Veeva CRM Engage
Digital Engagement That Puts
You at the HCP’s Point of Need
Adapt to the way HCPs like to connect with a suite of advanced
meeting, messaging, and content sharing capabilities.
Veeva CRM Engage is an add-on application to Veeva CRM for digital engagement between CRM users and HCPs. Users can schedule meetings, meet in video calls, connect with HCPs and staff, and share approved content. CRM Engage is accessed directly in CRM for end users and via a standalone application for HCPs.
CRM Engage uses Veeva CRM Approved Email to support compliant invitations that allow attendees to schedule meetings or meet virtually through their device of choice.
All engagement activity is automatically captured in CRM.
Why CRM Engage
More frequent and timely conversations
Be there when customers need youInstant, asynchronous channels make it easy for HCPs to reach out whenever they need your teams.
Improve field agilityAdapt to changing conditions and preferences with one tool for interactions in multiple channels.
Make compliance the default settingStay audit-ready through full interaction logs and text input monitoring across all channels.
open rate of Engage chat content
click-through rate of Engage chat content
average length of Engage virtual meeting