Veeva Vault CRM Approved Email

Personalize HCP Communication with Compliant Email


Personalize HCP Communication with Compliant Email

Announced 2013
Status Very Mature
Customers 100+

Approved Email is an application within Vault CRM that allows users to send compliant emails to HCPs in a unified experience. Users can quickly assemble an email selecting approved templates, content fragments (links in the email), and optional personalization (such as a personal greeting).

Emails can be scheduled and sent on behalf of field users by the home office or suggested by next best action engines.

Email activity (such as sends, opens, and click-throughs) is automatically captured and recorded in Vault CRM, providing insight about content and engagement effectiveness.

30%

more HCP interaction with Approved Email

40%

open rate with Approved Email

3x

higher open rates than industry average

Customer Success

Medtechs redefine engagement with Veeva Commercial

Alcon Baxter BD Carl Zeiss Coloplast Dex-Com Embecta Exact-Sciences Edwards
Alcon Baxter BD Carl Zeiss Coloplast Dex-Com Embecta Exact-Sciences Edwards
Fresenius Grail Illumina Intuitive Medtronic STARR Terumo Stryker Philiips Zimmer