Embedded AI in Veeva CRM to drive next-best action suggestions.
Get predictive insights and recommendations directly in your team’s daily workflow.
Greater Speed and Agility
Build and scale your AI program to accelerate intelligent engagement.
Optimized HCP Experiences
Drive personalized experiences with insights based on each HCP’s individual customer journey.
Customer Journeys Reflect Brand Strategy
Use Veeva CRM Journeys to align brand strategy with execution.
- Define your strategy based on brand-specific segmentation and targeting
- Journeys allow for brand, field, and region-specific data science initiatives
- Easily update brand journeys to refine insights
Next Best Action Suggestions for Reps
Get actionable suggestions right in your field team's hands.
- Embedded AI next-best actions directly within Veeva CRM
- Include field feedback for continuous learning over time
- Generate intelligent suggestions across channels
Control Your AI With an Open and Easy User Interface
Enable and modify any Veeva Andi inputs to deploy changes quickly.
- Easily enable brand-specific configurations
- Control and own your AI directly
- Tailor Veeva Andi to address changing business requirements
Inform individual customer insights.
- Derive HCP traits based on historical and predicted behavior
- Suggest actions tailored to HCP’s profile and traits
- Deliver suggestions that focus on high-impact opportunities
Unify data sources to drive real-time engagement.
- Derive better insights, including formulary wins, patient events, HCP activity, and more
- Deploy rapidly using pre-built data schemas
- Identify insights to help reps bring unique value to HCPs