*Times listed are AEDT.
Welcome
Join Alex Paris, General Manager for Veeva Asia Pacific as he welcomes you to the 2021 Veeva APAC Commercial Summit Connect, ANZ & ASEAN.
Speaker
Alex Paris
Veeva's Vision: Company Keynote
Veeva Founder and CEO Peter Gassner will introduce you to the 2021 Veeva APAC Commercial Summit Connect. In this keynote, you'll hear about Veeva's future vision, commercial strategy and innovation.
Speaker
Peter Gassner
Learn how Veeva's Commercial Cloud Strategy is Innovating for the Future
The future will be innovative: Hear more about Veeva's product strategy as well as innovation in our commercial product suite from Arno Sosna, General Manager of CRM Products.
Speaker
Arno Sosna
Celebrate the 2021 Veeva Heroes
Every year the prestigious Veeva Hero Award will be presented to recognise the customers that have partnered with us to achieve success in the past 12 months. Join us to celebrate the 2021 Veeva Heroes in ANZ & ASEAN!
Speaker
Alex Paris
Customer Story: Enhancing Customer Experience Through Omni-Channel Orchestration
Join us for an interactive customer session with Tushar Gopal Khera, Associate Director, Strategy and Value Realization (Human Health – Information Technology) at MSD and Veeva's Shafi Hussain, VP Business Consulting Lead for Asia, who will unpack the latest customer engagement industry trends and discuss the concept of the "rep-orchestrator" to deliver superior customer experience. In this session, Tushar and Shafi will discuss the leading practices and capabilities required to deliver targeted customer experience and achieve commercial outcomes.
Speakers
TUSHAR GOPAL KHERA
SHAFI HUSSAIN
Uncover Medical Engagements Trends in APAC & Veeva's Medical Strategy
Hear from Stephen Brown, Senior Director of Commercial Product Strategy for Asia about the focus we're putting on medical teams as a strategic part of the customer engagement model. Understand where Medical is at in terms of digital engagements in APAC, as Deepa Ganesh, Senior Customer Success Manager dives into Pulse data.
Speakers
STEPHEN BROWN
DEEPA GANESH
Customer Story: Discover How MSD is Using PromoMats as a Global DAM
What is Digital Asset Management (DAM), and why is it necessary for commercial content? Hear from JoAnn Genzanto, Team Lead of Content Management for MSD Global Headquarters, on MSD's unique experience of implementing a global DAM, including the people, processes and watch-outs!
Speakers
JOANN GENZANTO
BELINDA NEVILLE
Creating Effective Two-Way Collaboration between HCPs and Pharmas Using Engage Connect
Learn from Bryce Davis, Senior Director of Commercial Strategy for Engage about creating effective two-way collaboration between HCPs and pharmaceutical businesses using Engage Connect (previously MyVeeva for Doctors) and how it fits in with the wider Veeva CRM engagement suite of products.
Speaker
BRYCE DAVIS
Fireside Chat: Design an Influential Key Opinion Leader Engagement Plan in Medical Affairs
Key Opinion Leaders (KOLs) are of increasing strategic importance to pharmaceutical businesses, and Medical Science Liaisons (MSLs) are taking on a critical role in building and maintaining a constructive long-term relationship with these influencers. Hear from a live panel of Medical leaders including MSD, Janssen, Amgen & Veeva on what makes an effective KOL engagement plan.
Speakers
REBECCA COTTON
JUSTINE SHEEDY
KARL PETERS
DEEPA GANESH
How Lightning is Trailblazing New Workflows for Connected Reps
Field forces across the globe are using new tools to support their engagement with HCPs. In this session, find out from Prashant Joseph, Principal Consultant on how Salesforce Lightning is helping to trailblaze new ways of working for reps on their desktops or laptops.
Speaker
PRASHANT JOSEPH
Customer Story: Driving an Effective Commercial Go-to-market Strategy Through Analytics
How do you drive a more effective commercial strategy through analytics? Glenn Cross, Head of Commercial Execution, APMA at Novartis will join David Ledger, VP Commercial Strategy APAC as they explore the trials, tribulations and new approaches companies are leveraging to create insights that help drive their commercial go-to-market strategies.
Speakers
GLENN CROSS
DAVID LEDGER
Customer Story: Behind-the-scenes of iNova's Switch to Veeva OpenData
Join an in-depth discussion with Allan To, Business Insights Manager at iNova Australia, as he shares with Cassandra Barker, Senior Director of OpenData APAC on iNova's journey in switching and transitioning successfully to Veeva OpenData.
Speakers
ALLAN TO
CASSANDRA BARKER
Multichannel CRM: Vision and Upcoming Enhancements
This deep-dive, tactical session with Giorgio Castellini, Senior Director of Product Management Commercial Cloud APAC at Veeva, will focus on the upcoming enhancements of Veeva's Multichannel CRM suite and what you can expect in coming months.
Speaker
GIORGIO CASTELLINI
Leadership Panel: Commercial Operations of the Future
Join our live panel discussion, featuring leading pharmaceutical industry executives from AbbVie, AstraZeneca and Bayer reviewing commercial execution in the last 24 months, including learnings and challenges, trends within the organisation and in the wider industry. As COVID-19 continues to evolve, they will examine the commercial engagement strategy of the future. The panel will deliberate on new processes, skills and capabilities to enhance commercial execution.
Speakers
CHRIS STEMPLE
VINOD NARAYANAN
ASHRAF AL-OUF
