Veeva Vault CRM for Medical

Drive High-Impact
Scientific Exchange

Develop strategic relationships and engage
with key stakeholders across channels.

Announced 2022 Status Mature Customers 11-50
Vault CRM for Medical
Overview

Precise, personalized engagement

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Vault CRM is an enterprise customer relationship management application for pharmaceutical and biotech companies. It supports field medical teams, including medical science liaisons.

For the medical function, Vault CRM enables key capabilities for field teams, including stakeholder profiling, planning, content sharing, and capturing and analyzing medical insights.

Accessible online via a browser and desktop application or with full offline support on the iPad, iPhone, and Android.

Why Veeva Vault CRM

Better scientific engagement, more efficient teams

Improve scientific exchange

Create meaningful interactions by planning, executing, and tracking engagement across channels.

Streamline content dissemination

Easily communicate scientific and medical information to drive high-value interactions.

Gather actionable medical insights

Share new information and perspectives from key stakeholders to inform product strategy.

Collaborate compliantly

Plan and align with commercial and clinical counterparts to ensure cohesive engagement.

"Valuable medical engagement means putting the customer at the center of everything and delivering on their preferences."

Pascal Vande Gucht, Medical Affairs Transformation Lead
UCB

"An integrated CRM is essential to fostering a two-way dialogue and capturing valuable real-time insights."

Nick Warwick, Chief Medical Officer
Advanz Pharma

“Our CRM helps our field medical teams build out their engagement plans, find the right content, and reduces administrative work.”

Leona Blustein, Senior Director, Head of US Medical Science Liaisons Team
Idorsia Pharmaceuticals
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