How to Accelerate Veeva Vault and Veeva CRM End-User Adoption

This is the last installment of our three-post series on Veeva program health. If you missed either of the first two, jump down to the links at the bottom of this page. In this post we cover the necessary tactics to accelerate end-user adoption across Veeva Vault and Veeva CRM.

Once you have identified the areas of attention needed to drive overall program health, we recommend four steps to increase adoption throughout your organization:

  1. Define your target metrics
  2. Use surveys, interviews, and rep ride alongs to identify causes of low adoption
  3. Create a plan of action
  4. Measure your plan’s effectiveness

Click play on the mini webinar below to learn how these steps work together to increase user adoption and drive program health:

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If you missed the previous two entries in this series, you can find them here:
Part 1 – Monitoring the Health of Your Veeva Commercial Program
Part 2 – Four Steps to Measure End-User Adoption