Alessandro is the CIO (Chief Information Officer) for Merck Healthcare, the group’s pharmaceutical division that accounts for more than 40% of the total Merck KGaA revenues.
The role consists in leading the overall Information Technology operations and projects across R&D, Manufacturing, Supply Chain, Marketing and Sales functions.
His mission encompasses the need for efficiently partnering with the business in order to deliver a reliable, state of the art, and highly adaptable Technology Solutions and Service providing Merck KgaA with a sustainable competitive advantage.
In 2019, he has been awarded as “Top 100 Most Influential Leader in Healthcare” by the IFAH (International Forum for Healthcare Advancement).
In 2017 and 2018, he has been interviewed by several newspapers (WSJ, Huffington Post, Forbes, Pharma Executive, CIO Journal) for his work on “Self Driving Supply Chains”.
In 2016, he has been elected “The Inspirational Leader of the Year” within the Merck BioPharma division.
In 2015, he has been awarded the Nr 1 Pharma “Most Influential Supply Chain Executive in Europe” (among the top 5 across all industries) by the SCM magazine.
Previously, he has been responsible for the Merck Healthcare Supply Chain operations including E2E planning, physical distribution & warehousing.
Prior to Merck KGaA, Alessandro worked in Procter & Gamble (FMCG’s industry) for 20 years holding positions across Innovation, Manufacturing, Engineering and Supply Chain Management.
Francesca Domenech Wuttke, Ph.D. is the Chief Digital Officer of Almirall where she is developing and executing an end-to-end companywide digital transformation. She is responsible for finding use cases across R&D, commercial, manufacturing, finance, legal and HR to apply digital solutions and services to bring efficiencies in terms of time and cost and to open up new business channels for Almirall. Dr. Wuttke brings with her broad drug development and healthcare expertise in both the US and Europe, with over 20 years of clinical, commercial, strategic and transactional experience.
She has worked with diverse organizations including start-ups, consulting, large and specialty pharma as well as academia. Most recently, she led European investments as Managing Director for the MSD Global Health Innovation Fund, LLC. Previously Dr. Wuttke led Almirall´s Corporate Development Strategy team to transact on both med device and pharma M&A opportunities with a new and targeted focus for the company. Before that Dr. Wuttke worked at Novartis where she was responsible for two Cell and Gene therapy opportunities that were successfully brought into the organization as well as managing the strategy and commercialization for the existing portfolio of cell therapy assets.
Dr. Wuttke holds a Ph.D. in Pharmacology from Weill Cornell Graduate School of Medical Sciences and a BA from Cornell University College of Arts and Sciences.
Peter Gassner is the visionary behind Veeva, one of the world’s most successful and innovative cloud software companies. He pioneered the industry cloud category when he founded Veeva in 2007 with the belief that vertical cloud software would be the next wave of cloud innovation.
Today, Veeva helps more than 625 life sciences companies bring new medicines and treatments to patients faster. Peter serves on the board of directors of Veeva Systems, Guidewire Software, and Zoom Video Communications.
Aaron Bean is Veeva’s European Business Consulting lead. He has 17+ years of consulting experience, having previously worked at Accenture and more recently at EY for the past 13 years where he led the UK&I Life Sciences consulting practice. Aaron’s areas of expertise and passion lie in helping Life Sciences companies navigate and deliver commercial transformation and innovation programs to improve their customer experience and deliver better outcomes for patients.
At Veeva Business Consulting, Aaron is building a different type of consulting practice that offers commercial strategy through to execution services, leveraging leading technology platforms, assets, and proprietary data to deliver tangible and sustainable value at speed for customers.
David Logue is Veeva’s Senior Vice President of Commercial Strategy and is responsible for the strategy of Veeva Commercial Cloud in Europe. Before Veeva, David spent 20+ years at Accenture delivering digital strategy projects and large-scale business transformation programs, focused in the pharmaceutical and healthcare industry. He aims to leverage his experience to bring a broad perspective of how an effective digital and data strategy can be truly transformative in the life sciences industry.
David holds a Bachelor of Arts degree in English and Psychology from University College Dublin. He also has a Diploma in Business Studies from the UCD Michael Smurfit School of Business.
Pooja Ojala is responsible for commercial content strategy at Veeva including customer engagement, market adoption and direction, and strategic alliances. Pooja has more than 20 years of experience enabling life sciences organizations to establish and evolve their content businesses in highly complex environments.
Prior to joining Veeva, Pooja led the global content practice at Cognizant. She also spent 16 years at Accenture as the head of North America content services within Accenture Interactive.
Pooja holds a bachelor of science degree in marketing from Penn State University.
As VP of Product Management for Veeva CRM in Europe & LatAm, Povilas is responsible for defining direction of all Veeva CRM products for the region. He’s committed to ensuring close cooperation with customers and delivering on the promise of speed and innovation.
Povilas is working in the Life Sciences software solutions industry since 2004. He has extensive experience in building CRM solutions across wide geographies and various business areas of Life Sciences.
Povilas graduated from Kaunas University of Technology and holds a Master’s degree in Software System Engineering. He also attended the Master of Management Programme at ISM Executive School in Vilnius.
Paul Shawah is responsible for commercial product strategy at Veeva including customer engagement, market adoption and direction, and strategic alliances. Paul has nearly 20 years in product management, marketing, and sales leadership for enterprise software companies serving the life sciences industry.
Before Veeva, Paul ran the life sciences industry business at SAP with responsibility for product strategy and business development for SAP solutions globally. Prior to SAP, Paul ran product marketing and sales for Proscape, the then leader in closed loop marketing (CLM). Paul is widely recognized as an early pioneer and evangelist in closed loop marketing and is credited with selling and implementing some of the industry’s earliest CLM deployments. Paul began his enterprise software career as one of the early product managers for Siebel Pharma helping to create the product that became the on premise market leader in pharmaceutical CRM.
Paul received his MBA from the Harvard Business School and his bachelor of science degree in chemical engineering from Bucknell University.
With over 20 years of healthcare and life sciences experience, Rebecca Silver knows the importance of good customer data. As general manager, Veeva OpenData, Rebecca leads a dedicated team of product managers, data stewards, engineers, and services professionals to deliver a superior reference data experience for Veeva customers.
Before leading the global OpenData team, Rebecca was vice president of Veeva OpenData North America, where she led the launch and growth of Veeva’s data offering. Earlier, as VP, professional services, North America, she directed successful implementations of Veeva’s suite of commercial products for many of the world’s most prominent pharmaceutical companies.
In her career, Rebecca has managed product teams, operational teams, sales teams, and delivery teams and has led hundreds of project initiatives. Rebecca’s diverse background in healthcare and life sciences makes her uniquely qualified to lead Veeva OpenData global products and services.
Arno Sosna is responsible for the strategic direction of all Veeva CRM products. Arno and his team ensure that Veeva delivers best-in-class products for managing customer engagement across all online and offline channels, with a focus on streamlined usability, rich functionality, and end-to-end customer success. He also represents Veeva as chief technology officer of Align Biopharma, an industry standards group dedicated to improving how healthcare providers engage life sciences companies.
Arno has extensive experience as a product manager and system architect of global CRM systems, and a background in life sciences that spans Rx, OTC, and animal health businesses. Prior to joining Veeva, he worked for Update Software AG and IDS Scheer implementing CRM solutions, and previously worked as a web-based application developer.
Arno is an Austrian citizen, born in Vienna with Polish roots, living in California. He holds a bachelor of science degree in information management from the University of Applied Sciences in Eisenstadt, Austria.
As president of Veeva Europe, Chris is responsible for growing the business in the region.
A 27-year veteran of the life sciences industry, Chris started his career at ICI Pharmaceuticals (now AstraZeneca). Chris then joined a start-up called Kinesis, building a team delivering document management solutions for pharmaceutical companies. Through a series of mergers and acquisitions, Kinesis ultimately became PwC; Chris made partner with PwC in 2001. Chris went on to run both European and US (West Coast) life sciences business for IBM before leading the IBM global life sciences consulting Business Analytics and Optimization unit. Most recently, Chris was the lead partner for life sciences for Europe, the Middle East, and Africa at EY.
Chris holds a bachelor of science degree in information technology from the University of Salford.
Suzy is an executive in Accenture’s Life Sciences commercial team and has worked across many of Accenture’s major life sciences clients in Europe, Asia and the US. Her specialisms include reimagining field engagement models, working with Veeva CRM and using design thinking for human centric design and innovative change management approaches. She is responsible for Accenture’s portfolio of work in the field space, covering thought leadership, business consulting, digital design and technology programs across North America.
Jay Ramakrishna is part of the Adobe Document Cloud Team where she focuses on working with Adobe’s Healthcare and Life Science enterprise customers to drive collaboration around product innovation and digital transformation.
Head of Healthcare & Life Sciences Industry Strategy and Marketing
Head of Healthcare & Life Sciences Industry Strategy and Marketing
Tom brings over a decade of experience in the life sciences industry to Adobe, as well as extensive experience in managing digital transformation in a highly regulated marketplace. Tom’s role at Adobe includes providing the Adobe point of view in healthcare and life sciences, providing thought leadership on ways to transform the customer experience in healthcare, as well as positioning Adobe to play a leadership role in redefining how personalized experiences in healthcare look and feel.
As co-founder, Derek spent the last decade developing and refining Aktana’s product, evangelizing the vision for the new commercial model, and delivering Aktana’s products and services to customers across five continents to establish Aktana as the global leader in intelligent engagement for life sciences. Derek is responsible for strategic definition and scalable execution of Aktana’s vision. In this role, he oversees strategy, product, customer success, and services at Aktana.
BSc in Biotechnology and specialized in Marketing and Sales by ESADE. Leading Alexion Commercial Operations in Spain and Portugal since January 2019, with previous positions in Marketing. Our mission in Alexion is to transform the lives of people affected by rare diseases and devastating conditions by continuously innovating and creating meaningful value in all that we do.
Marc Jenny has almost 20 years of CRM and Data Management experience across various industries including 10 years in Life Science and Biopharmaceuticals. In his current role as International Business Systems and Reporting Lead at Alexion, he is, among other things, responsible to deliver CRM and Data Management solutions for Alexion field force. During his career Marc held numerous roles on the customer as well consulting side.
Senior Vice President, Director of Integrated Production, AREA 23, an FCB Health Network Company
AREA 23, an FCB Health Network Company
Senior Vice President, Director of Integrated Production, AREA 23, an FCB Health Network Company
Jen is a proud, first generation, native born New Yorker. After starting her career as a developer on Wall Street, Jen moved into the non-profit world, working for agencies that created programs to help individuals move beyond the support of welfare. That taste of healthcare really lead to her passion for building impactful programs.
With over 15 years of hands on project management, digital production and global operations experience, across a broad stroke of therapeutic areas, Jen has spearheaded dozens of launch and post launch workstreams for US and Global brands. These also include first line products to devices, but she specializes in building and executing fully scalable, integrated health case programs in the pharma space.
Jen is extremely proud of the 80 integrated producers she manages across the full promotional and medical education businesses at AREA 23.
Over 20 years of experience in pharmaceutical and biotech business in marketing, sales and general management roles. Joined Astellas in 2006. In current Established Markets (EU, Canada, Australia) role responsible for customer excellence: optimizing and harmonizing operating models and implementing culture and capability development programs.
ONE-KAM is one of these programs, to become the trusted partner of key accounts, by building strategic partnerships aiming at maximizing value for their patients. The program focuses on KAM culture and capabilities improvements as well as on KAM processes and solutions optimizations.
Extensive and diverse experience in the Pharmaceutical and Healthcare Industry, including R&D, Sales, Sales Training and Medical Affairs. Currently Director, External Engagement Centre of Excellence, EMEA, at Astellas Pharma.
17 years’ experience in the Field Based Medical (MSL) role, with 10 of these in a management capacity: as a first line manager developed and implemented an MSL function across a strategic alliance; as a second line manager reorganised the MSL resource at AstraZeneca UK, including the successful development of an MSL Excellence scorecard to assess and develop operational MSL Excellence, across 7 teams and 25 MSL’s. Extensive commercial experience as a primary and secondary care sales representative, a sales training manager and most recently as a an Associate Business Director at UCB. Comprehensive stakeholder management experience, at a National, European and Global level.
Waleed is an IT professional with more than 20 years’ worth of experience in the Pharmaceutical industry. Waleed is well experienced in defining the technical strategies for core commercial business applications, and leading their design and implementation, including CRM, master data management, marketing automation, integration, business intelligence and analytics.
Melissa Fellner is a Global Marketing Director, Respiratory & Immunology, at AstraZeneca in Gaithersburg, MD. With a passion for science, digital health, and helping patients, she has more than 20 years of US and global experience in the areas of medicine research, commercialization, and digital sales & marketing.
Melissa has led strategic planning and development of several innovative initiatives and is currently managing marketing and brand performance across the world. She has held positions in scientific research, clinical development, market access, and brand marketing, with experience in many therapeutic areas, including oncology, neurology, infectious disease, and respiratory science.
Working in pharma for more than 18 years, since 2013 in AZ Italy. Experience in several commercial position, leading marketing and sales organizzaiton in different TA areas. Always keen to consider new solutions to the business challenges and passionated about helping organization to embrace innovation and new go to market model.
Mayank Thakkar is a Sr. Solutions Architect in the Global Healthcare and Life Sciences team at AWS, out of Chicago, specializing in building serverless, artificial intelligence, and machine learning-based solutions. He has more than 18 years of experience in varied industries like healthcare, life sciences, insurance, and retail.
At AWS, he works closely with global pharma companies to build cutting-edge solutions focused on solving real-world industry problems.
Apart from work, Mayank, along with his wife, is busy raising two energetic boys, Aaryan (7) and Kiaan (5).
As IMCM Business Integration Manager I act as end user advocate for key business stakeholders by designing and implementing end-to-end business processes based on the target platforms to fully utilize multichannel capabilities in the markets. The COVID-19 crisis has even pushed the adoption of remote and digital engagements further. To accelerate the business impact, I help to manage the transition of the platform roll-out into smoothless and efficient business operations post launch.
Puneet has been working with Bayer since 2005. During this time, he has worked in various different countries and function. In his current position, he has created and implemented end-to-end multichannel content strategy for pharma commercials business. In his previous role, Puneet has co-designed and implemented group wide innovation strategy and drove various digital programs.
Driving digital customer facing and BI related Projects within Bayer for 12 years. Shaped the IT Landscape and processes for transparency reporting and managed the Marketing & Sales related IT Team for APAC in China. Business Lead in Bayer’s Veeva CRM EMEA Rollout and now focussing on pushing our customer engagement to next level with a strong focus on event/congress activities.
I’ve been working for Bayer for 18 years in the CRM Area, I worked on the implementation of 4 CRMs systems and was specialized in Master Data and Territory management processes. During the last CRM implementation, I managed the Opendata evaluation Project and the switch to OpenData. I’m currently working on supporting local business, enabling new Marketing channels for France such as remote detailing, remote meetings, approved emails…
Angela is the Integrated Multichannel Marketing and Sales Head in Bayer spa.
She is responsible to develop the omnichannel culture and mindset in the organization enabling Marketing & Sales functions in increasing the overall effectiveness of go-to-market and moving to the new way of working.
She is leading also the implementation of the new Veeva CRM and is responsible to bring the agile culture in the organization.
Prior to Bayer spa, Angela worked in Astrazeneca and before in Dell inc. covering EMEA and Global roles in marketing and communication depts.
Romain Piccolo is currently a medical sales representative for Boehringer Ingelheim, promoting a portfolio of respiratory products.
Learning and interacting with others are his passions. He strongly believes that every day of our lives is an opportunity to become a “better” person, in the broadest sense of the word.
In this context, Romain Piccolo tried to shape his path in a holistic way, in order to understand the pharma business model from end-to-end. He experienced various positions: from HeadQuarters to the sales field, along with consulting and digital marketing.
It has been amazing to live through this diversity of profiles and opinions. He is genuinely excited to see what the future will bring to our industry!
Fun fact about himself: despite his age, he has lived in 8 different countries. Consequently, he speaks 4 languages… but also paid real estate agency fees far too often.
IT professional developed in Marketing and Sales focused on business consulting in the area of Sales Planning for Pharma. Born in Buenos Aires and currently located in Germany. Very interested in coaching, organizational development and innovative ways to work in teams. Currently leading a global implementation for Veeva Align across Animal Health and Human Pharma.
Sierra Towers has over ten years of experience in the healthcare/pharmaceutical industry. Sierra has spent most of her time in pharma in the US in leadership roles in brand marketing with a focus on enhancing digital engagement opportunities. Over the past two years, Sierra has been working out of the corporate office in Germany leading the Multichannel team responsible for identifying and building platforms and technologies to support omnichannel orchestration across all customer groups and markets.
Klaus is a physician with training in internal medicine. He started his career at Frankfurt University hospital with focus on gastroenterology and pulmonology. Joining pharmaceutical industry for developing and introducing innovative products in asthma and COPD, he experienced Glaxo Wellcome becoming GSK. Subsequently, he moved to Boehringer Ingelheim where he held Corporate Medical Affairs and Clinical Development, as well as Medical Director positions in stand-alone and cluster-OPUs.
Klaus grew up in Germany, and lived in Sweden and Austria. He is father of two daughters, and spends some time as life-long cyclist and late-age sailor.
Global Process Owner Territory Management and Customer Engagement Planning
Global Process Owner Territory Management and Customer Engagement Planning
Markus started his career working as a Consultant for Process and Project Management in the field of CRM. After gaining expertise in multiple industries, he joined Boehringer Ingelheim in 2009 and held various positions in Commercial Operations and Sales. In 2018, he joined the Corporate Department of Boehringer Ingelheim and has the role as Global Process, Data and Platform Owner for Territory Management, Customer Engagement Planning and Bonus & Incentive.
As omnichannel manager, my focus is to make sure that we provide the best customer experiences in all our interactions but also to ensure the collection of customer data in every touchpoint and analyzing it to improve in future interactions with customers.
Laura Palumbo graduated in Economics from the LUISS Guido Carli University in Rome. She has more than 20 years of experience in the pharmaceutical industry in the Finance area. She has held roles of increasing responsibility throughout his career including the role of Finance Director at ABBOTT (Scandinavia) and subsequently at Abbvie (Sweden). Laura joined Celgene Italia in 2016 assuming the role of Senior Director Finance & Business Operations with direct responsibility for all Finance, Business Control & Analytics, Sales Force Operations and Congresses processes. Since 2020 she has held the role of Strategy, Innovation & Business Operations Lead in BMS/Celgene Italia.
As the senior digital strategist at CDM London, my brief is to help our global clients in pharma, health and life sciences get the most out of current and future digital opportunities with cut through digital and data strategy. Whether it’s for a global campaign, a channel, an omnichannel ecosystem, or a breakthrough technology my work is about supporting innovation with a user-first approach.
Silvano is leading Deloitte Digital Life Sciences in Switzerland with 20+ years expertise in commercial digital transformations. Silvano has a track record of global Life Sciences commercial programs and specifically on digital marketing, commercial enabling technology powered by Veeva and Salesforce, patients services and advanced omnichannel analytics.
Working in the pharmaceutical industry for almost 20 years, Gregor is an expert in all aspects of the digitisation of marketing, sales & service in the pharmaceutical industry. Having delivered a broad range of projects in that industry Gregor enabled organisations in: Sales Force Effectiveness, Territory Management, Order Management, Marketing Automation, Multichannel Marketing and many more.
Working in pharmaceutical industry for 5 years. Having seen Veeva on both the customer and partner implementation side, I can provide technical knowledge and pharmaceutical business process understanding.
Living and working (most of the time) in Karlsruhe.
I started my career in the pharmaceutical industry in 2007 with a degree in Medical Genetics and have worked in Medical Information, Medical Writing and publication roles since then. I joined Eisai in 2018 and have been leading the Medical Information team since the middle of 2019.
An experienced Director with over twenty years of experience in the pharmaceutical industry. Significant expertise in addressing critical business issues and designing solutions by combining process and technology that add value. Collaboration at an organizational level to deploy solutions across the EMEA region and combining with global to leverage opportunities.
I joined GSK 20 years ago on the IT graduate programme. Following 3 years of placements in different parts of the company, I moved into Pharmacovigilance in the UK operating company. From there, I became European Medical Information lead for our metabolic portfolio.
My technology background then caught up with me as I became heavily involved in development and deployment of GSK’s first globally standard Medical Information system, WISDOM. I was then the business lead for a European Medical Contact Centre project, delivering Oracle CRMoD.
My next step was to be the Medical Lead for the global deployment of VeevaCRM to all of GSK’s customer facing, field based roles, (MSLs as my priority). Following deployment of VeevaCRM, I became the business lead for our global programme to replace our legacy WISDOM MI system with a combination of Veeva Vault MedComms and Salesforce Servicecloud, a platform we refer to as MIND. I currently own the integrated systems landscape for our large, strategic MI and Med Affairs platforms.
Anna Solé Suriol has been working in GRIFOLS since 2004, dealing with Promotional Materials review, coordination and management, in different areas of the company, having experienced the evolution of the promotional materials towards the digital era.
Liz is a Global Medical Operations Director at GSK, specifically focussing on driving and embedding effective systems and processes for global content management and approval. I joined GSK 5 years ago as Global Copy Approval Lead and business owner for ZincMAPS and subsequently co-led the design and implementation of Content Lab, GSK’s implementation of PromoMats, which was rolled out globally to replace Zinc.
Following a successful deployment, I moved into a role as Global Medical Lead for Content Lab, partnering with the commercial team to ensure the ongoing optimisation of content management and approval processes, with a particular focus on copy approval and medical content management. Prior to GSK, I was a Customer Success Manager at Veeva, following several years at Zinc as Account Manager. During my time at Zinc, I led various system implementation projects at a global, regional and country level and partnered with customers to ensure the ongoing optimisation of their processes and systems.
With over 20 years industry experience both client and agency side, provides me with a unique insight to challenges at both a global and local level. Understanding both implementational and BAU requirements from both sides of the fence leads to the delivery of new approaches. Experienced in many therapy area’s, business sectors and technologies allows fresh thinking and challenging the status quo to inspire tomorrows best practice.
I have worked in the Life Sciences industry for 25 years supporting small Pharma to large Global Pharma companies and servicing multiple business areas including Marketing, Sales, Clinical Operations, Medical Affairs, Compliance, and Corporate Communication in the capacity of an IT business partner and Operational supporting role.
Ariel has more than 20 years of providing impactful digital strategies and implementation across multiple industries, from media and FMCG to telecommunications and healthcare, where he has spent the last 10+ years focusing on the digital evolution of pharma companies across the US, Europe, Asia Pacific, and LATAM, with a focus on driving commercial excellence through enterprise-level digital transformation.
A cross-industry forward thinker, he considers himself a “”constructive disruptor”” and enjoys living the global commute in search of great ideas & smart solutions.
Andy Hagan is an IT professional with over 15 years supporting commercial operations and over a decade as certified Salesforce professional. Andy has worked with Veeva for the past 9 years in various roles at LEO Pharma and is certified on both CRM and Vault platforms, he was a key part in LEOs CRM harmonization project.
Outside of work you can find Andy travelling the highways and byways of the UK on one of his motorcycles or developing the next generation of aviators in his role as a cadet force adult volunteer with the Royal Air Force Air Cadets.
After a ten years’ experience as Sales&Marketing consultant in an Italian firm focused on pharma market, Ivan joined Boehringer Ingelheim Italia in the Business Intelligence Dept.
Starting from 2016 Ivan is working in Lundbeck Italy as responsible for Customer Insights Department with primary focus on SFE and BI projects. Very passionate for innovation and technology, Ivan has the purpose to bring the best solutions to his business partners.
As an Experience Strategist, I consider myself a storyteller and relentless advocate for understanding who the customer is and what it is they need and want. Experience Strategy is the infusion of humanity in order to deliver meaningful brand experiences, and successful promotion is more than just a collection of tactics or programs; it is the confluence of user needs, content, technology, and execution.
A digital and multi-channel implementation leader, with extensive pharma experience developing customer engagement models and digital channel solutions in a commercial environment.
With past roles encompassing healthcare IT, sales, field management, marketing operations, commercial and digital excellence – Jason is currently the Global business channel lead for CRM, Commercial Content and Digital Asset Management at Merck KGaA, Darmstadt, Germany – focused on transforming customer experience and intelligent customer engagement.
Daniel works on the Microsoft Teams platform, helping partners and customers extend Microsoft Teams with their business scenarios. He focuses on industry solutions – including healthcare and life sciences. Daniel has over a decade experience creating successful industry ecosystems for productivity platforms.
Specialties and interest: Customer Strategy and Innovation, Sales force Excellence, Digital Customer Engagement, Key Account Management, Marketing, Sales.
Geographies: Europe, Emerging Markets.
Education: Medical and Business.
Location: Lucerne, Switzerland.
Change leader with 10 years+ experience in leading enterprise transformational initiatives across countries and regions in the Health Care and FMCG sectors.
Currently supporting MSD’s digital transformation through facilitating the development, implementation and adoption of existing and new digital capabilities in the interaction with our customers for an integrated omnichannel experience and bottom line growth.
Koen has been working in the pharma industry for almost 29 years. He has acquired knowledge as a Medical representative in Norgine.
Koen went through different roles in the Belgian affiliate such as District Manager (for both Flanders and Wallonia) and Product Manager. After Belgian, he started an international part of his career as National Sales Manager in Italy for several years.
Coming back from that adventure, Koen was appointed as Sales Force Effectiveness Manager in Global Commercial. In that role, he took up several assignment roles in France, Germany, Italy and Denmark. Koen is active as Associate Director Field Force Effectiveness and have also CRM under his responsibility.
Stefano Sevo is an Associate Director of Business Analytics at Otsuka Canada Pharmaceutical Inc. Stefano has over 14 years of experience in the Pharmaceutical industry and is skilled in areas such as Business Planning/Finance, Analytics, Sales Operations, Cross-Functional Team Leadership & Forecasting.
Stefano has a BA degree in Finance from Concordia University.
Aerospace Engineer, 6 years in Accenture on CRM&Billing projects for incumbent Telco. Joined Wyeth in 2004 as Business Technology Project Manager on ERP, BI and SFA projects then as eMarketing Manager on local intranet and external corporate and product websites.
Since 2010 in Pfizer Sales & Marketing Commercial Operations covering regional roles on SFA projects and in country roles as Operation Manager (SFA, BI, I&C) and current as Digital Channel Manager managing FF KPI and reporting and FF digital capabilities.
I like practicing thriatlon and playing electronic music.
Alexandre is the Sales Forces Effectiveness CRM Program Director for Pierre Fabre. Alexandre’s team accountability is ensuring Pierre Fabre Field forces (sales reps, medical reps, trainers, merchandisers and beauty advisors) leverage on CRM tools such as VEEVA to achieve business objectives in countries where Pierre Fabre does business, looking at maximizing the adoption of business best practices and CRM functionalities as well as developing performance monitoring solutions.
He has been working for Pierre Fabre for 10 years, holding roles in France and Asia and he is now also a Pierre Fabre Group Board Member.
He holds Master degrees from the Institute of Political Science of Bordeaux in International & European Affairs as well as in Marketing & Management from Toulouse Business School.
Dr. Ernesto Rossi is a young oncologist graduated and specialized in Medical Oncology at “Università Cattolica del Sacro Cuore” in Rome. He then obtained a PhD in Oncological Sciences at “Policlinico Agostino Gemelli” in Rome and a Master in Immuno Oncology at “Policlinico Umberto I” in Rome.
He’s currently active on research and on international Clinical Trials, mainly focused on the treatment of Genitourinary and Melanoma neoplasms, becoming a point of reference for patients throughout the national territory.
Author of scientific publications, his participation as a speaker in national and international events is assiduous.
Vice President/General Director, Technology & Practice Lead, Veeva Center of Excellence
Vice President/General Director, Technology & Practice Lead, Veeva Center of Excellence
With close to 20 years of experience in the marketing technology world, Nick Pankiewicz heads up both the Technology Strategy & Delivery group within Digitas Health and Publicis Health’s Veeva Center of Excellence.
A formidable technical strategist, Nick has led multiple engagements for a wide variety of clients. He has produced everything from websites to apps to complex multi-channel marketing platforms. As lead for the Veeva COE, he has built and influenced closed loop marketing projects for both large and small pharmaceuticals, empowering sales teams with customized content and highly interactive tools.
Giovanni Luca Merlotti has started his career in the Sanofi group in 1995 in Italy, holding various roles of increasing responsibility, first in ITS and then within the Marketing & Sales Dept. After a long experience in Italy, where he lead the Multi-Channel Dept. Since year 2000 to 2014 when he joined the Sanofi European Center of Excellence for Multi-Channel developing the MCM methodology still used by Sanofi.
In 2016 Giovanni Luca became Head of Multi-Channel Marketing & Digital for the Global BU General Medicine & Emerging Markets of Sanofi before to join Sanofi Pasteur as Head of Global Multichannel Execution in 2018.
After 3 years holding Marketing roles in different Pharma companies, Camille has been working for Sanofi Pasteur for 5 years, starting with international positions before moving to the french affiliate.
As Business Excellence Manager for Sanofi Pasteur France, Camille supports now the Commercial transformation by developing new ways of working and capabilities. Camille leads the continuous improvement of the CRM, ensuring alignment with the multichannel strategy.
Dan has had an extensive career in Marketing and has held senior roles in multiple Through The Line Agencies. His experience spans live global broadcasts to global rights management prior to him specialising in the Pharma sector 10 years ago.
Since then has brought his dynamic and innovative approach to the Pharma industry. He is currently transforming go to market strategies for Shionogi products in Europe, with a focus on digital transformation he is employing the latest in digital technology & data driven insights to drive connectivity and maximise effectiveness.
Current EuCan Regional Head of Digital CX and IT GI Franchise partner (Takeda).
Previous: Local/regional/global leadership roles in R&D, Commercial Operations, IT, Patient Services, Digital Marketing at B-MS, Teva, Shire, Takeda.
Focused on Digital Transformation In Pharma since 2007.
Mantra : “The degree to which various activities in the value chain are integrated becomes a source of competitive advantage”.
Davidek Herron is a Senior Director and Head of Global Digital Platforms & Operations at Teva. With a focus on healthcare technology, he has dedicated himself to working on AI and Machine Learning to be at the forefront of the next leading innovation that shapes healthcare.
In his earlier years, Davidek was drafted to play professional basketball, a sport he continues to play and coach his two boys on.
General Medical Practitioner, CEO Consulting Company
General Medical Practitioner, CEO Consulting Company
Nigel is a practising (now part time) General Practitioner of 30+ yrs. Previous CEO of UK NHS Clinical Commissioning Group. Former Chair of Greater Manchester Medicines Management Group. Current CEO of Trifolium Consulting Ltd, an introducer of innovative Medical Technologies, Devices and Systems to UK market.
Mara van Dorst joined UCB in April 2018 in the role of IT G2M CRM, Digital & Omnichannel Lead for Europe and International Markets responsible for the development and implementation of omnichannel capabilities for HCPs.
CEO at USACD, with a 25-year long track record in multimedia, digital publishing and online communications, I keep deeply involved with our partners & clients within the Healthcare industry, learning new ways to reach their audience using digital channels, and understanding how to improve their digital skills as an organization.
As a Principal Product Manager for Veeva Network, Fernando is responsible for designing features or functions of the product. During the involvement with the entire product lifecycle, the activities performed include the definition of product requirements, strategy, and roadmaps, perform product demos to customers, overseeing the development of features, and providing product support to Veeva sales, marketing, and implementation teams.
Fernando has been working in the life sciences industry since 2008. He started his career at Veeva in 2011 as a product support engineer making his way into professional services, and finally into product management for Veeva Network, where he has grown with the product from the very beginning working in several areas of the best in class cloud-based customer master application for the life sciences industry.
Fernando graduated from the University of Alabama in Huntsville (US) with a bachelor’s degree in Computer Engineering and holds a master’s degree in Management Information Systems.
Gea Ballmann is a Solutions Consultant at Veeva specialized in Commercial Cloud and lead for Events Management. Previous to joining Veeva, she has held various positions that involved Veeva CRM, being it as a trainer for partners or as a consultant during an implementation. Additionally, she has experience as a technical consultant for Microsoft Dynamics 365.
Kevin is a member of the Vault product management team with primary responsibility for Digital Asset Management (DAM). Since joining in 2016 he has managed the Brand/Medical Portal, Automated InDesign Component Linking, Automated Image Renditions, and other DAM initiatives. Prior to Veeva Kevin has served over 20 years in the enterprise software space.
Vice President Strategy, Commercial Content Europe
Vice President Strategy, Commercial Content Europe
Ian joined Veeva in January 2020 and is responsible for Strategy for Commercial Content across Europe that includes Vault PromoMats, CRM, and other related products. Ian is also responsible for the exciting Global Standard Metrics feature. He is passionate about making life easier for customers to produce compelling content that is fully compliant and delivered to market with speed.
Before joining Veeva, Ian spent over 25 years in several divisions across pharma, from Sales through to Head of Compliance. His most recent roles were as Global VP, Head of Global Advertising & Promotion at Shire and Global VP, Head of Compliance & Ethics Digital Transformation Office at Takeda. Before joining the pharmaceutical industry, Ian served in the Royal Marine Commandos for 12 years.
As VP Veeva OpenData Product for Europe, Angelique is responsible for Veeva’s data division in Europe.
Angelique brings over 20 years of relevant experience within Professional Services, of which 7 have been dedicated to the Life Sciences industry. Prior to joining Veeva, Angelique was Vice President of Global and European Operations at life sciences CRM company, Cegedim. Prior to that, Angelique spent over a decade in various senior-level technology project management roles at NCR France, a solutions integration company. Angelique has extensive experience in building and managing professional services teams to serve life sciences users worldwide.
Angelique graduated from the Université Pierre et Marie Curie and earned a Masters of Computer Science from Paris VI University. She has also earned accreditation in project management from the Project Management Institute and undertaken Prince2 training. Angelique is fluent in French, Spanish and English.
As part of the Veeva CRM product team in Europe, Zied is responsible for customer success in the area, from product standpoint. Zied has a diverse background: Engineering degree in Computer Science, 4 years as a software engineer at Atos, 3 years in New York at Pierre Fabre’s US subsidiary as a IT/Finance project manager and 6 years at Pierre Fabre HQ in France.
With 12 years of experience within the life sciences industry, Rob specializes in offering compelling content & digital industry knowledge and expertise. Previous roles include product management in Pharma & Customer Success Management. Part of the day-to-day role involves running a Center of Excellence for content & digital, offering thought leadership, innovating, and sharing best practices with customers.
Rob holds a degree in Marketing Management from Oxford, a leadership diploma from Cambridge, and enjoys continued learning and development.
Valentin is responsible for Veeva Nitro and is part of the Veeva CRM product team in Europe. Customer Relationship Management professional with an extensive business background in implementing and managing global projects in several industries which have resulted in improved business operations for clients. Broad product knowledge with experience in CRM, ERP, and Analytics integrations. In-depth product application expertise including Veeva CRM, Veeva Nitro, Veeva Vault, Force.com, and Salesforce.com.
As part of the EU Customer Success Team, Sally works with Veeva customers to ensure they are educated and informed about the business value from using our products effectively and efficiently.
Before Veeva acquired 14 years of industry experience (Allergan) working in several different roles within the Sales Operations and Business Intelligence area. She was the business lead for the salesforce.com CRM implementation, worked on a bespoke Territory Alignment Management system, and delivered a Master Data Management and Data Quality strategy for Europe.
Sally credits her experience at Allergan as invaluable to her current role at Veeva as she can demonstrate and understand the customer perspective having walked a few miles in their shoes.
Callum Hawes is responsible for leading Veeva’s Global Medical Content Strategy – helping customers to optimize the management of their scientific content, and transform their medical information business processes and technology. Over the last 5 years he has occupied a number of roles across Veeva’s Commercial and Medical Content business having initially joined from Zinc Ahead, where he was responsible for customer insights.
Felicity is a Senior Customer Success Manager dedicated to Commercial and Medical Content in Europe. As part of the CSM team, Felicity provides post-go-live support to Vault Promomats and Vault MedComms customers. Felicity’s role is to ensure Veeva customers maximize their Veeva solutions’ value and get the latest information on Vault releases, best practices, and existing functionality.
As Practice Manager, Multichannel CRM, SMB, Roxanne is responsible for delivering successful CRM implementations to our SMB customers in Europe. With over ten years of consultancy experience in the life sciences industry, she spent the last six years at Veeva working closely with SMB customers across Europe, working on small and medium-sized implementations.
Partnering with Sales, Strategy, and CSM Teams, Roxanne develops implementation approaches and best practices to ensure a smooth and efficient implementation experience for our customers and provide guidance and coaching for Consultants in Project Manager roles.
As a Product Manager for Veeva Vault PromoMats, Emma’s focus is making sure that PromoMats accelerates customers’ review and distribution of compliant content and enables global reuse with built-in digital asset management. She is responsible for owning the product roadmap, designing and overseeing new features, delivering product demos, and working with customers to ensure the product fulfills their requirements.
Before joining Veeva, she worked in the product management team at StubHub, an eBay company, and at Tesco.
Emma holds a BSc in Natural Sciences from Durham University.
Practice Director, Cross-Product Architecture, Europe
Practice Director, Cross-Product Architecture, Europe
Ben is the Director of Commercial Cross-Product Architecture in Europe. He is responsible for developing best practices to ensure that customers get the maximum value from Veeva Commercial Cloud investment.
Ben comes from a delivery and architecture background. He began his career in Accenture and has spent the last 16 years working in services, mainly in the life sciences industry and the public sector.
Ben joined Veeva at the end of 2014 as a data-focused senior consultant. Between 2016 and 2019, he ran EU Network Services, OpenData Services, and Align Services before moving to head-up a new Architecture Services Team in 2020.
Currently based in Manchester in the UK, Ben has a bachelor’s degree in Anthropology from Durham University.
Irina is a solution consultant responsible for identifying business requirements and providing commercial content best practices through tailored demonstrations. She is also the Subject Matter Expert on medical content and inquiry management, working closely with customers to ensure consistent and compliant medical communications across channels and geographies.
Before joining Veeva, Irina was an Account Executive for a global provider of enterprise cloud computing. She helped her customers through their journey of digital transformation.
Vincent is responsible for the integration and automation of data sources, Veeva OpenData evaluation, pre-sales activities, and professional services support during project implementation. Vincent also manages the Veeva OpenData Research Center department in Europe.
Vincent graduated from ENSEIRB-MATMECA engineering school with a specialization in data processing. He started his career in the telecommunication industry and then moved to the pharma industry, with Cegedim/IQVIA.
Vincent joined Veeva in 2015 to launch Veeva OpenData in Europe.
Harvey Thandi is part of the Commercial Solution Consulting team. Harvey has over 15 years of experience in providing integrated, cloud-based, best-of-breed technologies to the life sciences industry. As subject matter expert for multichannel and medical CRM, and through tailored demonstrations, Harvey enables companies to achieve their commercial and medical goals of getting treatments to patients faster.
Jeroen is an experienced Life Sciences professional with more than 17 years experience in the Industry. He has mainly worked in IT designing and deploying global CRM & Digital channel solutions in corporate environments. Today, Jeroen is a Customer Success Manager at Veeva, building long-term relationships with customers to make sure they get the most out of the Veeva CRM, matching business processes and Veeva capabilities.
His track record covers a broad range: designing CRM strategies for organisations, developing & implementing solutions, managing complex projects, as well as leading project teams. Jeroen has done this for the following domains: CRM, Sales/Marketing Effectiveness, Digital Marketing, Multichannel/Campaign Management, Data Warehousing and Digital Asset Management. He has also worked at a Digital Agency as Operational Director responsible for Quality, Agile development and Support Desk.
Customer Success Manager, Commercial Content Europe
Customer Success Manager, Commercial Content Europe
Loyd Vidal is part of the Customer Success Management team in Europe for Commercial Content customers. He looks after our customers to ensure they leverage the tools they have, maximize people and process adoption. As a CSM, he aims to sharpen the customer’s product knowledge to have a continuous improvement of their processes, as well as advise and educate them to increase the value they are receiving from the solution, identify pain points and work to solve them with their and our internal teams.
Loyd joined Veeva during the Summer of 2017, after having spend 8 years in the Content Management space as a Senior Consultant and Customer Success Manager. He has an overall 16 years working in technology solutions, with leading positions within Business and IT.
As a Product Manager for Veeva Align and Veeva CRM in Europe, Neal is responsible for ensuring that those products meet the needs of Veeva’s customers in the region.
He has 15 years of experience working in the CRM space across Europe, almost half of which has been spent in life sciences where he has played key roles in building products and implementing Veeva CRM for global enterprise customers.
Neal holds a bachelor degree in Computer Science from the University of Kent (UK).
Patrick is a Principal Product Manager for Veeva Network in Europe. His responsibilities include the transformation of customer requirements into product functionality, as well as the communication of the product roadmap. His focus is on maximizing the value that customers get out of Veeva Network by designing and delivering innovative product features for the European region.
Patrick has extensive expertise in the area of enterprise information management. During his 20+ years in the IT industry, he has occupied various roles in consulting, development, and product management. Prior to joining Veeva, he worked as a senior solution architect at SAP, implementing solutions for master data management, data integration, and business intelligence. Patrick started his career as a developer for web-based business applications with a focus on the life science and chemical industry.
Patrick holds a diploma in computer science and economics from the University of Applied Sciences in Essen, Germany.
As a Product Manager for Veeva Vault MedComms, Richard’s focus is making sure that Veeva’s dedicated Vault for medical users meets their specific needs. He is responsible for owning the product roadmap, designing and overseeing new features, creating product demos, and working with customers to ensure the product fulfills their requirements. Richard has experience working in the technology sector. Before joining Veeva, he worked in the product management team at a global fintech firm, delivering quantitative finance solutions to banks and financial institutions.
Richard holds a Masters in Physics from the University of Nottingham, and a Ph.D. in Theoretical Physics from the University of Warwick.
Elisabet is a Customer Success Manager for CRM in Europe, based in Barcelona. In her role, she supports customers through best practice guidance, education sessions, awareness of latest released features, and partnering on initiatives to ensure their success. Elisabet started her Veeva career in 2019.
Before joining Veeva, she had 13+ years in IT consulting, Project Management, and training experience. In her previous role, she acquired her more than four years of Pharma CRM industry experience by working at OMEGA CRM Consulting SL, where she delivered support, project management, and consulting services to Boehringer Ingelheim in her role of IT System Lead for Call Center, Events Management and MLR capabilities.
Elisabet has received a Master in Business Administration Degree in ISEAD.
Helene is a Customer Success Manager for Veeva CRM. She works alongside our product, support, sales, and services teams to ensure full her customers’ product adoption and best utilization of Veeva Multichannel CRM solutions to achieve optimal business value.
Helene started at Veeva in 2016 as a Professional Services Consultant, implementing CRM, Vault and Events for customers. Prior to Veeva, she has been already helping pharma companies for several years, working in a multichannel content agency.
Naomi leads the Commercial Customer Success Team in Europe, responsible for the ongoing success of Veeva’s CRM and Commercial Vault customers by maximising the value they are getting from their existing Veeva investment.
Naomi has more than ten years of experience in the life sciences industry having joined Veeva as part of the acqusition of Zinc Ahead in 2015. Naomi previously worked in healthcare communications for a small number of digital agencies and has deep domain and technical expertise, particularly around the creation, approval and publishing of multichannel content.
Naomi has a Bachelor of English degree from the University of Nottingham.
Practice Director, Commercial Technical Services Europe
Practice Director, Commercial Technical Services Europe
Péter is a Practice Director, EU Commercial Technical Services, leading a team of 28 highly skilled technical consultants and senior architects. Their team works in all phases of the solution delivery: building proof of concepts, providing advisory at early stages and supporting implementations and post-implementations.
Péter joined Veeva in 2019 after 12 years in architecture and digital transformation advisory at global companies. Over the past 18 years, Péter has worked with business and IT teams to deliver technology solutions to business problems.
Péter has an MSc. in Computer Sciences and Bsc. in Economics.
Orestis is a Business Consultant for Commercial Content. In his time implementing DAM for life sciences organizations of all sizes, Orestis Ntarlas has developed a strong understanding of DAM – from building modular content strategies to overseeing global rollouts.
He is a graduate of the Veeva Consultant Development Program. He has spent his career at Veeva, helping customers configure Vault PromoMats to their needs. Orestis has also worked outside of life sciences. He has consulted for small startups and Fortune 500s on their strategic innovation processes.
Nicki is a Customer Success Manager for Veeva CRM. In this role, she partners with her customers to ensure their ongoing success and adoption of CRM.
Nicki joined Veeva in 2020, having worked in the life sciences industry for the past nine years. Her career began as a CRM Analyst for a global pharma company, where she was involved in the go-live and ongoing adoption of Veeva CRM in the market. Nicki managed Veeva platforms across Europe for an SMB before moving to Accenture, where she had the opportunity to expand her CRM and Vault knowledge while working as a Consultant on Veeva implementations with Global Pharma clients.
Nicki is based near Maidenhead in the UK and holds a BSc in Business Research & Consultancy from Aston University.
Ashley is the Data Governance & Quality Manager for Veeva OpenData Europe. He is based in France and is responsible for defining and implementing the data governance framework, data quality monitoring, and compliance process for Veeva OpenData.
Ashley started his data career in 2001 and later got involved with customer reference data in 2006 while at Cegedim. He moved to Veeva in 2014 and has been focused on OpenData product excellence ever since.
Ashley received a BS in Economics from UC Santa Cruz.
Tobias is the VP Link Application. He is responsible for the design, delivery, and roadmap of the software. Before joining Veeva in 2015, he created Award-winning analytics and content optimization software used by Boeing, Norton, Adobe, and others. Tobias held product leadership positions in Asia, the US, and Europe.
Abhinav is a Paris-based Senior Business Consultant. He recently joined Veeva in August 2020 with 10+ years of experience in management consulting, with the last seven years based out of Europe. He specializes in strategy and analytics in the life sciences space. Before joining Veeva, Abhinav worked at Monitor Deloitte and IQVIA across topics ranging from scenario planning, brand strategy, launch excellence, market access, and commercial effectiveness.
Abhinav did his Bachelors in Chemical Engineering from IIT Delhi, India.
Victoria is a Principal of our European Business Consulting group. She leads the Customer Experience work covering topics such as Customer Journey Mapping, Service by Design, Business Model Innovation, or Marketing Excellence.
Victoria has over nine years of experience in this space and has worked with most of the top 10 Pharma companies at global, European, and market levels. Before Veeva, Victoria worked for the Life Science Commercial team at EY in Spain, Switzerland, and London.
She is currently based in London and has a Master’s Degree in Law and Business from Comillas University (ICADE Business School) in Madrid.
Louisa is a Principal in the European business consulting group and works across commercial strategy, focusing on Launch Excellence, Marketing Effectiveness, and shaping the future Medical/Commercial operating model. Louisa has over a decade of consulting experience partnering with life sciences organizations to diagnose and transform how and where they create sustainable value and build competitive advantage.
Before joining Veeva, Louisa helped establish the new consulting group in EY UK and was a member of Accenture’s European Life Sciences consulting group. Louisa is also a member of the English Bar and has a Masters from Cambridge in Business & Political Science, and a Masters from Glasgow in International Politics.
Bart is a Product Manager in the OpenData team at Veeva. He is responsible for managing and executing the OpenData product roadmap across the UK, Ireland, Netherlands, and Poland. Bart started his career at Veeva 4 years ago. Before that, he was working on various account management roles within the pharma and IT industry. His previous experiences involved implementing marketing tools, CLM systems, and other digital solutions.
Giulio is a Consultant for Veeva Professional Services on the Multichannel CRM and Global Domain Lead for Approved Notes. His primary responsibilities are advocating the value of Approved Notes, supporting implementations, and working with product and strategy teams in evolving the product and onboarding new customers.
Giulio started his Veeva career in 2018 in Professional Services as a consultant working with customers on CRM and Events Management implementations. He was also the lead for the delivery of the Italian Package. Before joining Veeva, he gained consultancy and pharma experience working at IQVIA, supporting various customers for CRM and business intelligence systems.
Giulio received an MS in Engineering from the Polytechnic University of Turin.
Senior Consultant, Commercial Architecture, Europe
Senior Consultant, Commercial Architecture, Europe
Adam is a Senior Consultant for Commercial Cross-Product Architecture in Europe. His primary responsibility is defining best practices in Global CRM implementations and driving design architecture, org setup, and interconnected systems globally.
Before his current role, Adam was part of the Technical Services team in Budapest, working as a developer, architect, and consultant working with customers on Veeva CRM implementations. Before joining Veeva, he worked as a developer for eight years, mostly on the back-end and administrative systems.
Brian Uber has been with Veeva for eight years, primarily focused on Veeva Network and data management in delivery and strategy roles. Prior to Veeva he was an enterprise architect working in the data warehouse/BI and systems integration space for for life sciences.
Gaetano is the Strategy Lead and Market Owner of Veeva Italy. He started his Veeva career in January 2019. Prior to joining Veeva, he worked at Linkedin for 6 years as Senior Relationship Manager, managing the biggest customers of Linkedin Italy. Before that experience, Gaetano worked for ten years for Cegedim (Cegedim Dendrite) covering various commercial roles like Account Executive, Global Account Manager and Senior Sales Manager.
Gaetano is based in Milan and is passionate about technology and people.
Jenna works as part of Veeva’s Commercial Strategy team in Europe, specifically on Events Management. Before joining Veeva, Jenna worked for Roche SAS as Customer Relationship & Experience Manager, leading CRM and events management programs for the Regional Europe as well as the French affiliate.
In her current role as Head of Events Management Strategy, Jenna is focussed on ensuring Veeva’s customers’ success with Events Management throughout Europe, and is responsible for the strategic vision for Events Management in the region.
Kilian Weiss is responsible for Veeva’s Link division. He spent the last decade helping life sciences companies navigate stakeholder complexity around the world.
Before joining Veeva, Kilian founded Mederi, a leading provider of global KOL data and services for life sciences companies. He led several acquisitions in the KOL space resulting in the sale to Veeva.
Kilian deeply cares about turning complex data and analytics into measurable value for customers.
Bas is an experienced life science professional with more than 18 years of experience in the industry. He has worked in both IT, as well as in business functions for leading companies like Pfizer and Amgen.
His track record covers a broad range: creating CRM strategies for organizations, developing & implementing solutions to operationalize these strategies, managing complex programs/projects, as well as leading multi-disciplinary (international) teams. He has done this for the following domains: CRM, Sales-/Marketing Effectiveness, Digital Marketing/Multichannel/Campaign Management, Analytics, Master Data Management, and Digital Asset Management. He has also worked in consultancy (CapGemini) as Managing Consultant focusing mostly on CRM.
Sebastien Noel is Veeva’s Multichannel Strategy Lead in Europe. He is experienced in virtual engagements and digital transformation. Driven by the constant change in Life Science, he aims to reimagine the commercial mix with pharma companies to better serve HCPs and patients.
Sebastien held several international positions prior to Veeva, working closely with pharma companies but also with multiple industries. He holds a master degree in International Business from the University of Orleans, and a degree in Japanese from Aichi University.
Chris is the GM for MyVeeva for Doctors & Veeva Labs. Since joining Veeva in 2015, Chris has led Veeva Labs, an internal startup incubator, and other special projects, including the integration of the Zinc Ahead acquisition.
He has over 20 years of experience in enterprise applications and mobile technology, spanning product management and strategy at PeopleSoft, Oracle, and Adobe. His first mobile product was the PeopleSoft Mobile Directory for WAP, launched on four-line, green-and-black LCD phones in late 2000.
Chris graduated with a Bachelor of Arts from Georgetown University and an MBA from the University of California, Berkeley – Haas School of Business.
Corin is a passionate consumer of all things web, having worked online for 19 years, on market leading consumer websites and with major brands.
He has a broad knowledge base and innovative commercial sense, with experience in content and experience management, UX, digital design, creative, production, strategy and client service in major digital players, such as Buzzfeed.
Corin joined VMLYRx London 18 months ago and has experience in the IBD, cardiovascular, oncology, (haematological malignancies and breast cancer), diabetes, digital health and animal health fields.
With a human sciences background and extensive digital experience, working in this field is the ideal combination of skills for him.
Alexander has been a Senior Web Developer at W2O Group for the last three years. He has 6+ years of experience within the Healthcare and Pharmaceuticals industry, which revolves around developing data-driven solutions that facilitate user activation and continued engagement.