Veeva Vault MedComms

Provide a central hub for all of your medical content, from creation and approval, through to delivery – providing your customers the information they need, when they need it.

The biggest hurdle in managing global medical information — finding the right content at the right time — drains productivity and risks compliance. Vault MedComms serves as the single source of truth for managing medical content.

By ensuring that accurate content is always easily accessible — from medical information, publications, and posters to field medical materials — Vault MedComms ensures consistent and compliant medical communications across all channels and geographies.

By speeding approvals and ensuring the right content is always easily accessible—from medical information, publications, and posters to field medical materials—Vault MedComms ensures consistency and compliance enterprise-wide.

BENEFITS
  • Single source of truth: Centralize your medical content in a single, global repository with real time authoring, collaboration, and approval tools. Ensure scientific communications are accurate across all channels with version control, expiration policies, and single click withdrawal.
  • Improve customer experience: Quickly push content to the field with native integration to Veeva Medical CRM, and respond faster to medical inquiries through your customer’s preferred channel with real-time access to your latest approved content.
  • Deliver actionable insights: Integrate with CRM to track activity, channel preference, and interactions. Surface content usage and consumption metrics to understand what content is leveraged and in which countries.
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Simple Review and Approval

Collaborative Review and Approval

Advanced Search Functionality

Features

SINGLE, COLLABORATIVE END-TO-END SOLUTION
Vault MedComms provides a single, secure solution for all stakeholders to author, review, approve, distribute and access content across the globe. From call centers to portals or other channels, there is always one centralized source of truth.
ONE SOURCE, MULTIPLE CHANNELS
Includes a complete content repository that manages content across all Veeva CRM and other channels—such as a medical communications call center—for rapid, controlled content distribution and expiration.
RESPONSE PACKAGE GENERATION
Assemble, publish, and manage response packages with automatic cover lever personalization. Maintain traceability to source templates for full audit trail back to original documents.
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GLOBAL CONSISTENCY, LOCAL FLEXIBILITY
Easily create local medical content derived from global assets while maintaining traceability back to the original source. Tailor documents to meet local language, customs, and regulations with region-specific approval processes.
INTERACTIVE REPORTS AND DASHBOARDS
Easy-to-use, detailed dashboards and reports allow real-time progress tracking across the entire content lifecycle. Easily identify bottlenecks and areas for process improvement.
REAL-TIME COLLABORATIVE AUTHORING
Seamless integration between Vault and Microsoft Office Online provides real-time collaborative authoring and does so in a compliant way. See a demo.