Veeva CRM

Power Your Commercial Model
with Veeva CRM

Maximize field effectiveness with a proven CRM,
the trusted choice for life sciences.

Announced 2007
Status Very Mature
Customers 100+

Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.

Veeva CRM enables key capabilities for field teams, including customer profiling, territory and account planning, sampling, and recording field engagement.

Accessible online via a browser and desktop application or with full offline support on the iPad, iPhone, and Android.

Why Veeva CRM

Better engagement, more productive teams

  • Put the customer at the center

    Improve HCP engagement across channels with a solution optimized for sales and medical teams.
  • Adapt to different ways of working

    Empower your teams with full CRM across multiple devices and platforms, including desktop, iPad, and phone.
  • Understand customer behavior

    Deliver real-time information and insights to make the most of every customer interaction.

Advancing the industry


of top 20 pharmas use Veeva CRM


HCP interactions executed annually


of field users report increased productivity

Alnylam Bayer Biogen Boehringer-Ingelheim Gilead Grunenthal GSK Idorsia Janssen
LEO Lundbeck Otsuka Pfizer Pierre-Fabre Regeneron Servier Shionogi UCB


Explore and learn

Empower field and medical teams with high-quality engagement tools
Watch video
Gain insight into field team engagement worldwide
Read report
Guide to digital HCP engagement
Download whitepaper
Get a closer look at key Veeva CRM features
See innovation guides
How organizations are delivering new treatments to patients faster
Read blog post
4 tips to moving from a push to a pull model
Watch video
Check out the latest Veeva CRM innovations
Visit innovation hub
Get the latest product news, join the customer community
Go to Veeva Connect

Interested in learning more about how Veeva can help?