As a leading global medtech innovator, GE HealthCare wanted to consolidate 10+ disconnected sources of information into a single, connected system to accelerate operations and strengthen compliance. With over 19 years of regulatory operations experience, James Hendry, head of global regulatory operations at GE HealthCare, understood that his company needed a cloud-based regulatory information management (RIM) solution to achieve these goals. After implementing the Veeva RIM Platform, James identified seven unique ways to assess performance.
- Streamlined cross-functional activities – With Veeva RIM, GE HealthCare was able to automate task handoffs, significantly reducing the number of emails and spreadsheets across endless share folder locations. This also gave them a single source of truth with better visibility and greater confidence in data quality.
- Time saved – By creating and updating records in bulk for multiple country registration activities, GE HealthCare saved valuable time and resources. Previously, creating 130 country records for a single activity took several hours, but now it only takes minutes in Veeva RIM
- Enhanced collaboration – Hendry shared that moving away from manual tasks and multiple source locations helped eliminate misinformation and collaboration errors. By leveraging automated tasks and a single system for content storage, teams at GE HealthCare can be confident knowing they are always collaborating on current data.
- Faster data access – Stakeholders used to have to create forms manually and email them to the data entry team to be entered into the system, causing delays and potential errors. Now, they can enter data independently, avoid duplication, and have immediate access.
- Instant reporting – Historically, it took hours to report on thousands of products across 130+ countries. With Veeva RIM, GE HealthCare can instantly generate a single report that shows all approvals and renewals, saving approximately 200 hours of work per year.
- Reallocated resources – By leveraging a modern RIM solution, GE HealthCare empowered their valuable regulatory resources, who were previously bogged down with manual administrative tasks, to focus on core competencies, bringing strategic value to the business and product development.
- Better decision-making with clear KPIs – GE HealthCare can now identify bottlenecks with a full 360 degree view into processes that they previously knew were inefficient, but didn’t know the severity or where to target. Veeva RIM allows management to quickly pivot strategies focused directly on the largest impact.
Want to dive even deeper into GE HealthCare’s findings to further help your own organization? Listen to the full session now while access is still available.