Upgrading to Vault CRM: Insights
from Idorsia and Otsuka Europe

As the life sciences industry shifts toward a more dynamic, AI-driven model, staying ahead of the innovation curve is critical. In this industry panel, Sarah Feck, EU digital content & CRM business partner at Otsuka Europe, and Baptiste Omont, senior director, commercial and medical systems at Idorsia Pharmaceuticals Ltd,  share their experiences of being among the first to successfully migrate to Vault CRM.

Chapter 1:

Staying ahead of the innovation curve with Vault CRM

Chapter 2:

Keys to a successful migration experience

Chapter 3:

Transforming HCP engagement with Vault CRM Campaign Manager, Vault CRM Engage, and AI agents

Watch the full panel discussion and roadmap on Veeva Connect.