken; left: 0px; opacity: 1; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<div style=\"background: rgba(252, 157, 87, 0.85); height: 100%; opacity: 1; left: 0px; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<\/div>\n<div class=\"w-bottom-bar-left w-css-reset\" style=\"display: table-cell; vertical-align: top; position: relative; width: 0px; opacity: 1; transition: opacity 0s ease 0s;\">\n<div class=\"w-bottom-bar-left-inner w-css-reset\" style=\"height: 34px; position: relative; pointer-events: auto; white-space: nowrap;\">\n<div class=\"w-css-reset\" data-handle=\"smallPlayButton\" style=\"display: inline-block; vertical-align: top;\">\n<div class=\"w-vulcan-button-wrapper w-css-reset\" style=\"display: inline-block; height: 34px; position: relative; vertical-align: top; width: 40px;\"><button tagname=\"button\" class=\"w-vulcan-v2-button w-css-reset w-css-reset-tree w-css-reset-button-important\" aria-label=\"\uc7ac\uc0dd\" title=\"\uc7ac\uc0dd\" style=\"background-color: rgba(0, 0, 0, 0); box-shadow: none; cursor: pointer; height: 100%; position: relative; transition: background-color 150ms ease 0s; width: 100%;\"><\/p>\n<div class=\"w-vulcan-icon-wrapper\" data-handle=\"smallPlayButton\" style=\"box-sizing: border-box; height: 100%; position: relative; transform: scale(1.001); transition: transform 200ms ease 0s;\">\n<div style=\"box-sizing: border-box; height: 100%; margin-left: 1px; padding: 10px 0px 9px; position: relative; width: 100%;\">\n<div style=\"height: 100%; width: 100%;\">\n<div style=\"display: none; height: 100%; width: 100%;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 11.556 16\" enable-background=\"new 0 0 11.556 16\" focusable=\"false\" class=\"w-css-reset w-css-reset-tree\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%; vertical-align: top;\"><g><rect x=\"0\" y=\"0\" width=\"3.5\" height=\"12\"><\/rect><rect x=\"6.5\" y=\"0\" width=\"3.5\" height=\"12\"><\/rect><\/g><\/svg><\/div>\n<div style=\"display: block; height: 100%; width: 100%;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 11.556 16\" enable-background=\"new 0 0 11.556 16\" focusable=\"false\" class=\"w-css-reset w-css-reset-tree\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%; vertical-align: top;\"><polygon points=\"11.556,7.5 0,15 0,0\"><\/polygon><\/svg><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"w-bottom-bar-middle w-css-reset\" style=\"display: table-cell; vertical-align: top; position: relative; width: 100%; opacity: 1; transition: opacity 0s ease 0s;\">\n<div class=\"w-bottom-bar-middle-inner w-css-reset\" style=\"height: 34px; position: relative; pointer-events: auto; white-space: nowrap; opacity: 1; transform: translateY(0px); transition: opacity 0ms ease 0s, transform 0ms ease 0s;\">\n<div class=\"w-css-reset\" data-handle=\"lowerPlaybar\" style=\"height: 100%; position: relative;\">\n<div class=\"w-playbar-wrapper w-css-reset w-css-reset-tree\" style=\"display: flex; height: 100%; width: 100%;\">\n<div class=\"w-playbar__time\" style=\"box-sizing: content-box; color: white; font-family: WistiaPlayerInterNumbersSemiBold, Helvetica, sans-serif; font-size: 13px; letter-spacing: 0.5px; line-height: 34px; padding-left: 5px; pointer-events: none; position: relative; text-align: center; width: 28px;\">2:53<\/div>\n<div aria-label=\"Playbar\" aria-orientation=\"horizontal\" aria-valuemax=\"173.08\" aria-valuemin=\"0\" aria-valuenow=\"0\" aria-valuetext=\"0:00\" role=\"slider\" tabindex=\"0\" style=\"cursor: pointer; flex: 1 1 0%; height: 34px; outline: none; margin-left: 15px; margin-right: 10px; position: relative;\"><canvas height=\"34\" width=\"747\" style=\"height: 34px; left: -15px; position: absolute; top: 0px; width: 747px;\"><\/canvas><\/p>\n<div style=\"border-radius: 50%; height: 11.2px; left: -5.6px; opacity: 0; position: absolute; top: 11.4px; width: 11.2px;\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"w-bottom-bar-right w-css-reset\" style=\"display: table-cell; vertical-align: top; position: relative; width: 0px; opacity: 1; transition: opacity 0s ease 0s; white-space: nowrap;\">\n<div class=\"w-bottom-bar-right-inner-anchor w-css-reset\" style=\"height: 34px; position: relative; pointer-events: auto; white-space: nowrap; display: inline-block; right: 0px; top: 0px; vertical-align: top;\">\n<div class=\"w-bottom-bar-right-inner w-css-reset\" style=\"height: 34px; position: relative; pointer-events: auto; white-space: nowrap; display: inline-block; opacity: 1; right: 0px; top: 0px; transform: translateY(0px); transition: opacity 0ms ease 0s, transform 0ms ease 0s;\">\n<div class=\"w-css-reset\" data-handle=\"volumeButton\" style=\"display: inline-block; vertical-align: top;\">\n<div class=\"w-vulcan-button-wrapper w-css-reset\" style=\"display: inline-block; height: 34px; position: relative; vertical-align: top; width: 40px;\"><button tagname=\"button\" class=\"w-vulcan-v2-button w-css-reset w-css-reset-tree w-css-reset-button-important\" aria-label=\"\uc74c\uc18c\uac70\" title=\"\uc74c\uc18c\uac70\" style=\"background-color: rgba(0, 0, 0, 0); box-shadow: none; cursor: pointer; height: 100%; position: relative; transition: background-color 150ms ease 0s; width: 100%;\"><\/p>\n<div class=\"w-vulcan-icon-wrapper\" data-handle=\"volumeButton\" style=\"box-sizing: border-box; height: 100%; position: relative; transform: scale(1.001); transition: transform 200ms ease 0s;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 40 34\" enable-background=\"new 0 0 40 34\" focusable=\"false\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;\"><g style=\"transform: translateX(1.25px); transition: transform 100ms ease 0s;\"><g><path d=\"M13.8,14.2c-0.5,0.5-1.4,0.8-2,0.8h-1.6C9.5,15,9,15.5,9,16.2v1.6c0,0.7,0.5,1.2,1.2,1.2h1.6c0.7,0,1.6,0.4,2,0.8l2.3,2.3c0.5,0.5,0.8,0.3,0.8-0.4v-9.6c0-0.7-0.4-0.8-0.8-0.4L13.8,14.2z\"><\/path><\/g><g><path fill=\"none\" stroke=\"#ffffff\" stroke-line-cap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"2\" d=\"M22,11.7c0,0,1.1,2.5,1.1,5s-1.1,5-1.1,5\" style=\"opacity: 1; transition: 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tagname=\"button\" class=\"w-vulcan-v2-button w-css-reset w-css-reset-tree w-css-reset-button-important\" aria-expanded=\"false\" aria-label=\"Show settings menu\" title=\"Show settings menu\" style=\"background-color: rgba(0, 0, 0, 0); box-shadow: none; cursor: pointer; height: 100%; position: relative; transition: background-color 150ms ease 0s; width: 100%;\"><\/p>\n<div class=\"w-vulcan-icon-wrapper\" data-handle=\"settingsButton\" style=\"box-sizing: border-box; height: 100%; position: relative; transform: scale(1.001); transition: transform 200ms ease 0s;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 40 34\" enable-background=\"new 0 0 40 34\" focusable=\"false\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;\"><g><g><path d=\"M28.3,16.4h-1.9c-0.4,0-0.8-0.3-0.9-0.7l-0.4-1.1c-0.2-0.3-0.1-0.8,0.2-1.1l1.3-1.3c0.3-0.3,0.3-0.7,0-1l-0.4-0.4c-0.3-0.3-0.7-0.3-1,0l-1.3,1.3c-0.3,0.3-0.8,0.3-1.1,0.1l-1.1-0.5c-0.4-0.1-0.7-0.5-0.7-0.9V9.1c0-0.4-0.3-0.7-0.7-0.7h-0.6c-0.4,0-0.7,0.3-0.7,0.7v1.7c0,0.4-0.3,0.8-0.7,0.9l-1.2,0.5c-0.3,0.2-0.8,0.1-1.1-0.2l-1.2-1.2c-0.3-0.3-0.7-0.3-1,0l-0.4,0.4c-0.3,0.3-0.3,0.7,0,1l1.2,1.2c0.3,0.3,0.3,0.8,0.1,1.1l-0.5,1.2c-0.1,0.4-0.5,0.7-0.9,0.7h-1.6c-0.4,0-0.7,0.3-0.7,0.7v0.6c0,0.4,0.3,0.7,0.7,0.7h1.6c0.4,0,0.8,0.3,0.9,0.7l0.5,1.2c0.2,0.3,0.1,0.8-0.1,1.1l-1.2,1.2c-0.3,0.3-0.3,0.7,0,1l0.4,0.4c0.3,0.3,0.7,0.3,1,0l1.2-1.2c0.3-0.3,0.8-0.3,1.1-0.2l1.2,0.5c0.4,0.1,0.7,0.5,0.7,0.9v1.7c0,0.4,0.3,0.7,0.7,0.7h0.6c0.4,0,0.7-0.3,0.7-0.7V24c0-0.4,0.3-0.8,0.7-0.9l1.1-0.5c0.3-0.2,0.8-0.1,1.1,0.1l1.3,1.3c0.3,0.3,0.7,0.3,1,0l0.4-0.4c0.3-0.3,0.3-0.7,0-1l-1.3-1.3C25,21,25,20.5,25.1,20.2l0.4-1.1c0.1-0.4,0.5-0.7,0.9-0.7h1.9c0.4,0,0.7-0.3,0.7-0.7v-0.6C29,16.7,28.7,16.4,28.3,16.4z M23.8,17.5c0,2.2-1.8,3.9-3.9,3.9c-2.2,0-3.9-1.8-3.9-3.9s1.7-3.9,3.9-3.9C22.1,13.6,23.8,15.3,23.8,17.5z\"><\/path><\/g><\/g><\/svg><\/div>\n<p><\/button><\/div>\n<\/div>\n<div class=\"w-css-reset\" data-handle=\"fullscreenButton\" style=\"display: inline-block; vertical-align: top;\">\n<div class=\"w-vulcan-button-wrapper w-css-reset\" style=\"display: inline-block; height: 34px; position: relative; vertical-align: top; width: 40px;\"><button tagname=\"button\" class=\"w-vulcan-v2-button w-css-reset w-css-reset-tree w-css-reset-button-important\" aria-label=\"\uc804\uccb4\ud654\uba74\" title=\"\uc804\uccb4\ud654\uba74\" style=\"background-color: rgba(0, 0, 0, 0); box-shadow: none; cursor: pointer; height: 100%; position: relative; transition: background-color 150ms ease 0s; width: 100%;\"><\/p>\n<div class=\"w-vulcan-icon-wrapper\" data-handle=\"fullscreenButton\" style=\"box-sizing: border-box; height: 100%; position: relative; transform: scale(1.001); transition: transform 200ms ease 0s;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 40 34\" enable-background=\"new 0 0 40 34\" focusable=\"false\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;\"><g><g><polyline fill=\"none\" stroke=\"#ffffff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\" points=\"31.4,12.6 31.4,8.7 25.8,8.7\"><\/polyline><polyline fill=\"none\" stroke=\"#ffffff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\" points=\"14.7,8.7 9.1,8.7 9.1,12.6\"><\/polyline><polyline fill=\"none\" stroke=\"#ffffff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\" points=\"25.8,24.8 31.4,24.8 31.4,20.9\"><\/polyline><polyline fill=\"none\" stroke=\"#ffffff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\" points=\"9.1,20.9 9.1,24.8 14.7,24.8\"><\/polyline><\/g><rect x=\"13.7\" 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ul.w-css-reset{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper li.w-css-reset{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper label.w-css-reset{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper button.w-css-reset{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper img.w-css-reset{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper 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ul{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree li{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree label{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree button{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree img{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree a{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree svg{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree p{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree a{border:0;}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree h1{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:2em;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree h2{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:1.5em;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree h3{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:1.17em;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree p{margin:1.4em 0;}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree a{display:inline;}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree span{display:inline;}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree svg{display:inline;}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree ul{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased;list-style-type:none}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree ol{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased;list-style-type:none}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree 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li:after{display:none}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree label{background-attachment:scroll;background-color:transparent;background-image:none;background-position:0 0;background-repeat:no-repeat;background-size:100% 100%;float:none;outline:none}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree button{background-attachment:scroll;background-color:transparent;background-image:none;background-position:0 0;background-repeat:no-repeat;background-size:100% 100%;border:0;border-radius:0;outline:none;position:static}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree img{border:0;display:inline-block;vertical-align:top;border-radius:0;outline:none;position:static}\n#wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-tree  button::-moz-focus-inner{border: 0;}\n      #wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-max-width-none-important{max-width:none!important}\n      #wistia_chrome_99 #wistia_grid_105_wrapper .w-css-reset-button-important{border-radius:0!important;color:#fff!important;}\n    <\/style>\n<\/div>\n<\/div>\n<div id=\"wistia_grid_105_front\"><\/div>\n<div id=\"wistia_grid_105_top_inside\">\n<div id=\"wistia_grid_105_top\" style=\"height: 0px; font-size: 0px; line-height: 0px;\"> <\/div>\n<\/div>\n<div id=\"wistia_grid_105_bottom_inside\">\n<div id=\"wistia_grid_105_bottom\" style=\"height: 0px; font-size: 0px; line-height: 0px;\"> <\/div>\n<\/div>\n<div id=\"wistia_grid_105_left_inside\">\n<div id=\"wistia_grid_105_left\" style=\"height: 0px; font-size: 0px; line-height: 0px;\"> <\/div>\n<\/div>\n<div id=\"wistia_grid_105_right_inside\">\n<div id=\"wistia_grid_105_right\" style=\"height: 0px; font-size: 0px; line-height: 0px;\"> <\/div>\n<\/div>\n<\/div>\n<div id=\"wistia_grid_105_below\" style=\"height: 0px; font-size: 0px; line-height: 0px;\"> <\/div>\n<style id=\"wistia_106_style\" type=\"text\/css\" class=\"wistia_injected_style\">#wistia_grid_105_wrapper{-moz-box-sizing:content-box;-webkit-box-sizing:content-box;box-sizing:content-box;font-family:Arial,sans-serif;font-size:14px;height:100%;position:relative;text-align:left;width:100%;}\n#wistia_grid_105_wrapper *{-moz-box-sizing:content-box;-webkit-box-sizing:content-box;box-sizing:content-box;}\n#wistia_grid_105_above{position:relative;}\n#wistia_grid_105_main{display:block;height:100%;position:relative;}\n#wistia_grid_105_behind{height:100%;left:0;position:absolute;top:0;width:100%;}\n#wistia_grid_105_center{height:100%;overflow:hidden;position:relative;width:100%;}\n#wistia_grid_105_front{display:none;height:100%;left:0;position:absolute;top:0;width:100%;}\n#wistia_grid_105_top_inside{position:absolute;left:0;top:0;width:100%;}\n#wistia_grid_105_top{width:100%;position:absolute;bottom:0;left:0;}\n#wistia_grid_105_bottom_inside{position:absolute;left:0;bottom:0;width:100%;}\n#wistia_grid_105_bottom{width:100%;position:absolute;top:0;left:0;}\n#wistia_grid_105_left_inside{height:100%;position:absolute;left:0;top:0;}\n#wistia_grid_105_left{height:100%;position:absolute;right:0;top:0;}\n#wistia_grid_105_right_inside{height:100%;right:0;position:absolute;top:0;}\n#wistia_grid_105_right{height:100%;left:0;position:absolute;top:0;}\n#wistia_grid_105_below{position:relative;}<\/style>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h4>Step 3: Build adoption reports and dashboards<\/h4>\n<p>Clean reports and scannable dashboards will help you monitor progress and ensure progress keeps on schedule:<\/p>\n<p><script src=\"https:\/\/fast.wistia.com\/embed\/medias\/0w4x4py8xp.jsonp\" async=\"\"><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async=\"\"><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding:60% 0 0 0;position:relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\">\n<div class=\"wistia_video_foam_dummy\" data-source-container-id=\"wistia-0w4x4py8xp-1\" style=\"border: 0px; display: block; height: 0px; margin: 0px; padding: 0px; position: static; visibility: hidden; width: auto;\"><\/div>\n<div class=\"wistia_embed wistia_async_0w4x4py8xp videoFoam=true wistia_embed_initialized\" style=\"height: 529px; position: relative; width: 940px;\" id=\"wistia-0w4x4py8xp-1\">\n<div class=\"wistia_swatch\" style=\"height: 100%; left: 0px; opacity: 1; overflow: hidden; position: absolute; top: 0px; transition: opacity 200ms ease 0s; width: 100%;\"><img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/0w4x4py8xp\/swatch\" style=\"filter:blur(5px);height:100%;object-fit:contain;width:100%;\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\"><\/div>\n<div id=\"wistia_chrome_124\" class=\"w-chrome\" tabindex=\"-1\" style=\"display: inline-block; height: 529px; margin: 0px; padding: 0px; position: relative; vertical-align: top; width: 940px; zoom: 1; outline: none; overflow: hidden; box-sizing: content-box;\">\n<div id=\"wistia_grid_130_wrapper\" style=\"display: block; width: 940px; height: 529px;\">\n<div id=\"wistia_grid_130_above\" style=\"height: 0px; font-size: 0px; line-height: 0px;\"> <\/div>\n<div id=\"wistia_grid_130_main\" style=\"width: 940px; left: 0px; height: 529px; margin-top: 0px;\">\n<div id=\"wistia_grid_130_behind\"><\/div>\n<div id=\"wistia_grid_130_center\" style=\"width: 100%; height: 100%;\">\n<div class=\"w-video-wrapper w-css-reset\" style=\"height: 100%; position: absolute; top: 0px; width: 100%; opacity: 1; background-color: rgb(0, 0, 0);\"><video id=\"wistia_simple_video_215\" crossorigin=\"anonymous\" poster=\"https:\/\/fast.wistia.com\/assets\/images\/blank.gif\" aria-label=\"Video\" defaultplaybackrate=\"1\" src=\"blob:https:\/\/www.veeva.com\/a5b256ee-28ef-42da-b46e-f00e319165bc\" controlslist=\"nodownload\" playsinline=\"\" preload=\"none\" type=\"video\/m3u8\" x-webkit-airplay=\"allow\" style=\"background: transparent; display: block; height: 100%; max-height: none; max-width: none; position: static; visibility: visible; width: 100%; object-fit: fill;\"><\/video><\/div>\n<div class=\"w-ui-container\" style=\"height: 100%; left: 0px; position: absolute; top: 0px; width: 100%; opacity: 1;\">\n<div class=\"w-vulcan-v2 w-css-reset\" id=\"w-vulcan-v2-129\" style=\"box-sizing: border-box; cursor: default; height: 100%; left: 0px; position: absolute; visibility: visible; top: 0px; width: 100%;\">\n<div class=\"w-vulcan--background w-css-reset\" style=\"height: 100%; left: 0px; position: absolute; top: 0px; width: 100%;\">\n<div class=\"w-css-reset\" data-handle=\"statusBar\"><\/div>\n<div class=\"w-css-reset\" data-handle=\"backgroundFocus\"><button aria-label=\"Play Video\" class=\"w-css-reset w-vulcan-v2-button\" tabindex=\"0\" style=\"width: 0px; height: 0px; pointer-events: none;\"><\/button><\/div>\n<div class=\"w-css-reset\" data-handle=\"thumbnail\">\n<div>\n<div class=\"w-css-reset\" style=\"filter: blur(5px); height: 100%; left: 0px; position: absolute; top: 0px; width: 100%; display: block;\"><img decoding=\"async\" class=\"w-css-reset\" srcset=\"\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/0w4x4py8xp\/swatch\" alt=\"Video Thumbnail\" aria-hidden=\"true\" style=\"height: 529px; left: 0px; position: absolute; top: 0px; width: 940px; clip: auto; display: block; border-width: 0px; border-style: solid; border-color: rgb(0, 0, 0); box-sizing: content-box;\"><\/div>\n<div class=\"w-css-reset\" style=\"height: 100%; left: 0px; opacity: 1; position: absolute; top: 0px; width: 100%; display: block; transition: opacity 3s ease 0s;\"><img decoding=\"async\" class=\"w-css-reset\" srcset=\"https:\/\/embedwistia-a.akamaihd.net\/deliveries\/90bd79c4e370c9efa03d0677dbaa521b.webp?image_crop_resized=640x360 320w, https:\/\/embedwistia-a.akamaihd.net\/deliveries\/90bd79c4e370c9efa03d0677dbaa521b.webp?image_crop_resized=640x360 640w, https:\/\/embedwistia-a.akamaihd.net\/deliveries\/90bd79c4e370c9efa03d0677dbaa521b.webp?image_crop_resized=960x540 960w, https:\/\/embedwistia-a.akamaihd.net\/deliveries\/90bd79c4e370c9efa03d0677dbaa521b.webp?image_crop_resized=1280x720 1280w, https:\/\/embedwistia-a.akamaihd.net\/deliveries\/90bd79c4e370c9efa03d0677dbaa521b.webp?image_crop_resized=1280x720 1920w, https:\/\/embedwistia-a.akamaihd.net\/deliveries\/90bd79c4e370c9efa03d0677dbaa521b.webp?image_crop_resized=1280x720 3840w\" src=\"https:\/\/embedwistia-a.akamaihd.net\/deliveries\/90bd79c4e370c9efa03d0677dbaa521b.webp?image_crop_resized=960x540\" alt=\"Video Thumbnail\" style=\"height: 529px; left: 0px; position: absolute; top: 0px; width: 940px; clip: auto; display: block; border-width: 0px; border-style: solid; border-color: rgb(0, 0, 0); box-sizing: content-box;\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"w-vulcan-overlays-table w-css-reset\" style=\"display: table; pointer-events: none; position: absolute; width: 100%;\">\n<div class=\"w-vulcan-overlays--left w-css-reset\" style=\"display: table-cell; vertical-align: top; position: relative; width: 0px;\">\n<div class=\"w-css-reset\" style=\"height: 495px;\"><\/div>\n<\/div>\n<div class=\"w-vulcan-overlays--center w-css-reset\" style=\"display: table-cell; vertical-align: top; position: relative; width: 100%;\">\n<div class=\"w-css-reset\" style=\"height: 495px;\">\n<div class=\"w-css-reset\" data-handle=\"bigPlayButton\" style=\"pointer-events: auto;\">\n<div class=\"w-bpb-wrapper w-css-reset w-css-reset-tree\" style=\"display: block; left: calc(50%); margin-left: -62.5px; margin-top: -40px; position: absolute; top: calc(50%);\"><button class=\"w-big-play-button w-css-reset-button-important w-vulcan-v2-button\" aria-label=\"\uc7ac\uc0dd: Measuring_3_Build Adoption Dashboards\" style=\"cursor: pointer; height: 80px; box-shadow: none; width: 125px;\"><\/p>\n<div style=\"background: rgb(252, 157, 87); display: block; left: 0px; height: 80px; mix-blend-mode: darken; position: absolute; top: 0px; width: 125px;\"><\/div>\n<div style=\"background-color: rgba(252, 157, 87, 0.7); height: 80px; left: 0px; position: absolute; top: 0px; transition: background-color 150ms ease 0s; width: 125px;\"><\/div>\n<p><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 125 80\" enable-background=\"new 0 0 125 80\" focusable=\"false\" 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position: absolute; right: 20.5px; text-align: left; top: 20.5px;\"><svg viewBox=\"0 0 237 237\"><\/p>\n<style>\n      @keyframes VOLUME_SMALL_WAVE_FLASH {\n          0% { opacity: 0; }\n         33% { opacity: 1; }\n         66% { opacity: 1; }\n        100% { opacity: 0; }\n      }<\/p>\n<p>      @keyframes VOLUME_LARGE_WAVE_FLASH {\n          0% { opacity: 0; }\n         33% { opacity: 1; }\n         66% { opacity: 1; }\n        100% { opacity: 0; }\n      }<\/p>\n<p>      .volume__small-wave {\n        animation: VOLUME_SMALL_WAVE_FLASH 2s infinite;\n        opacity: 0;\n      }<\/p>\n<p>      .volume__large-wave {\n        animation: VOLUME_LARGE_WAVE_FLASH 2s infinite .3s;\n        opacity: 0;\n      }\n    <\/style>\n<polygon fill=\"white\" points=\"88 107 65 107 65 131 89 131 112 154 112 84\"><\/polygon><g fill=\"none\" stroke=\"white\" stroke-width=\"10\" stroke-linecap=\"round\"><path class=\"volume__small-wave\" d=\"M 142 86 C 151 107 151 130 142 151\"><\/path><path 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47.25px 47.25px 57.75px;\">\n<div style=\"height: 100%; width: 100%;\">\n<div style=\"display: none; height: 100%; width: 100%;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 11.556 16\" enable-background=\"new 0 0 11.556 16\" focusable=\"false\" class=\"w-css-reset w-css-reset-tree\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;\"><g><rect x=\"0\" y=\"0\" width=\"3.5\" height=\"12\"><\/rect><rect x=\"6.5\" y=\"0\" width=\"3.5\" height=\"12\"><\/rect><\/g><\/svg><\/div>\n<div style=\"display: block; height: 100%; width: 100%;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 11.556 16\" enable-background=\"new 0 0 11.556 16\" focusable=\"false\" class=\"w-css-reset w-css-reset-tree\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;\"><polygon points=\"11.556,7.5 0,15 0,0\"><\/polygon><\/svg><\/div>\n<\/div>\n<\/div>\n<p><\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"w-vulcan-overlays--right w-css-reset\" style=\"display: table-cell; vertical-align: top; position: relative; width: 0px;\">\n<div class=\"w-css-reset\" style=\"height: 495px;\"><\/div>\n<\/div>\n<\/div>\n<div class=\"w-bottom-bar w-css-reset\" style=\"bottom: 0px; border-collapse: collapse; display: table; height: 34px; pointer-events: none; position: absolute; right: 0px; table-layout: auto; width: 100%;\">\n<div class=\"w-bottom-bar-upper w-css-reset\" style=\"display: none; height: auto; pointer-events: auto; position: relative;\">\n<div style=\"height: 100%; left: 0px; position: absolute; top: 0px; width: 100%;\">\n<div style=\"background: rgb(252, 157, 87); display: none; height: 100%; mix-blend-mode: darken; left: 0px; opacity: 1; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<div style=\"background: rgba(252, 157, 87, 0.85); height: 100%; opacity: 1; left: 0px; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 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w-css-reset\" style=\"position: relative;\">\n<div style=\"height: 100%; left: 0px; position: absolute; top: 0px; width: 100%;\">\n<div style=\"background: rgb(252, 157, 87); display: none; height: 100%; mix-blend-mode: darken; left: 0px; opacity: 1; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<div style=\"background: rgba(252, 157, 87, 0.85); height: 100%; opacity: 1; left: 0px; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<\/div>\n<div style=\"display: none;\">\n<div style=\"background: rgb(252, 157, 87); display: none; height: 100%; mix-blend-mode: darken; left: 0px; opacity: 1; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<div style=\"background: rgba(252, 157, 87, 0.85); height: 100%; opacity: 1; left: 0px; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<\/div>\n<div class=\"w-bottom-bar-left w-css-reset\" style=\"display: table-cell; vertical-align: top; position: relative; width: 0px; opacity: 1; transition: opacity 0s ease 0s;\">\n<div class=\"w-bottom-bar-left-inner w-css-reset\" style=\"height: 34px; position: relative; pointer-events: auto; white-space: nowrap;\">\n<div class=\"w-css-reset\" data-handle=\"smallPlayButton\" style=\"display: inline-block; vertical-align: top;\">\n<div class=\"w-vulcan-button-wrapper w-css-reset\" style=\"display: inline-block; height: 34px; position: relative; vertical-align: top; width: 40px;\"><button tagname=\"button\" class=\"w-vulcan-v2-button w-css-reset w-css-reset-tree w-css-reset-button-important\" aria-label=\"\uc7ac\uc0dd\" title=\"\uc7ac\uc0dd\" style=\"background-color: rgba(0, 0, 0, 0); box-shadow: none; cursor: pointer; height: 100%; position: relative; transition: background-color 150ms ease 0s; width: 100%;\"><\/p>\n<div class=\"w-vulcan-icon-wrapper\" data-handle=\"smallPlayButton\" style=\"box-sizing: border-box; height: 100%; position: relative; transform: scale(1.001); transition: transform 200ms ease 0s;\">\n<div style=\"box-sizing: border-box; height: 100%; margin-left: 1px; padding: 10px 0px 9px; position: relative; width: 100%;\">\n<div style=\"height: 100%; width: 100%;\">\n<div style=\"display: none; height: 100%; width: 100%;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 11.556 16\" enable-background=\"new 0 0 11.556 16\" focusable=\"false\" class=\"w-css-reset w-css-reset-tree\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%; vertical-align: top;\"><g><rect x=\"0\" y=\"0\" width=\"3.5\" height=\"12\"><\/rect><rect x=\"6.5\" y=\"0\" width=\"3.5\" height=\"12\"><\/rect><\/g><\/svg><\/div>\n<div style=\"display: block; height: 100%; width: 100%;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 11.556 16\" enable-background=\"new 0 0 11.556 16\" focusable=\"false\" class=\"w-css-reset w-css-reset-tree\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%; vertical-align: top;\"><polygon points=\"11.556,7.5 0,15 0,0\"><\/polygon><\/svg><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"w-bottom-bar-middle w-css-reset\" style=\"display: table-cell; vertical-align: top; position: relative; width: 100%; opacity: 1; transition: opacity 0s ease 0s;\">\n<div class=\"w-bottom-bar-middle-inner w-css-reset\" style=\"height: 34px; position: relative; pointer-events: auto; white-space: nowrap; opacity: 1; transform: translateY(0px); transition: opacity 0ms ease 0s, transform 0ms ease 0s;\">\n<div class=\"w-css-reset\" data-handle=\"lowerPlaybar\" style=\"height: 100%; position: relative;\">\n<div class=\"w-playbar-wrapper w-css-reset w-css-reset-tree\" style=\"display: flex; height: 100%; width: 100%;\">\n<div class=\"w-playbar__time\" style=\"box-sizing: content-box; color: white; font-family: WistiaPlayerInterNumbersSemiBold, Helvetica, sans-serif; font-size: 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class=\"w-bottom-bar-right-inner-anchor w-css-reset\" style=\"height: 34px; position: relative; pointer-events: auto; white-space: nowrap; display: inline-block; right: 0px; top: 0px; vertical-align: top;\">\n<div class=\"w-bottom-bar-right-inner w-css-reset\" style=\"height: 34px; position: relative; pointer-events: auto; white-space: nowrap; display: inline-block; opacity: 1; right: 0px; top: 0px; transform: translateY(0px); transition: opacity 0ms ease 0s, transform 0ms ease 0s;\">\n<div class=\"w-css-reset\" data-handle=\"volumeButton\" style=\"display: inline-block; vertical-align: top;\">\n<div class=\"w-vulcan-button-wrapper w-css-reset\" style=\"display: inline-block; height: 34px; position: relative; vertical-align: top; width: 40px;\"><button tagname=\"button\" class=\"w-vulcan-v2-button w-css-reset w-css-reset-tree w-css-reset-button-important\" aria-label=\"\uc74c\uc18c\uac70\" title=\"\uc74c\uc18c\uac70\" style=\"background-color: rgba(0, 0, 0, 0); box-shadow: none; 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0px; opacity: 1; overflow: hidden; position: absolute; top: 0px; transition: opacity 200ms ease 0s; width: 100%;\"><img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/2jllhyzjgm\/swatch\" style=\"filter:blur(5px);height:100%;object-fit:contain;width:100%;\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\"><\/div>\n<div id=\"wistia_chrome_149\" class=\"w-chrome\" tabindex=\"-1\" style=\"display: inline-block; height: 529px; margin: 0px; padding: 0px; position: relative; vertical-align: top; width: 940px; zoom: 1; outline: none; overflow: hidden; box-sizing: content-box;\">\n<div id=\"wistia_grid_155_wrapper\" style=\"display: block; width: 940px; height: 529px;\">\n<div id=\"wistia_grid_155_above\" style=\"height: 0px; font-size: 0px; line-height: 0px;\"> <\/div>\n<div id=\"wistia_grid_155_main\" style=\"width: 940px; left: 0px; height: 529px; margin-top: 0px;\">\n<div id=\"wistia_grid_155_behind\"><\/div>\n<div id=\"wistia_grid_155_center\" style=\"width: 100%; height: 100%;\">\n<div class=\"w-video-wrapper w-css-reset\" style=\"height: 100%; position: absolute; top: 0px; width: 100%; opacity: 1; background-color: rgb(0, 0, 0);\"><video id=\"wistia_simple_video_235\" crossorigin=\"anonymous\" poster=\"https:\/\/fast.wistia.com\/assets\/images\/blank.gif\" aria-label=\"Video\" defaultplaybackrate=\"1\" src=\"blob:https:\/\/www.veeva.com\/c9e9ec28-deb4-447d-b356-60010b9bdad1\" controlslist=\"nodownload\" playsinline=\"\" preload=\"none\" type=\"video\/m3u8\" x-webkit-airplay=\"allow\" style=\"background: transparent; display: block; height: 100%; max-height: none; max-width: none; position: static; visibility: visible; width: 100%; object-fit: fill;\"><\/video><\/div>\n<div class=\"w-ui-container\" style=\"height: 100%; left: 0px; position: absolute; top: 0px; width: 100%; opacity: 1;\">\n<div class=\"w-vulcan-v2 w-css-reset\" id=\"w-vulcan-v2-154\" style=\"box-sizing: border-box; cursor: default; height: 100%; left: 0px; position: absolute; visibility: visible; top: 0px; width: 100%;\">\n<div class=\"w-vulcan--background w-css-reset\" style=\"height: 100%; left: 0px; position: absolute; top: 0px; width: 100%;\">\n<div class=\"w-css-reset\" data-handle=\"statusBar\"><\/div>\n<div class=\"w-css-reset\" data-handle=\"backgroundFocus\"><button aria-label=\"Play Video\" class=\"w-css-reset w-vulcan-v2-button\" tabindex=\"0\" style=\"width: 0px; height: 0px; pointer-events: none;\"><\/button><\/div>\n<div class=\"w-css-reset\" data-handle=\"thumbnail\">\n<div>\n<div class=\"w-css-reset\" style=\"filter: blur(5px); height: 100%; left: 0px; position: absolute; top: 0px; width: 100%; display: block;\"><img decoding=\"async\" class=\"w-css-reset\" srcset=\"\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/2jllhyzjgm\/swatch\" alt=\"Video Thumbnail\" aria-hidden=\"true\" style=\"height: 529px; left: 0px; position: absolute; top: 0px; width: 940px; clip: auto; display: block; border-width: 0px; border-style: solid; border-color: rgb(0, 0, 0); box-sizing: content-box;\"><\/div>\n<div class=\"w-css-reset\" style=\"height: 100%; left: 0px; opacity: 1; position: absolute; top: 0px; width: 100%; display: block; transition: opacity 3s ease 0s;\"><img decoding=\"async\" class=\"w-css-reset\" srcset=\"https:\/\/embed-fastly.wistia.com\/deliveries\/2fb7356517a4c8e9ba802d29f1895142.webp?image_crop_resized=640x360 320w, https:\/\/embed-fastly.wistia.com\/deliveries\/2fb7356517a4c8e9ba802d29f1895142.webp?image_crop_resized=640x360 640w, https:\/\/embed-fastly.wistia.com\/deliveries\/2fb7356517a4c8e9ba802d29f1895142.webp?image_crop_resized=960x540 960w, https:\/\/embed-fastly.wistia.com\/deliveries\/2fb7356517a4c8e9ba802d29f1895142.webp?image_crop_resized=1280x720 1280w, https:\/\/embed-fastly.wistia.com\/deliveries\/2fb7356517a4c8e9ba802d29f1895142.webp?image_crop_resized=1280x720 1920w, https:\/\/embed-fastly.wistia.com\/deliveries\/2fb7356517a4c8e9ba802d29f1895142.webp?image_crop_resized=1280x720 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style=\"pointer-events: auto;\">\n<div class=\"w-bpb-wrapper w-css-reset w-css-reset-tree\" style=\"display: block; left: calc(50%); margin-left: -62.5px; margin-top: -40px; position: absolute; top: calc(50%);\"><button class=\"w-big-play-button w-css-reset-button-important w-vulcan-v2-button\" aria-label=\"\uc7ac\uc0dd: Measuring_4_Action Plan\" style=\"cursor: pointer; height: 80px; box-shadow: none; width: 125px;\"><\/p>\n<div style=\"background: rgb(252, 157, 87); display: block; left: 0px; height: 80px; mix-blend-mode: darken; position: absolute; top: 0px; width: 125px;\"><\/div>\n<div style=\"background-color: rgba(252, 157, 87, 0.7); height: 80px; left: 0px; position: absolute; top: 0px; transition: background-color 150ms ease 0s; width: 125px;\"><\/div>\n<p><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 125 80\" enable-background=\"new 0 0 125 80\" focusable=\"false\" alt=\"\" style=\"fill: rgb(255, 255, 255); height: 80px; left: 0px; stroke-width: 0px; top: 0px; width: 100%; position: 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@keyframes VOLUME_SMALL_WAVE_FLASH {\n          0% { opacity: 0; }\n         33% { opacity: 1; }\n         66% { opacity: 1; }\n        100% { opacity: 0; }\n      }<\/p>\n<p>      @keyframes VOLUME_LARGE_WAVE_FLASH {\n          0% { opacity: 0; }\n         33% { opacity: 1; }\n         66% { opacity: 1; }\n        100% { opacity: 0; }\n      }<\/p>\n<p>      .volume__small-wave {\n        animation: VOLUME_SMALL_WAVE_FLASH 2s infinite;\n        opacity: 0;\n      }<\/p>\n<p>      .volume__large-wave {\n        animation: VOLUME_LARGE_WAVE_FLASH 2s infinite .3s;\n        opacity: 0;\n      }\n    <\/style>\n<polygon fill=\"white\" points=\"88 107 65 107 65 131 89 131 112 154 112 84\"><\/polygon><g fill=\"none\" stroke=\"white\" stroke-width=\"10\" stroke-linecap=\"round\"><path class=\"volume__small-wave\" d=\"M 142 86 C 151 107 151 130 142 151\"><\/path><path class=\"volume__large-wave\" d=\"M 165 74 C 178 97 178 140 165 163\"><\/path><\/g><\/svg><\/button><\/div>\n<\/div>\n<div class=\"w-css-reset\" data-handle=\"playPauseNotifier\" style=\"pointer-events: auto;\"><\/div>\n<div class=\"w-css-reset\" data-handle=\"playPauseLoading\" style=\"pointer-events: auto;\">\n<div style=\"height: 100%; left: 0px; pointer-events: none; position: absolute; top: 0px; width: 100%;\"><button aria-label=\"\uc7ac\uc0dd\" class=\"w-vulcan-v2-button\" style=\"background: rgba(0, 0, 0, 0.6); border: 0px; border-radius: 50%; cursor: pointer; display: none; height: 140px; left: 50%; margin: 0px; padding: 0px; pointer-events: auto; position: absolute; opacity: 0; outline: none; top: 50%; transform: translate(-50%, -50%) scale(0.8); transition: opacity 200ms ease 0s, transform 600ms ease 0s; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); width: 140px;\"><\/p>\n<div aria-live=\"polite\"><\/div>\n<div style=\"box-sizing: border-box; height: 100%; padding: 47.25px 47.25px 47.25px 57.75px;\">\n<div style=\"height: 100%; width: 100%;\">\n<div style=\"display: none; height: 100%; width: 100%;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 11.556 16\" enable-background=\"new 0 0 11.556 16\" focusable=\"false\" class=\"w-css-reset w-css-reset-tree\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;\"><g><rect x=\"0\" y=\"0\" width=\"3.5\" height=\"12\"><\/rect><rect x=\"6.5\" y=\"0\" width=\"3.5\" height=\"12\"><\/rect><\/g><\/svg><\/div>\n<div style=\"display: block; height: 100%; width: 100%;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 11.556 16\" enable-background=\"new 0 0 11.556 16\" focusable=\"false\" class=\"w-css-reset w-css-reset-tree\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;\"><polygon points=\"11.556,7.5 0,15 0,0\"><\/polygon><\/svg><\/div>\n<\/div>\n<\/div>\n<p><\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"w-vulcan-overlays--right w-css-reset\" style=\"display: table-cell; vertical-align: top; position: relative; width: 0px;\">\n<div class=\"w-css-reset\" style=\"height: 495px;\"><\/div>\n<\/div>\n<\/div>\n<div class=\"w-bottom-bar w-css-reset\" style=\"bottom: 0px; border-collapse: collapse; display: table; height: 34px; pointer-events: none; position: absolute; right: 0px; table-layout: auto; width: 100%;\">\n<div class=\"w-bottom-bar-upper w-css-reset\" style=\"display: none; height: auto; pointer-events: auto; position: relative;\">\n<div style=\"height: 100%; left: 0px; position: absolute; top: 0px; width: 100%;\">\n<div style=\"background: rgb(252, 157, 87); display: none; height: 100%; mix-blend-mode: darken; left: 0px; opacity: 1; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<div style=\"background: rgba(252, 157, 87, 0.85); height: 100%; opacity: 1; left: 0px; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<\/div>\n<div style=\"height: 100%; opacity: 1; position: relative; transition: opacity 0s ease 0s;\">\n<div class=\"w-css-reset\" data-handle=\"upperPlaybar\" style=\"height: 100%; position: relative;\">\n<div class=\"w-playbar-wrapper w-css-reset w-css-reset-tree\" style=\"display: flex; height: 100%; width: 940px;\">\n<div aria-label=\"Playbar\" aria-orientation=\"horizontal\" aria-valuemax=\"84.88\" aria-valuemin=\"0\" aria-valuenow=\"0\" aria-valuetext=\"0:00\" role=\"slider\" tabindex=\"0\" style=\"cursor: pointer; flex: 1 1 0%; height: 16px; outline: none; margin-left: 10px; margin-right: 10px; position: relative;\"><canvas height=\"16\" width=\"932\" style=\"height: 16px; left: -10px; position: absolute; top: 0px; width: 932.481px;\"><\/canvas><\/p>\n<div style=\"border-radius: 50%; height: 11.2px; left: -5.6px; opacity: 0; position: absolute; top: 2.4px; width: 11.2px;\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"w-bottom-bar-lower w-css-reset\" style=\"position: relative;\">\n<div style=\"height: 100%; left: 0px; position: absolute; top: 0px; width: 100%;\">\n<div style=\"background: rgb(252, 157, 87); display: none; height: 100%; mix-blend-mode: darken; left: 0px; opacity: 1; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<div style=\"background: rgba(252, 157, 87, 0.85); height: 100%; opacity: 1; left: 0px; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<\/div>\n<div style=\"display: none;\">\n<div style=\"background: rgb(252, 157, 87); display: none; height: 100%; mix-blend-mode: darken; left: 0px; opacity: 1; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<div style=\"background: rgba(252, 157, 87, 0.85); height: 100%; opacity: 1; left: 0px; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;\"><\/div>\n<\/div>\n<div class=\"w-bottom-bar-left w-css-reset\" style=\"display: table-cell; vertical-align: top; position: relative; width: 0px; opacity: 1; transition: opacity 0s ease 0s;\">\n<div class=\"w-bottom-bar-left-inner w-css-reset\" style=\"height: 34px; position: relative; pointer-events: auto; white-space: nowrap;\">\n<div class=\"w-css-reset\" data-handle=\"smallPlayButton\" style=\"display: inline-block; vertical-align: top;\">\n<div class=\"w-vulcan-button-wrapper w-css-reset\" style=\"display: inline-block; height: 34px; position: relative; vertical-align: top; width: 40px;\"><button tagname=\"button\" class=\"w-vulcan-v2-button w-css-reset w-css-reset-tree w-css-reset-button-important\" aria-label=\"\uc7ac\uc0dd\" title=\"\uc7ac\uc0dd\" style=\"background-color: rgba(0, 0, 0, 0); box-shadow: none; cursor: pointer; height: 100%; position: relative; transition: background-color 150ms ease 0s; width: 100%;\"><\/p>\n<div class=\"w-vulcan-icon-wrapper\" data-handle=\"smallPlayButton\" style=\"box-sizing: border-box; height: 100%; position: relative; transform: scale(1.001); transition: transform 200ms ease 0s;\">\n<div style=\"box-sizing: border-box; height: 100%; margin-left: 1px; padding: 10px 0px 9px; position: relative; width: 100%;\">\n<div style=\"height: 100%; width: 100%;\">\n<div style=\"display: none; height: 100%; width: 100%;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 11.556 16\" enable-background=\"new 0 0 11.556 16\" focusable=\"false\" class=\"w-css-reset w-css-reset-tree\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%; vertical-align: top;\"><g><rect x=\"0\" y=\"0\" width=\"3.5\" height=\"12\"><\/rect><rect x=\"6.5\" y=\"0\" width=\"3.5\" height=\"12\"><\/rect><\/g><\/svg><\/div>\n<div style=\"display: block; height: 100%; width: 100%;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 11.556 16\" enable-background=\"new 0 0 11.556 16\" focusable=\"false\" class=\"w-css-reset w-css-reset-tree\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%; vertical-align: top;\"><polygon points=\"11.556,7.5 0,15 0,0\"><\/polygon><\/svg><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"w-bottom-bar-middle w-css-reset\" style=\"display: table-cell; vertical-align: top; position: relative; width: 100%; opacity: 1; transition: opacity 0s ease 0s;\">\n<div class=\"w-bottom-bar-middle-inner w-css-reset\" style=\"height: 34px; position: relative; pointer-events: auto; white-space: nowrap; opacity: 1; transform: translateY(0px); transition: opacity 0ms ease 0s, transform 0ms ease 0s;\">\n<div class=\"w-css-reset\" data-handle=\"lowerPlaybar\" style=\"height: 100%; position: relative;\">\n<div class=\"w-playbar-wrapper w-css-reset w-css-reset-tree\" style=\"display: flex; height: 100%; width: 100%;\">\n<div class=\"w-playbar__time\" style=\"box-sizing: content-box; color: white; font-family: WistiaPlayerInterNumbersSemiBold, Helvetica, sans-serif; font-size: 13px; letter-spacing: 0.5px; line-height: 34px; padding-left: 5px; pointer-events: none; position: relative; text-align: center; width: 28px;\">1:25<\/div>\n<div aria-label=\"Playbar\" aria-orientation=\"horizontal\" aria-valuemax=\"84.88\" aria-valuemin=\"0\" aria-valuenow=\"0\" aria-valuetext=\"0:00\" role=\"slider\" tabindex=\"0\" style=\"cursor: pointer; flex: 1 1 0%; height: 34px; outline: none; margin-left: 15px; margin-right: 10px; position: relative;\"><canvas height=\"34\" width=\"747\" style=\"height: 34px; left: -15px; position: absolute; top: 0px; width: 747px;\"><\/canvas><\/p>\n<div style=\"border-radius: 50%; height: 11.2px; left: -5.6px; opacity: 0; position: absolute; top: 11.4px; width: 11.2px;\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"w-bottom-bar-right w-css-reset\" style=\"display: table-cell; vertical-align: top; position: relative; width: 0px; opacity: 1; transition: opacity 0s ease 0s; white-space: nowrap;\">\n<div class=\"w-bottom-bar-right-inner-anchor w-css-reset\" style=\"height: 34px; position: relative; pointer-events: auto; white-space: nowrap; display: inline-block; right: 0px; top: 0px; vertical-align: top;\">\n<div class=\"w-bottom-bar-right-inner w-css-reset\" style=\"height: 34px; position: relative; pointer-events: auto; white-space: nowrap; display: inline-block; opacity: 1; right: 0px; top: 0px; transform: translateY(0px); transition: opacity 0ms ease 0s, transform 0ms ease 0s;\">\n<div class=\"w-css-reset\" data-handle=\"volumeButton\" style=\"display: inline-block; vertical-align: top;\">\n<div class=\"w-vulcan-button-wrapper w-css-reset\" style=\"display: inline-block; height: 34px; position: relative; vertical-align: top; width: 40px;\"><button tagname=\"button\" class=\"w-vulcan-v2-button w-css-reset w-css-reset-tree w-css-reset-button-important\" aria-label=\"\uc74c\uc18c\uac70\" title=\"\uc74c\uc18c\uac70\" style=\"background-color: rgba(0, 0, 0, 0); box-shadow: none; cursor: pointer; height: 100%; position: relative; transition: background-color 150ms ease 0s; width: 100%;\"><\/p>\n<div class=\"w-vulcan-icon-wrapper\" data-handle=\"volumeButton\" style=\"box-sizing: border-box; height: 100%; position: relative; transform: scale(1.001); transition: transform 200ms ease 0s;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 40 34\" enable-background=\"new 0 0 40 34\" focusable=\"false\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;\"><g style=\"transform: translateX(1.25px); transition: transform 100ms ease 0s;\"><g><path d=\"M13.8,14.2c-0.5,0.5-1.4,0.8-2,0.8h-1.6C9.5,15,9,15.5,9,16.2v1.6c0,0.7,0.5,1.2,1.2,1.2h1.6c0.7,0,1.6,0.4,2,0.8l2.3,2.3c0.5,0.5,0.8,0.3,0.8-0.4v-9.6c0-0.7-0.4-0.8-0.8-0.4L13.8,14.2z\"><\/path><\/g><g><path fill=\"none\" stroke=\"#ffffff\" stroke-line-cap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"2\" d=\"M22,11.7c0,0,1.1,2.5,1.1,5s-1.1,5-1.1,5\" style=\"opacity: 1; transition: opacity 100ms ease 0s;\"><\/path><path fill=\"none\" stroke=\"#ffffff\" stroke-line-cap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"2\" d=\"M25.8,9.2c0,0,1.7,3.8,1.7,7.5c0,3.7-1.7,7.5-1.7,7.5\" style=\"opacity: 1; transition: opacity 100ms ease 0s;\"><\/path><\/g><g style=\"opacity: 0; transition: opacity 100ms ease 0s;\"><line fill=\"none\" stroke=\"#ffffff\" stroke-line-cap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"1.8102\" x1=\"19.2\" y1=\"15\" x2=\"23.2\" y2=\"19\"><\/line><line fill=\"none\" stroke=\"#ffffff\" stroke-line-cap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"1.8102\" x1=\"19.2\" y1=\"19\" x2=\"23.2\" y2=\"15\"><\/line><\/g><\/g><\/svg><\/div>\n<p><\/button><\/div>\n<\/div>\n<div class=\"w-css-reset\" data-handle=\"settingsButton\" style=\"display: inline-block; vertical-align: top;\">\n<div class=\"w-vulcan-button-wrapper w-css-reset\" style=\"display: inline-block; height: 34px; position: relative; vertical-align: top; width: 40px;\"><button tagname=\"button\" class=\"w-vulcan-v2-button w-css-reset w-css-reset-tree w-css-reset-button-important\" aria-expanded=\"false\" aria-label=\"Show settings menu\" title=\"Show settings menu\" style=\"background-color: rgba(0, 0, 0, 0); box-shadow: none; cursor: pointer; height: 100%; position: relative; transition: background-color 150ms ease 0s; width: 100%;\"><\/p>\n<div class=\"w-vulcan-icon-wrapper\" data-handle=\"settingsButton\" style=\"box-sizing: border-box; height: 100%; position: relative; transform: scale(1.001); transition: transform 200ms ease 0s;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 40 34\" enable-background=\"new 0 0 40 34\" focusable=\"false\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;\"><g><g><path d=\"M28.3,16.4h-1.9c-0.4,0-0.8-0.3-0.9-0.7l-0.4-1.1c-0.2-0.3-0.1-0.8,0.2-1.1l1.3-1.3c0.3-0.3,0.3-0.7,0-1l-0.4-0.4c-0.3-0.3-0.7-0.3-1,0l-1.3,1.3c-0.3,0.3-0.8,0.3-1.1,0.1l-1.1-0.5c-0.4-0.1-0.7-0.5-0.7-0.9V9.1c0-0.4-0.3-0.7-0.7-0.7h-0.6c-0.4,0-0.7,0.3-0.7,0.7v1.7c0,0.4-0.3,0.8-0.7,0.9l-1.2,0.5c-0.3,0.2-0.8,0.1-1.1-0.2l-1.2-1.2c-0.3-0.3-0.7-0.3-1,0l-0.4,0.4c-0.3,0.3-0.3,0.7,0,1l1.2,1.2c0.3,0.3,0.3,0.8,0.1,1.1l-0.5,1.2c-0.1,0.4-0.5,0.7-0.9,0.7h-1.6c-0.4,0-0.7,0.3-0.7,0.7v0.6c0,0.4,0.3,0.7,0.7,0.7h1.6c0.4,0,0.8,0.3,0.9,0.7l0.5,1.2c0.2,0.3,0.1,0.8-0.1,1.1l-1.2,1.2c-0.3,0.3-0.3,0.7,0,1l0.4,0.4c0.3,0.3,0.7,0.3,1,0l1.2-1.2c0.3-0.3,0.8-0.3,1.1-0.2l1.2,0.5c0.4,0.1,0.7,0.5,0.7,0.9v1.7c0,0.4,0.3,0.7,0.7,0.7h0.6c0.4,0,0.7-0.3,0.7-0.7V24c0-0.4,0.3-0.8,0.7-0.9l1.1-0.5c0.3-0.2,0.8-0.1,1.1,0.1l1.3,1.3c0.3,0.3,0.7,0.3,1,0l0.4-0.4c0.3-0.3,0.3-0.7,0-1l-1.3-1.3C25,21,25,20.5,25.1,20.2l0.4-1.1c0.1-0.4,0.5-0.7,0.9-0.7h1.9c0.4,0,0.7-0.3,0.7-0.7v-0.6C29,16.7,28.7,16.4,28.3,16.4z M23.8,17.5c0,2.2-1.8,3.9-3.9,3.9c-2.2,0-3.9-1.8-3.9-3.9s1.7-3.9,3.9-3.9C22.1,13.6,23.8,15.3,23.8,17.5z\"><\/path><\/g><\/g><\/svg><\/div>\n<p><\/button><\/div>\n<\/div>\n<div class=\"w-css-reset\" data-handle=\"fullscreenButton\" style=\"display: inline-block; vertical-align: top;\">\n<div class=\"w-vulcan-button-wrapper w-css-reset\" style=\"display: inline-block; height: 34px; position: relative; vertical-align: top; width: 40px;\"><button tagname=\"button\" class=\"w-vulcan-v2-button w-css-reset w-css-reset-tree w-css-reset-button-important\" aria-label=\"\uc804\uccb4\ud654\uba74\" title=\"\uc804\uccb4\ud654\uba74\" style=\"background-color: rgba(0, 0, 0, 0); box-shadow: none; cursor: pointer; height: 100%; position: relative; transition: background-color 150ms ease 0s; width: 100%;\"><\/p>\n<div class=\"w-vulcan-icon-wrapper\" data-handle=\"fullscreenButton\" style=\"box-sizing: border-box; height: 100%; position: relative; transform: scale(1.001); transition: transform 200ms ease 0s;\"><svg x=\"0px\" y=\"0px\" viewBox=\"0 0 40 34\" enable-background=\"new 0 0 40 34\" focusable=\"false\" style=\"fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;\"><g><g><polyline fill=\"none\" stroke=\"#ffffff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\" points=\"31.4,12.6 31.4,8.7 25.8,8.7\"><\/polyline><polyline fill=\"none\" stroke=\"#ffffff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\" points=\"14.7,8.7 9.1,8.7 9.1,12.6\"><\/polyline><polyline fill=\"none\" stroke=\"#ffffff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\" points=\"25.8,24.8 31.4,24.8 31.4,20.9\"><\/polyline><polyline fill=\"none\" stroke=\"#ffffff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\" points=\"9.1,20.9 9.1,24.8 14.7,24.8\"><\/polyline><\/g><rect x=\"13.7\" 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left: 0px; pointer-events: none; position: absolute; right: 0px; width: 100%;\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<style id=\"wistia_161_style\" type=\"text\/css\" class=\"wistia_injected_style\">\n      #wistia_chrome_149 #wistia_grid_155_wrapper .w-css-reset{font-size:14px;}\n#wistia_chrome_149 #wistia_grid_155_wrapper div.w-css-reset{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_149 #wistia_grid_155_wrapper 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ul.w-css-reset{box-sizing:inherit;box-shadow:none;color:inherit;display:block;float:none;font:inherit;font-family:inherit;font-style:normal;font-weight:normal;font-size:inherit;letter-spacing:0;line-height:inherit;margin:0;max-height:none;max-width:none;min-height:0;min-width:0;padding:0;position:static;text-decoration:none;text-transform:none;text-shadow:none;transition:none;word-wrap:normal;-webkit-tap-highlight-color:rgba(0,0,0,0);-webkit-user-select:none;-webkit-font-smoothing:antialiased}\n#wistia_chrome_149 #wistia_grid_155_wrapper 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href=\"http:\/\/www.veeva.com\/blog\/how-to-accelerate-veeva-vault-and-veeva-crm-end-user-adoption\/\">Take me to part 3: How To Accelerate End-User Adoption.<\/a><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This is part two of a three-post series about Veeva program health. 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