Veeva Vault CRM Engage

Be There at the HCP's Point of Need


Announced 2015
Status Mature
Customers 51-100

Engage is an application for digital engagement between Vault CRM users and HCPs. Users can schedule meetings, meet in video calls, chat compliantly with HCPs and staff, and share approved content. This application is accessed directly in Vault CRM for end users and via the browser or a standalone application for HCPs.

Engage uses Approved Email to support compliant invitations that allow attendees to schedule meetings or meet virtually through their device of choice.

All engagement activity is automatically captured in Vault CRM.

90%

open rate of Engage chat content

40%

click-through rate of Engage chat content

19min

average length of Engage virtual meeting

Customer Success

Medtechs redefine engagement with Veeva Commercial

Alcon Baxter BD Carl Zeiss Coloplast Dex-Com Embecta Exact-Sciences Edwards
Alcon Baxter BD Carl Zeiss Coloplast Dex-Com Embecta Exact-Sciences Edwards
Fresenius Grail Illumina Intuitive Medtronic STARR Terumo Stryker Philiips Zimmer