Veeva AI

Deep AI for Life Sciences

Hear how industry-specific AI solutions for life sciences are driving greater productivity from clinical to commercial.

Upcoming Veeva AI Webinars

Virtual events are for life sciences professionals and approved guests. Livestreams are hosted on Veeva Connect, please use your company email address for access.

Veeva AI for Safety embeds agentic AI within a connected safety suite of applications to scale automation across PV — within regulated workflows and a trusted platform.

By bringing together deep AI agents and rules-based automation, Veeva’s approach increases efficiency and productivity while maintaining control and oversight.

Join to hear:

  • Vision and roadmap: Veeva AI for Safety and holistic PV automation
  • Customer Impact: How organizations are reducing manual effort while improving data quality
  • Demonstration: Case Intake Agent, Case Narrative Agent, and Veeva AI Chat
  • Live Q&A with product experts

Biopharma brands rely on static websites and email to engage patients and HCPs, yet these channels often function as one-way communications that make it difficult for users to quickly find the information they need.

Join this session to learn how leading brands are transforming existing MLR-approved content into compliant, conversational AI experiences that deliver instant answers and generate commercial evidence to improve engagement and content strategy.

Topics include:

  • Why static brand.com and one-way email playbooks fail patients and HCPs
  • How conversational AI drives a 7x lift in high-value actions to advance treatment
  • Best practices for MLR-approval and implementation
  • Generating actionable commercial evidence to optimize your content strategy

Speakers:

  • Ahmed Elsayyad, President, Veeva Ostro
  • Gregory Le Cleir, Head of Uro Oncology Patient Marketing, Ferring Pharmaceuticals

Veeva AI for Regulatory is positioned to enable agentic regulatory. It includes purpose-built solutions that solve key regulatory challenges, increasing efficiency and speed, and giving you more time to focus on strategic work.

Join this session to learn how Veeva AI brings AI capabilities to Veeva RIM to automate and simplify work, while maintaining security and compliance for regulated environments.

Solutions featured in the session:

  • Vault AI (Assistive AI): Delivers regulatory experiential insights and end user guidance in a new conversational way, helping users complete their work more efficiently.
  • Veeva Falcon RIM (Agentic Labor): Standard agents that complete labor-intensive tasks, freeing time to focus on meaningful work like proactive submission planning and optimal dossier strategy.
  • Veeva Falcon Writer (Agentic Authoring): Generates submittable document drafts, working natively with Veeva RIM and Microsoft Word and dramatically reducing authoring cycle times.

Speakers:

  • Pratyusha Pallavi, Executive Director, Falcon Regulatory
  • Jordan Williams, Senior Product Manager, Falcon Regulatory
  • Jonathan Gaynor, Senior Solution Consultant, Regulatory
  • Cindy Ling, Senior Product Manager, Vault AI for Regulatory

As AI adoption grows across the organization, monitoring agents and LLM token usage becomes important to scaling AI while maintaining control. Vault AI provides built-in monitoring and administrative tools to help organizations understand usage patterns, manage token consumption, and optimize AI operations—all within the Vault Platform.

Join experts to see:

  • AI usage metrics, including AI actions, token consumption, execution time, and trends
  • Live demonstration of built-in dashboards for usage monitoring and token alerts
  • How to enable and disable users, agents and actions to ensure the right users have access to the right agents
  • Q&A with Vault AI experts

Speakers:

Pat McQueen, CTO and SVP Solution Consulting
Andy Han, SVP, Vault AI and Vault Platform
Jared Katz, Senior Director, Development Cloud Strategy
Peter Delahaye, Senior Manager, Solution Consulting, Veeva AI

AI introduces additional validation considerations for GxP-regulated environments. Vault AI builds on the infrastructure qualification (IQ) and operational qualification (OQ) as part of the Vault platform, and is now complemented by agent evaluations and new monitoring tools.

Join experts for a live discussion and Q&A about:

  • How Vault AI builds on the IQ/OQ-validated deterministic software foundation
  • Veeva delivered Agent Scorecards to evaluate probabilistic outputs
  • Ongoing Veeva agent monitoring to support continued performance and compliance
  • Human-in-the-loop design principles
  • Agent monitoring tools available natively in Vault Platform

Speakers:

Pat McQueen, CTO and SVP Solution Consulting
Andy Han, SVP, Vault AI and Vault Platform
Jared Katz, Senior Director, Development Cloud Strategy

Past Veeva AI Webinars

Vault AI is industry-specific agentic AI with agents in the Vault Platform and all Veeva applications. See how native AI capabilities in Vault Platform help users work faster and more efficiently by automating and simplifying work, while maintaining security and compliance for regulated environments. With audit trails, observability, and token usage monitoring, Vault AI provides the visibility and control to easily adopt AI across your organization.

Hear from experts on:

  • How Vault AI brings native, agentic AI to the Vault Platform
  • Customer Impact: How organizations are reducing manual effort while improving data quality
  • Overview on standard platform agents, custom agents, Vault AI Tab, Vault AI Chat
  • Live demo of platform agents, custom agents, and AI monitoring and usage
  • Enabling Vault AI in your Vaults

Speakers

Andy Han, SVP, Vault AI and Vault Platform
Pat McQueen, CTO and SVP Solution Consulting
Jared Katz, Senior Director, Development Cloud Strategy
Peter Delahaye, Senior Manager, Solution Consulting, Veeva AI

Get a practical guide to activating the Agentic Call Report and building the foundation for precision engagement with Commercial Evidence.

This session covers:

  • How to activate agentic voice and compliant free text in Vault CRM
  • Ways to transform field insights into actionable, scalable Commercial Evidence
  • Activation best practices and strategies for working with your compliance team
  • What’s up next on the Agentic Call Report roadmap

Whether you’re just getting started or ready to accelerate, you’ll leave with concrete next steps to advance your Agentic Commercial journey.

Veeva Hosts:

Cindy Chiang, SVP, Vault CRM Product Management
Ali Mersky, AVP, US Commercial Business Consulting
Michelle Vredberg, Director, Vault CRM Strategy

Veeva Falcon MLR delivers Agentic MLR to significantly reduce manual effort and shorten review cycles. Our goal is to reduce manual MLR labor by 70% over the next five years, and we are bringing that capability to your teams today.

See the future of agentic MLR review firsthand.

Learn the Vault AI strategy for quality, including why this approach will drive meaningful efficiency gains for the industry.

Join Veeva Quality Cloud President Mike Jovanis to hear:

  • Strategy: Vault AI vision and value for quality
  • Showcase: Demo of platform, application, and customer-specific agents
  • Roadmap: Upcoming Quality Cloud use cases
  • Interactive Q&A