Sponsors

ACCENTURE LIFE SCIENCES
PATIENT INSPIRED. OUTCOMES DRIVEN.

Accenture’s Life Sciences group is committed to helping our clients make a meaningful impact on patients’ lives by combining new science with leading edge technology to revolutionize how medical treatments are discovered, developed and delivered to people around the world. We provide end-to-end business services as well as broad range of insight-driven services and solutions in strategy, consulting, digital/analytics, technology and operations in all strategic and functional areas—with a strong focus on R&D, Sales & Marketing, Patient Services and the Supply Chain.

We have decades of experiences working with the world’s most successful companies to innovate and improve their performance and across the entire Life Sciences value chain to better serve patients and stakeholders. Accenture’s Life Sciences group connects more than 15,000 skilled professionals in over 50 countries who are personally committed to helping our clients achieve their business objectives and deliver better health and economic outcomes.

Adobe gives everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We empower people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

Adobe Creative Cloud, Document Cloud, and Experience Cloud bring together our design expertise with customer intelligence to deliver experiences that get results. With a robust platform that’s powered by advanced science, a thriving community of partners and developers, and a culture that’s passionate about pushing the boundaries of what’s possible with our products, Adobe is changing the world through digital experiences.

Aktana is a pioneer in intelligent customer engagement for the global life sciences industry. Aktana’s proprietary Contextual Intelligence platform combines advanced technologies with human insight to help commercial teams curate more personalized healthcare provider experiences through multichannel engagement. Aktana supports over 250 brands worldwide to maximize data investments, drive productivity, and continually enhance go-to-market strategy.

More than half of the top 20 global pharmaceutical companies are Aktana customers. Headquartered in San Francisco, Aktana also has offices in Philadelphia, London, Barcelona, Tokyo, Osaka, Shanghai, Beijing, Sydney, and Sao Paulo.

Salesforce is the #1 CRM, bringing companies closer to their customers in the digital age. Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, blockchain, voice and artificial intelligence—to create a 360° view of their customers. For information, please visit www.salesforce.com.

About Amazon Web Services: For 14 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 175 fully featured services for compute, storage, databases, networking, analytics, robotics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 77 Availability Zones (AZs) within 24 geographic regions, with announced plans for nine more Availability Zones and three more AWS Regions in Indonesia, Japan, and Spain. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs.

BASE is a consultancy focused on the pharma industry. HQ in Denmark and offices in Switzerland & Germany. BASE is one of the few Veeva Premiere Partners both for Commercial and Development Clouds and a Salesforce Partner.

BASE has a strong focus on processes, change management, adoption and data and has created accelerators to ensure that maximum value is created from Veeva CRM/Events/Engage, PromoMats and MedComms.

Deloitte is a leading accounting and consulting company in Switzerland and provides industry-specific services in the areas of Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax & Legal.

With more than 2,000 employees at six locations in Basel, Berne, Geneva, Lausanne, Lugano and Zurich (headquarters), Deloitte serves companies and organisations of all legal forms and sizes in all industry sectors.

Deloitte AG is an affiliate of Deloitte North South and Europe (NSE), a member firm of the global network of Deloitte Touche Tohmatsu Limited (DTTL) comprising of around 312,000 employees in more than 150 countries.

ec4u expert consulting ag is a leader in the field of CRM. We assist our customers with the digital transformation of their business-critical processes in marketing, sales, and service – across the entire lifecycle (also „customer journey“). We are a preferred Veeva Services Partner.

At ec4u, we realize that for a company to stay healthy and stable, these particular customercentric units must interact seamlessly. Hence, our consulting, implementation, and support services ensure that the customer journey always encompasses the entire lifecycle of the project – ranging from strategy & expert consulting services through to technical execution, support, and advancement. These activities are accompanied by the commitment of modern Customer Analytics & Business Intelligence-Methods. The goal of the digital transformation is to make CRM more efficient through:

• a clearly-defined, customer-centric strategy,
• stringent, IT-backed business processes,
• transparent, KPI-based monitoring and controls, plus
• strengths-oriented employee development and management.

We enhance our performance with diverse value-added services that include setting up customer lifecycle management, providing demand centers, and actively monitoring social media. We tailor the models for all our services to your specific needs, aimed at achieving the best possible project outcome. On the technical end, we stand as partners behind current leaders in the field of CRM, including Salesforce and Veeva. We are active in all facets of CRM, underpinned by 12 offices with more than 350 employees and over 800 projects executed successfully worldwide.

LPW Training Services is the global industry leader in Life Sciences training and a proud Veeva Alliance Partner. We were founded in 2004 as a minority-owned women global provider of training services and are proud to be a WBENC certified supplier.

LPW offers standard and custom blended learning solutions to train Veeva CRM and Vault Suites to increase adoption and drive proficiency. LPW’s core competency is LEARNING. We have expertise in adult learning principles, instructional design, content development, and training. We train in more than 35 languages and have offices in the USA & UK. We will partner with you to develop learning plans that drive compliance and elevate results for YOUR business needs. We believe the key to operational excellence across all industries is rooted in a robust learning strategy.

LPW feels strongly that training is not a one-time event but a continuous process. Through close collaboration with customers, LPW aligns with our customer’s business goals to deliver learning plans that immerse each team in critical applications, reports, and processes that drive exceptional insights, planning, and execution.

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more

By working together, Qlik (a Veeva Gold Partner) and SDG Group (a Qlik Elite Solution Provider & Global System Integrator) deliver real-time data integration and analytics that help life sciences and healthcare organizations transform all their data into value. The partnership is supporting Veeva customers worldwide to see more deeply into customer behavior, reinvent business processes, discover new revenue streams, and balance risk and reward. Learn more at www.qlik.com and www.sdggroup.com.

Our customers have jumped ahead of their competition with our products. Come see why!

RMH MEDIA GmbH is a digital consultancy agency focussing on content production and multichannel marketing. A global team of 60+ digital natives and software engineers service our healthcare customers.

Our expertise lies in helping build cohesive digital ecosystem to support proper multichannel marketing.

In Digital Marketing, speed matters. For rapid and cost-effective content production, we are amongst the leaders in the industry for authoring solutions for Veeva Approved Email and Veeva CLM integrating directly with Veeva Vault.

Connecting the Veeva product suite to the web channel has never been easier! Whether it is authenticating a user against Veeva CRM, or reporting analytics back to the customer timeline, we have the right solution for you!

As a Veeva partner for more than 5 years, we have an unblemished record delivering high value business services across both Brand and corporate departments. Since 2019 RMH joined the Veeva Full-Service-Content partnership and has a large number of individual certified team members.

We understand healthcare marketing like few others – tailored content, technologies and services add value to our client’s customer journeys. We ensure that CLM content leverages all what the Veeva ecosystem can offer; e.g. data driven content, Augmented-Reality, Veeva MyInsights and much more.

Trustrack is the essential, complementary tool to Veeva CRM, for compliant, omnichannel sharing of ePrints.

Trustrack captures auditable data on the transfer of value and delivery of published scientific content, which is centralised and fed back into Veeva CRM.

Trustrack provides a complementary consent solution to Veeva, with a fast and simple user experience for all parties, driving access to HCP customers, within the Veeva environment.

Established in 2009, Trustrack works with 20 of the top 25 Pharma companies globally.

USACD is a Barcelona-based Digital Agency with a long track record creating effective Multichannel strategies with Veeva CRM for the Life Science community worldwide. As a result of our extensive experience in UX/UI digital design, communication and marketing, and our deep technological knowledge, USACD is able to help our customers take full advantage of the Veeva CRM ecosystem and deliver unique, creative solutions tailored to the requirements of any type of project or audience. We think. We design. We code.

Across Health is an international end-to-end boutique consultancy and trusted advisor to senior leaders in biopharma.

With a focus on customer engagement in the digital age, we partner with our clients to design, develop, execute and measure evidence-based, omnichannel customer engagement strategies and companywide digital transformation programmes – for the short, medium and long term.

Next to focused, pragmatic consultancy services we offer a range of industry-leading products to kickstart & accelerate your digital transformation: Navigator and Omnichannel Planner (channel & content mix optimization and planning), SCALA (blended skill building & capability booster), and Maturometer (maturity assessment & benchmarking).

Aqurance, is Pharma’s trusted partner, offering holistic business solutions exclusively for Life Sciences.

As one of the 1st European implementation partners of Veeva Systems, brings an in-depth knowledge of the entire Veeva Commercial Cloud Suite.

Aqurance is one of the few Veeva Premiere Services partners, a Veeva Multichannel Content partner, an OpenData Partner
and almost 90% of the delivery team are personally trained and certified by Veeva, holding more than 70 certifications in total.

The team has proven track record of Veeva Commercial CRM and Multichannel Content Management projects,
as well as robust experience of managing large-scale deployments that span more than 60 countries.

• Company’s professional services division specializes in Veeva CRM implementations, managed services, technology training and support.
• Digital services division specializes in Approved Email, CLM, Engage and MyInsights, as well as Salesforce Marketing Cloud services.

Located in London and Athens, the company has been recognized among “Top 100 Europe Most Innovative Companies”
and “Technology Fastest Growing Organizations” by prestigious institutions such as Inc.com, Deloitte, Red Herring etc.

At Anthill, we support and challenge our partners in their digital transformation by designing & deploying scalable, sustainable solutions that close the gap between strategy and execution, ideas and implementation. As a digital communications agency exclusively for the life sciences, we work closely with global and regional teams to increase belief in the potential of integrated omni-channel strategies and the digital solutions they include, build understanding and capabilities across teams, and ultimately scale adoption across organisations.

As a leading life sciences digital agency, with more than 20 years’ experience, we have developed Anthill Activator™ – an innovative digital content management platform which enables Veeva users to more efficiently manage their digital resources, making it easy to create and localize content, improve internal collaboration, and power a much faster response to market demands.

Anthill Agency has the highest level of Veeva Multichannel Content Partner Certification with more than 700 successful projects delivered for Veeva CLM, Approved Email, and the Engage Product Family.

At Bright Affect we’re highly experienced consultants and expert practitioners in driving your adoption of new software and technology. Our experience-led approach delivers software adoption solutions that engage with your people, leading to greater utilisation and return on technology investment.

We know how to select and deliver tailor-made solutions that excite your teams and become truly embedded in your systems and processes. Discover how we engage, motivate, and upskill your teams more effectively, turning new software and hardware benefits directly into business performance.

With our know how, you know how.

Highp is a new digital solution for accessing healthcare professionals. Now you can send personal video messages that drive better outcomes.

Highp for Veeva Approved Email enables Veeva customers to enhance email communication in a more interactive format with video content. It is a complete solution to design and deliver new push-video services.

Marketers can now extend campaigns to more meaningful convincing services, with personal field force video invitations and video-content on any device.

C3i, an HCL Technologies Company, is a recognized Veeva Services Partner. Our specialized services for Commercial and Medical have helped many Life Sciences organizations start and scale up their Commercial and Medical operations. We maximize Veeva suite investment with implementation, integration, training and support services.

With over three decades of training experience, Eagle Productivity Solutions provides measurable business and performance impact through guaranteed adoption, driven by the science of human behavior change.

We help the world’s leading life-sciences companies meet their commercial and R&D goals through our comprehensive and scalable suite of Eagle 360 training solutions.

In R&D, we help customers improve end-to-end business processes across product development and significantly reduce time to market while meeting quality, regulatory and compliance standards by optimizing processes through training.

Our Eagle 360 Veeva commercial training helps life-sciences organizations improve multi-channel customer engagements and elevate their customer-centric strategy through actionable customer analytics and insights.

With a high-performance engagement strategy and a diverse product and services portfolio, our AI-driven platform and team of Veeva-certified experts deliver innovative and tangible outcomes to elevate performance and productivity.

Eagle is a division of NIIT, one of the world’s leading learning and development companies.

GlobalVision is an enterprise document inspection software, helping companies get their assets to market error-free by automating time-consuming manual proofreading. With every change or handoff, there’s an opportunity for errors to be introduced. GlobalVision’s integration enables Veeva customers to automatically inspect revisions throughout the document workflow. This helps speed up revision quality checks and ensure any errors are quickly found so you can gain confidence in your process and accelerate your document go-to-market timeline.

Based in Paris, Maquetting has extensive experience in the field of graphic design and the development of mobile and web applications. Maquetting has over 35 years of experience in the pharmaceutical sector and has spent the last 6 years developing CLM and eADV solutions for the majority of existing platforms. We do not deal with medical content, it is the domain of communication agencies. Agencies or pharmaceutical companies can outsource the graphic design part to us, but we focus on technical development and provide advice and guidance on user experience from the early stages of a project.

We are certified on most CLM platforms (Veeva level 3) and our role is to find solutions to the technical problems that are posed to us.

Founded in 2006, Pharma Advisors was Veeva’s first Partner in Europe. Since then, we have acquired tangible expertise in the Veeva and Salesforce Platform by delivering +60 successful implementations throughout Europe.

Pharma Advisors has developed CRM Ecosystems for life sciences organizations, delivering solutions and services based on salesforce.com technology.

Our Team of Salesforce Certified Consultants have both the highest technical qualifications as well as a background in the Healthcare industry, and are able to define, deliver and implement solutions taking into consideration the specifics of the sector.

Pharma Advisors offer services of Veeva and Salesforce Implementation, CRM Post Roll Out, Vault implementation, Consulting.

Our Key Differentiators for VEEVA Customers:

• Ability to provide a solid value proposition
• Perfect combination of robust technical capabilities
• Excellent project management skills
• Deep understanding of the market

Pulse is a leading global provider of multichannel marketing services, automation and artificial intelligence technology for the life science industry.

Working with some of the world’s largest healthcare organisations, we use our customer-centric approach, compelling creative, and ground-breaking technology to create remarkable experiences for healthcare professionals and patients.

Adopted by leading global life sciences organisations, Pulse’s Content Authoring solution Heartbeat™, offers a best-in-class approach to automated multichannel content creation for Veeva customers. Heartbeat™ automates common tasks across the digital content supply chain to support organisations to increase productivity, reduce production costs, streamline localisations and minimise time to activate content by up to 90%, enabling customers to spend less and do more.

Seamlessly integrating into Veeva Vault PromoMats, Heartbeat™ works across Veeva Commercial Cloud; Veeva CLM, Veeva CRM Approved Email, Veeva CRM Engage Meeting, Veeva Medical CRM and Veeva CRM MyInsights- helping Veeva customers create engaging promotional and medical content in a fraction of the time and cost.

As one of the highest certified Full Service Veeva Content Partners in Europe, we have a long history and deep expertise of helping customers get the most out of the Veeva Multichannel CRM. Get in touch to find out how we can help you create remarkable experiences, streamline your content supply chain or to see Heartbeat™ in action.

Purple is a full-service content partner working in partnership with Veeva to deliver high performing, digital solutions for our clients.

At Purple, we’re more than just Veeva experts. We’re end-to-end closed loop marketing (CLM) specialists. We’re strategists, writers, designers and developers who recognise the full potential of Veeva as a platform to tell the wider story. We push the boundaries of what’s possible through insight-driven creativity to deliver a more compelling and engaging story. We take complex medical science and skilfully craft it into compelling, engaging communications that bring it to life for HCPs and patients alike.

As accredited Veeva partners, we are experts in the development of powerful marketing solutions using the full Veeva Commercial Cloud. Using the latest functionality of Veeva as a digital publishing platform, we have the ability to create eDetail aids and digital communications that really stand out from the crowd, and that really work.

• Veeva CLM
• Veeva Approved Email
• Veeva Engage Meeting
• Veeva CRM MyInsights
• Veeva Vault PromoMats

As specialists in pharma and healthcare, Purple provide international clients with strategy, data analytics and a full suite of creative and digital resources to support all digital, multi-channel, marketing and campaign needs. We are continually experimenting with new media applications for pharmaceutical marketing, from websites, interactive training and tablet sales aids, to mobile health initiatives, virtual events and social media.

Purple is an international healthcare marketing agency with a strong European presence, we work with some of the world’s largest pharmaceutical companies, supporting them across 31 countries.

Including: MSD, Novartis, Pfizer, Allergan, Amgen, Nestle Life Sciences, Leo Pharma, Sanofi, Eli Lilly, Elanco, Ferring, Takeda, Baxter & Clinigen.

A strategy for fast-track, profitable growth
At PwC, we are in the business of transformation, known for our commitment to achieving results, and helping our clients gain a better understanding of what their customers need, and to organise their business with the customer at its heart. We combine strategy, technology and management consulting expertise to help organisations succeed, with an understanding of how business works and a knowledge of how the right technology in the right place can create competitive advantage.

We can help you understand how you can better serve your customers and deliver more meaningful experiences for them, and create growth through customer connections.

Together we can create long term sustainable profitable growth for your business by better connecting you with your customers. By transforming your strategy, operations and experience, accelerated through the adoption of technology, we’ll help you to adapt to your customers’ current and future needs.

At PwC, we have been on our own global technology-enabled transformation journey over the past 4 years, as we have transitioned to cloud, globally, across our major business functions. Our 250,000 people have experienced transformation first-hand, and we have a deep understanding of how to bring your people and organisation with you in delivering change at scale. We would be delighted to share the benefit of this experience with you.

Riva improves data-driven customer journeys with Veeva.

Enterprise applications are built to make life easier, but they weren’t necessarily built to work together – simply and securely – and at scale. Riva can help. Riva is trusted every day by over 1,000 companies to connect enterprise applications – including Veeva – to the data that your customer-facing teams rely on. Veeva is built to collect a steady stream of data from patients via health apps, patient-centered platforms, and the office applications your team uses most. When you connect the dots, you create trust and long-term relationships with patients.

Riva fits seamlessly within complex life science data and application environments. We ensure data is meaningful, secure, and relevant, then we make sure that you stay in compliance by surfacing it only to the right employees and on appropriate screens.

The life sciences sector is at an inflection point. Are you prepared to protect your company and your customer data in this ever-evolving digital landscape, both now and in the future? Riva is purpose-built with deep consideration to user ease and customer needs. Our solutions are scalable, flexible, and ensure that compliance, security, and privacy are maintained.

Riva can solve your application interoperability challenges simply, quickly and without a huge investment in technology, change management, or security risk.

At SunTseu Life Sciences, our mission is to allow you to generate more opportunities and revenue by improving your customer satisfaction and engagement.

In this perspective, as a Veeva partner and integrator, within 3 services areas of certification: Implementation Support, Training and Post Implementation, we provide end-to-end cloud solutions for Life Sciences industries using Veeva’s market leading products.
We provide consulting, business solutions, IT project management, training and third party application maintenance.

Rich in over 15 years experience, SunTseu has provided solutions for some of the biggest pharmaceutical companies around the world across EMEA and U.S.A regions.

Sycor mbs is a member of the Sycor Group – a service provider for digital transformation with approximately 600 employees around the world.

Founded in 1998, Sycor supports customers with custom IT services and solutions for all corporate divisions along the entire value chain, integrating individual solutions harmoniously into existing ones or setting up completely new infrastructure and application landscapes. SYCOR mbs GmbH is a leading service provider for IT projects in sales and service organizations.

Our customers are well-known companies and we support them with implementing and operating new systems, including consulting, training and service.

Sycor mbs has specialized in multichannel CRM services for the Life Sciences Industry and has gained tangible expertise in over 100 CRM projects. With our international team of CRM experts, we support successfully national and international companies by enabling new processes and technologies in sales and marketing.

Viseven, being a Veeva Full-Service Partner and Silver Certified Veeva Technology Partner, drives digital transformation in pharma, and complements the capacities available to Veeva Suite in the realm of content authoring.

Viseven epitomizes innovation as an early adopter of modular content and omnichannel practices in pharmaceutical brand communications. The company offers pharma customers both omnichannel expertise and a number of solutions that address the industry’s needs: content creation, management, remote and other communications, etc.

Viseven team is the creator of the eWizard content authoring solution fully integrated with Veeva. This unique platform allows to create, edit, convert, localize and manage flexible content, as well as distribute it across channels into any target system, allowing for faster time-to-market and cost efficiency. eWizard users have reported up to 80% savings on content production. However, the platform offers more than just editing content. The vision behind eWizard is to encapsulate even more possibilities to connect the life sciences digital universe. It has already been prized by a number of TOP-50 pharmaceutical enterprises.

With the innovative modular approach in eWizard, life sciences minimize the amount of manual tasks, concentrating on creative work and facilitating MLR, as well as compliance with global branding guidelines – transforming the way professionals work in marketing.

With its powerful set of integrations, bridging Veeva Vault PromoMats to Salesforce Marketing Cloud, Oracle Eloqua, Adobe Experience Manager and many others, eWizard also serves to connect the life sciences digital universe powered by Veeva with the capacities provided by these other systems.

ZS is a professional services firm that works side-by-side with companies to help develop and deliver products that drive customer value and company results. We leverage our deep industry expertise, leading-edge analytics, technology and strategy to create solutions that work in the real world.

With more than 35 years of experience and 7,000-plus ZSers in 28 offices worldwide, we are passionately committed to helping companies and their customers thrive.