Communicate medical affairs information faster and more efficiently with a single, centralized case and response management system. From creation and approval through delivery and fulfillment, Vault MedComms is a modern cloud-based solution for global medical information management.
Rapidly respond to your customer’s medical inquiries in their preferred channel with real-time access to your latest approved medical content.
Single solution supporting the end-to-end medical inquiry process with centralized medical content and a global repository.
A cloud solution that evolves with your business needs.
A user-friendly global repository that simplifies collaboration and version control when managing all types of medical affairs content.
Intake inquiries from multiple channels, manage case details, assign or escalate cases, and manage priorities in line with SOPs.
Includes a complete content repository that manages content across multiple channels—such as a medical communications contact center—for rapid, controlled content distribution and expiration.
Assemble, publish, and manage response packages with automatic cover level personalization. Maintain traceability to source templates for full audit trail back to original documents.
Easily create local medical content derived from global assets while maintaining traceability back to the original source. Tailor documents to meet local language, customs, and regulations with region-specific approval processes.
Seamless integration between Vault and Microsoft Office Online provides real-time collaborative authoring and does so in a compliant way.
Vault MedComms combines global medical affairs content management and medical inquiry management in a single solution for more efficient scientific communications.
Response documents are shared by a secure link that controls access and expiration to ensure content is always current and approved.
Vault MedComms combines global medical affairs content management and medical inquiry management in a single solution for more efficient scientific communications.
Open Vault API lets you easily integrate with complementary solutions like quality and regulatory. In addition, the Vault API allows users of external systems to interact with content and data.
Unified Cloud-Based Solution for Medical Communication and Global Medical Content Management
MedComms Innovation Guide: Making the Most of Medical Portals
Medical Affairs Best Practices and Tools to Improve patient Outcomes
A Modern Approach to Medical Inquiry Management