Consultant, China R&D Services
- Be a part of the future of cloud at one of the fastest growing and profitable companies in enterprise software. Veeva is experiencing rapid growth and strong demand as the cloud software market is evolving toward industry-specific, cloud solutions.
- Veeva topped the Fortune Future 50 list of U.S. companies poised for breakout growth and was listed as one of the fastest growing companies among Forbes Fast Tech 25.
- We build innovative SaaS solutions that span CRM, content management, and data for the life sciences industry. Our more than 675 customers ranging from emerging biotechs to the largest global pharmaceutical companies including Bayer, Lilly, Merck, and Novartis.
- We are driven by our core values: do the right thing, employee success, customer success, and speed. We are innovators, collaborators, and thought leaders out to create and bring to market solutions that help our customers improve and extend human life.
Company Information
- Tired of working with old technology? Looking for an opportunity to change how quality, data and content are managed? Veeva’s Vault Quality suite is the industry’s first and only cloud platform that combines QMS, QualityDocs and Training to unify quality management, and deliver real-time visibility.
- Veeva China is looking for Consultants who have deep quality expertise and a passion for helping customers transform the way they manage their quality documents and process with our Quality suite of applications solutions(Vault QualityDocs, Vault QMS, Vault Training, etc.).
Job Summary
- Understanding our customers’ challenges and requirements needs, translating requirements into solution design, and defining strategies for deploying our cloud-based solution for managing clinical information and content.
- Leading and mentoring talented project team members implementing and configuring the designed solution.
- Becoming a customer advocate, working closely with other Veeva teams (Product, Pre-sales, Strategy) to ensure customer success today and in the future.
Opportunities are available in Shanghai, Beijing and Dalian for this role.
- Lead life sciences customers in the rapid configuration and implementation of applications to support Document management and Quality Management needs in the form of the Vault Quality suite (Vault QualityDocs, Vault QMS, Vault Training)
- Define strategies and implementation programs for deploying the Vault Quality suite
- Project management including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
- Represent R&D Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
- Ensure customer success from beginning to end of the engagement life cycle
Responsibilities
- Strong desire to learn new things!
- At least Bachelor’s degree in Life Science, Computer Science, or related degree
- 4+ years of experience working with or for life sciences companies, with regulatory software solutions in regulatory operations, as a consultant, business or IT representative
- Excellent communication skills – written, verbal and formal presentation
- Abilities and willingness to “roll up your sleeves” to design and deliver a project
- Ability to work independently in a fast-moving environment
- Ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction
- Fluent English language proficiency
Requirements
- Direct experience with regulatory information management systems, quality information management or content management systems, such as Veeva Vault, TrackWise, OpenText, Documentum, SharePoint, Parexel, DXC, Medidata, Oracle, Bioclinica, Salesforce, Workday, SAP, etc.
- Customer service or consulting experience
- Prior experience with CTMS, eTMF and eCTD software solutions
- Prior knowledge of Clinical Trial process
- Prior knowledge in ICH guidelines, Regulatory Documentation & Regulatory Submission with experience in eCTD Submission or Publishing
- SaaS/Cloud experience