Leading pharma organizations are striving towards digital excellence across customer engagement, content, and data to have the insights and flexibility to meet the needs of their customers, regardless of the channel.
Hear from Debbie Young, multichannel strategy and customer insights director at Otsuka Europe to understand how they embraced digital excellence to enable hybrid engagement at scale.
5 steps to make digital excellence a reality and improve customer experience and field productivity. Check out the Commercial Leaders Guide to Digital Excellence.