When expressing an interest in obtaining additional information about Veeva’s Services or accessing secure areas of our Websites, we may require you to provide the following personal information such as: full name, company name, email address, mailing address, phone number, portal login id and password.
When you purchase Veeva’s Services, we will ask you to provide billing information. When you register for or attend corporate events, Veeva will ask you to provide basic contact information, billing information, and information related to your participation in the events on Veeva’s websites.
As you navigate our Websites, Veeva may collect information through the use of commonly used information gathering tools such as web beacons and cookies. Information collected includes standard information from your web browser such as your Internet Protocol (IP) address, browser type, operating system, referring/exit pages, links clicked, and actions taken while browsing.
Veeva uses the information collected from our Websites to perform the services requested. For example, we may use this information to:
We will only share your Personal Data with third parties in the ways that are described in this Privacy Statement.
We may provide your Personal Data to companies or their Websites (such as our Customer Service Portal Provider) that provide Services to help us with our business activities such as customer support or billing for our Services. These companies are authorized to use your Personal Data only as necessary to provide these Services to us.
We may also disclose your Personal Data:
Veeva may provide bulletin boards, blogs, or chat rooms on the Company’s Websites. Any Personal Data you choose to submit in such a forum may be read, collected, or used by others who visit these forums and may be used to send you unsolicited messages. We are not responsible for the Personal Data you choose to submit in these forums.
Veeva may post lists of Customers and testimonials on the Company’s Websites that contain information such as Customer names and titles. We obtain the consent of each Customer prior to posting any information on such a list or posting testimonials. To request removal of your Personal Data from our blog or forum or to have your testimonials removed, contact us at privacy@veeva.com
If you would like to update or change your password, you may click on the “Forgot your password?” link on the login page. After you provide your username, a system generated password will be created and sent to the email address indicated on your profile. The email will contain a link where you can change your password.