Veeva Vault MedComms

Communicate scientific information more efficiently by centralizing all global medical content and medical inquiry management in one single solution.

From creation and approval through delivery and fulfillment, Vault MedComms delivers a single source of truth for managing global medical content.

By ensuring that accurate content is always easily accessible — from medical information, publications, and posters to field medical materials — Vault MedComms ensures consistent and compliant medical communications across all channels and geographies.

Vault MedComms helps you provide customers with the right information when they need it.

BENEFITS

Single source of truth: Centralize your medical content and consolidate your medical inquiry management in a single, global repository. Ensure scientific communications are accurate across channels and geographies.
Streamlined operations: Quickly respond to customer inquiries via their preferred channel with real-time access to your latest approved medical content.
Complete: Integrate with CRM to track activity, channel preference, and interactions. Surface content usage and consumption metrics to understand what content is leveraged and in which countries.

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Simple Review and Approval

Collaborative Review and Approval

Advanced Search Functionality

"Vault was the right solution for us, given its forward thinking, intuitive interface, full complement of 21 CFR Part 11 compliant capabilities, and security benefits we needed for our most important asset: our content."

Jeff Webster | Vice President, Operations, Kythera
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"I've worked on other systems where references were not easy. And the fact that you can tag a link in a system right away makes everything 100% better."

Dana Maiman | CEO and President, FCB Healthcare
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Features

SINGLE, COLLABORATIVE END-TO-END SOLUTION

Vault MedComms provides a single, secure solution for all stakeholders to author, review, approve, distribute and access content across the globe. From call centers to portals or other channels, there is always one centralized source of truth.

ONE SOURCE, MULTIPLE CHANNELS

Includes a complete content repository that manages content across all Veeva CRM and other channels—such as a medical communications call center—for rapid, controlled content distribution and expiration.

RESPONSE PACKAGE GENERATION

Assemble, publish, and manage response packages with automatic cover lever personalization. Maintain traceability to source templates for full audit trail back to original documents.

GLOBAL CONSISTENCY, LOCAL FLEXIBILITY

Easily create local medical content derived from global assets while maintaining traceability back to the original source. Tailor documents to meet local language, customs, and regulations with region-specific approval processes.

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INTERACTIVE REPORTS AND DASHBOARDS

Easy-to-use, detailed dashboards and reports allow real-time progress tracking across the entire content lifecycle. Easily identify bottlenecks and areas for process improvement.

REAL-TIME COLLABORATIVE AUTHORING

Seamless integration between Vault and Microsoft Office Online provides real-time collaborative authoring and does so in a compliant way. See a demo.

INTEGRATED MEDICAL INQUIRY MANAGEMENT

Vault MedComms combines global medical affairs content management and medical inquiry management in a single solution for more efficient scientific communications.