Trusted by the global life sciences industry for personalized customer engagement and more effective hybrid field teams.
Put the Customer at the Center
Improve customer experience and HCP engagement across all channels with a solution optimized for sales and medical teams.
Make Hybrid Teams More Effective
Support a great experience for your teams with full CRM across multiple devices and platforms - desktop, iPad, and phone.
Deliver Insights into Customer Behavior
Ensure field teams have the most up-to-date information and insights to plan and execute calls.
Lightning Business Apps
A reimagined experience for Veeva CRM online users.
- Attractive visual interface that takes full advantage of Salesforce Lightning capabilities
- Pre-built, role-based apps for brand management, key account management, primary care, pharmacy sales, field medical, and event coordinators
- Increase productivity by accessing the insights you need faster than before
Build deeper customer relationships with compliant note capture.
- Makes it easy to capture free text notes directly in Veeva CRM
- Detects potential compliance risks such as off-label messaging
- Helps field reps remain compliant with every interaction
Tailored insights at the point of execution via pre-built and custom visualizations.
- Real-time information delivered within your reps’ daily workflow, regardless of their mobile device
- View data any way you want using open industry standards
- Access an ecosystem of Veeva-certified content, services, and technology partners
Veeva CRM provides flexibility for commercial organizations to implement artificial intelligence how they want.
- Veeva CRM Suggestions provides an open model to implement next best actions using any data science provider
Manage strategic accounts with collaborative, account-focused tools.
- A central location dedicated to coordinate team-selling for the most strategic customer accounts
- Develop engagement strategies for specialties such as oncology, rare disease, and other therapeutic areas
- Visualize progress towards account goals with KPI dashboards
the more likely we gain access to the doctors.
LEO Pharma is achieving a more personalized customer journey
through the integration of Veeva CRM, Veeva Vault PromoMats, and Salesforce Marketing Cloud."
Veeva CRM Suite: Helping Your Team Be There at the Point of Care
See Veeva CRM in Action
Veeva CRM Account Plans
Managing Key Accounts and Call Objectives
Resources for Veeva CRM