Senior Product Manager(Vault/Clinical/Quality)
Shanghai, Beijing, or Dalian
Company Information
- Veeva builds cloud software that helps our customers save, extend and improve millions of lives every year. Our Clinical and Quality products, built on the Veeva Vault platform, are changing the way clinical research and quality processes and content are performed across the globe. We topped the Fortune Future 50 list of U.S. companies poised for breakout growth and were listed as one of the fastest growing companies among Forbes Fast Tech 25.
- We are driven by our core values: do the right thing, employee success, customer success, and speed. We are innovators, collaborators, and thought leaders out to create and bring to market solutions that help our customers improve and extend human life.
- We are aggressively growing our Vault Product Management team in Asia and we want you to be part of that team!
Job Summary
- Product – serving as the subject matter expert for Clinical and Quality products. This includes identifying new product capabilities, configuration of existing features, as well as the ability to present product roadmaps to internal and external stakeholders
- Customer Success – working as a customer advocate and ensuring success with our products
- Pre-Sales and Post-Sales Support – participating in pre-sales activities such as RFPs and CRPs and assisting services for key projects
Responsibilities
- Define and prioritize product vision & roadmap
- Collecting and synthesizing regional input from customers, partners, executives, sales, and services to internal product teams
- Evangelize products and become the subject matter expert for internal audiences, external customers, and market facing communications
- Educate services and sales consultants on the product(s) through written materials, demonstrations, and articulation of best practices
- Collaborate with other internal stakeholders (e.g. application development, operations, etc. – including those at company headquarters) to manage resources, timelines, and conflicts
- Be a role model for the company culture
Requirements
- 5+ years in software product management, Life Sciences software consulting or comparable role
- Working knowledge of clinical research / quality processes and procedures
- Experience in researching and understanding client and market requirements to develop short- and long-term product roadmaps and plans
- Ability to work collaboratively with colleagues and staff to create a results-driven, team-oriented environment
- Ability to plan and manage at both strategic and operational levels
- Excellent communication skills in both Mandarin / English; written, verbal and formal presentation
- A strong sense of professional ethics
- Based in China
- Willingness to travel approximately 1 week per month to customer sites and 1 week per quarter to Veeva HQ in Pleasanton, CA
- Experience interacting with customers, development, and services teams, both local and remote.
Nice to Have
- Proficiency in Korean or Japanese
- Experience with enterprise software
- Knowledge of software validation processes and requirements
