Arno Sosna is responsible for the strategic direction of all Veeva CRM products. Arno and his team ensure that Veeva delivers best-in-class products for managing customer engagement across all online and offline channels, with a focus on streamlined usability, rich functionality, and end-to-end customer success. He also represents Veeva as chief technology officer of Align Biopharma, an industry standards group dedicated to improving how healthcare providers engage life sciences companies.
Arno has extensive experience as a product manager and system architect of global CRM systems, and a background in life sciences that spans Rx, OTC, and animal health businesses.
Prior to joining Veeva, he worked for Update Software AG and IDS Scheer implementing CRM solutions, and previously worked as a web-based application developer.
Arno is an Austrian citizen, born in Vienna with Polish roots, living in California. He holds a bachelor of science degree in information management from the University of Applied Sciences in Eisenstadt, Austria.