50% of all accessible HCPs are meeting with reps using a hybrid model.
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Veeva CRM Engage

Deepen HCP relationships with a global platform to meet, connect, and share.

Benefits

Increase Access and Engagement

Create connections with HCPs automatically and increase access in between meetings.

Enable Agile Field Teams

Allow field teams to adapt to local access conditions and HCP preferences for in-person or remote interactions.

Integrated Tracing and Reporting

Get a 360-degree view of HCP engagement across channels with automatic reporting that’s connected to Veeva CRM.

Features

HCP Centric Scheduling

Field reps and MSLs can check HCP office hour preferences and request meetings.

  • Ensure more effective interactions, by selecting from HCP preferred days, times, and channels.
  • HCPs can personalize their schedule to show office hours and office policies.
  • Field reps can easily select from the most convenient options for their customer.
HCP Centric Scheduling

Remote Meetings

Engage provides a common industry platform that makes remote interactions easy and compliant as part of a rep’s natural workflow.

  • Send invites and meet with a few clicks.
  • Reuse compliant Veeva CLM content with automated content tracking and recording.
  • Track and record all remote detail activity in Veeva CRM for further reporting and insights.
Remote Meetings

Compliant, Two-way Messaging

Reps and participating HCPs can instantly search for, connect to, and chat with each other across the industry.

  • Create new connections with hard-to-reach HCPs that prefer digital engagement.
  • Deepen existing HCP relationships with customer-centric engagement and chat-like messaging.
  • Respond more quickly to HCP requests for patient resources, content, or samples.
Compliant, Two-way Messaging

Share Content and Patient Resources

Life sciences brands can more quickly respond to HCP requests for materials, samples, patient resources, or services.

  • Safely share content and resources in person, while maintaining social distance.
  • Enable HCP to self-serve with easy, on-demand access to brand content and resources.
  • Share pre-approved content using trackable links that can be sent via email, chat, or text.
Share Content and Patient Resources

Veeva CRM Engage Resources

Learn How to Rethink Engagement and Respond to HCPs on Demand
eBook Learn How to Rethink Engagement and Respond to HCPs on Demand
Watch How Engage Deepens your HCP Relationships
Demo Watch How Engage Deepens your HCP Relationships
See How You Can Deepen Connections With HCPs
Demo See How You Can Deepen Connections With HCPs
Veeva CRM Engage Connect
Product Brief Veeva CRM Engage Connect

Interested in learning more about how to connect with HCPs in between meetings?