Veeva CRM CoBrowse

Guide your customers to the online information they need.

When a phone call is not enough to deliver the right message, Veeva CRM CoBrowse allows your customer-facing teams to share rich content online, all at your customers’ convenience. With CoBrowse, any rep or medical science liaison—whether in a call center or remote location—can interact with customers through real-time web navigation and collaboration.

And because it’s built into multichannel Veeva CRM, all interactions are captured and coordinated.

BENEFITS

• Increase access: Reach low and no-see HCPs, all at your customer’s convenience.
• Improve engagement: Ensure your customers get the right message with real-time interactions and content tailored specifically to their needs.
• Ensure consistency and reuse across channels: Make the most of your Veeva CLM investment by reusing content and maintaining message consistency.