Customer Stories

Legend Biotech Increases Efficiency
and Collaboration with Veeva Vault QualityDocs


  • HQ: Somerset, New Jersey
  • Employees: 800+
  • Therapeutic Areas: Oncology, infectious diseases
  • Veeva Solution: Vault QualityDocs

Legend Biotech is a global clinical-stage
biopharmaceutical company focused on the discovery
and development of novel cell therapies. Founded in
2014, the company quickly outgrew its manual,
disconnected approach to document management.
Paper-based processes didn’t scale. Collaboration via
email was inefficient. And multiple document
repositories created redundant workflows and
inconsistent document formats across the organization.

Harmonizes Global Document Management Across GxPs

Legend Biotech aimed to replace legacy systems and processes with modern technologies and industry best
practices to mitigate compliance risks and achieve cross-functional collaboration.

The company implemented Vault QualityDocs as its global source of truth across GLP, GCP, GMP, and GVP
documents to meet the rapid turnaround time required to manufacture cell therapies. The rollout was completed
in just nine weeks, leveraging as much pre-validated, out-of-the-box functionality as possible.

Fewer Redundancies, More Collaboration with Centralized
Document Management

A centralized document management approach improved collaboration globally and made quality processes
more efficient. A single source of truth reduced duplicate document records and streamlined access, print,
and scanning of documents for all the user groups. Automated periodic reviews improved compliance,
and standardized templates ensured consistent look and feel of documents across the U.S., Chinese, and
European sites.

Looking ahead, Legend Biotech envisions many more ways to improve efficiency, consistency, and collaboration
with Veeva QualityDocs. The company plans to give external partners access to the system, which will facilitate
the flow of information and work across its manufacturing network. New electronic forms will streamline data
capture and additional document templates will drive standardization as the company’s global growth

Success Highlights

“We needed a system with the flexibility to adapt to the growth that was coming.”
– Javier Briceno, Director Quality Systems, Legend Biotech