Connecting the industry for better patient outcomes
If you are a healthcare professional (HCP) or scientific expert, you are in the right place. At Veeva, a Public Benefit Corporation, we believe that accurate data about your expertise and scientific activities are key to getting the right treatments to the right patients faster. It ensures you receive timely, relevant medical and scientific information, and that you have the opportunity to engage in clinical trials or other R&D activities. Information Collection Notice - For further details on how Veeva processes your personal data, please click here.
Respecting privacy is at the core of how we operate
This site is designed to allow you to:
- Learn who Veeva is.
- Obtain information about the kind of data we process and with whom we share it.
- Contact us to receive more information or to exercise your data privacy rights.
Supporting your mission to improve health and extend life
Veeva Systems is a global provider of industry-specific, cloud-based software and data solutions that address the unique operating challenges and regulatory requirements of companies in life sciences and consumer health. We are a Public Benefit Corporation incorporated in Delaware (USA), and part of our corporate purpose is to balance the interests of all industry stakeholders, including physicians, caregivers, and patients.
Learn more about VeevaBe part of future innovations
We provide two main services that include data about HCPs and scientific experts:
Veeva OpenData Commercial and Veeva OpenData Clinical are global reference data of HCPs, healthcare organizations, and affiliations. For you as an HCP, this mainly means data about your education, workplace, and professional contact details. It allows Veeva’s customers to identify and contact relevant HCPs to provide scientific and medical information, clinical research requests, and promotional content.
Veeva Link Key People is designed to facilitate communication and collaboration between relevant experts and life science companies to improve research and treatment outcomes. Veeva Link helps companies identify and prioritize all relevant scientific, digital, and clinical leaders and keep track of their scientific activities across channels in real time.
Moving the industry forward
How do Veeva services help you, your patients, and the life sciences industry?
Healthcare professionals
As key people in improving treatment and patient care, you benefit from more relevant research and scientific information that our customers, life sciences companies, may provide.
Life sciences companies
Our customers benefit from better expert input into research and development and from your help in bringing the right treatments to the right patients at the right time.
Patients
As a result of the communications described, patients may benefit from better clinical research, diagnosis, and treatment.
Privacy in Focus
Veeva values privacy. Responsible data use is at the core of what we do.
- We only collect information that relates to the professional practice of healthcare professionals and scientific experts.
- We regularly review data to keep it up to date, and we remove data that is outdated.
- All data is protected by robust security measures (details below).
The above information is a summary of our privacy practices; for more details, please see below.
Exercise your rights
You have the right to receive a copy of your information, to correct it, and under certain circumstances restrict its processing or request deletion of your information from our database.
Contact usLegal Basis
We base our activities on the legal basis of legitimate interest. Our customers have a legitimate interest in communicating with professionals like you to improve therapy, patient care, and drug development. Our legitimate interest is to provide information and insights to facilitate such communication.
Further Details to the Information Collection Notice
Information we collect. We collect the following types of personal information related to the professional identity of healthcare providers and other industry professionals and stakeholders, including you:- Professional Identity & Contact. We collect information such as your name, email address, phone number, gender, membership in professional associations, unique identification number assigned to your profession (such as NPI and license number) and the name, size, and location of the company you work for and your role within it.
- Professional Activity. We collect information about your professional activity such as your specialty, educational background, references, contributions to events, participation in clinical trials, publications and publicly available collaborations between you and other professionals or companies in the life sciences industry context.
- Professional Social Media. We collect professional social media information such as hyperlinks to professional network sites, posted content, handles, tweets, hashtags, likes, followers and mentions.
- Professional Images and Recordings. We collect publicly available video recordings and photographs.
- Inferences. We collect inferences, such as your professional interests, product preferences and engagement preferences, that are drawn from the above identifiers and your activities.
How we collect information. We collect personal information from publicly available sources including government and public records, association websites, institutional websites (hospitals, universities, medical facilities), medical databases and registries, and other online professional profiles and web sources related to your professional activity. We may also collect personal information directly from you, your employer and affiliates, from suppliers who have previously collected your information having obtained your consent where required by applicable law, and from our customers.
Sharing your information. We share personal information with pharmaceutical, biotechnology and medical device companies (the life sciences industry) to allow these companies to provide you with scientific information about their products and services and as required by applicable law. We may also share your personal information internally and with our subsidiaries and third parties for the following purposes:- to enable third parties to provide services on our behalf;
- where required by law or to establish or protect our or others’ rights, property, or safety or to defend legal claims;
- in connection with a corporate merger, sale of our company, or asset transfer; and
- for additional purposes with your consent, where consent is required by law.
When we share your personal information, we will take reasonable steps to ensure that we only share the minimum personal information necessary for the specific purpose and circumstance.
Security. We maintain a privacy and security program with technical, physical, and organizational safeguards designed to protect against the wrongful access, use or disclosure of personal information, and to provide a level of security which we believe is appropriate to the risk our processing of your personal information poses to your privacy. We regularly review and modify our security measures to reflect changing technology, laws and regulations, risk, industry and security practices and other business needs. More information about our security program can be found here.
Where your information is located. Veeva stores your information within the European Economic Area (EEA). We are a global company. As a global company, we may transfer your personal information to various locations around the world for the purposes described in this notice. We apply the protections and limitations described in this notice regardless of where we process your personal information.
We also comply with various legal frameworks that enable the cross-border transfer of personal information. Where required, we rely on transfer mechanisms that lawfully support data transfer to other jurisdictions, such as Standard Contractual Clauses, “adequacy” determinations, obtaining your consent or another recognized transfer mechanism. For more detailed information visit this website.
Data controller.
The data controller of Veeva’s data cloud is
Veeva Systems Inc.
4280 Hacienda Drive
Pleasanton, CA 94588, USA
For Veeva OpenData, the main establishment within the EU is
Veeva Systems Hungary Kft.
Bécsi út 68-84, 1034
Budapest, Hungary
For Veeva Link, the main establishment within the EU is
Veeva Systems GmbH
Lindleystraße 12,
60314 Frankfurt am Main, Germany