Veeva Vault CRM
Pharmacy Sales Capabilities
Drive consistent retail execution excellence with pharmacy insights.
All-in-One Pharmacy Sales Solution
Ensure process compliance in field execution across territory planning, visit preparation, execution, customer engagement, and closure.
Order Management
Maximize Pharmacy Sell In with Insight-Led Negotiations
Order Management allows reps to quickly capture, price, and process single or multi-product orders directly at the point of sale.
Improve offline order negotiation at point of sale
Automate complex pricing conditions for better pharmacy negotiations.
Work with speed and efficiency
Accelerate order capture to find the right products, faster. Optimize negotiations with Recommended Order.
Negotiate with Confidence
Maximize orders with real-time insights, upsell and cross-sell driving negotiations.
Store Check
Optimize Product Visibility to Ensure Consumer Selection
Drive point-of-sale dominance by product availability and placement to influence consumer choice and maximize shelf presence.
Adapt to local market needs
Tailor inventory records to specific store layouts and regional requirements.
Accelerate field visibility
Synchronize inventory data instantly for a real-time view of the shelf.
Protect your agreements
Verify contract compliance on-site to ensure retail execution meets brand standards.
Maximize every interaction
Get real-time compliance checks and take corrective action in pharmacy to optimize sales outcomes — not post visit reporting.
Product Training
Educate Pharmacists and Turn Them Into Experts and Advocates
Drive expert recommendations at point of sale with structured product education for pharmacists and assistants. Auto-capture content shared during the pharmacy visit to ensure messaging is consistent and compliant, and secure brand influence.
Personalize HCP engagements
Tailor detailing topics for every interaction to highlight product benefits and brand investment through advertising and promotion.
Deliver a consistent brand narrative
Use structured checklists to prioritize key products and ensure messaging stays on-strategy.
Optimize representative efficiency
Accelerate call reporting with “Favorite” product tagging while maintaining total portfolio flexibility.
Simplify audit readiness
Automate the recording of educational activities to ensure effortless regional and internal compliance.
Customer Success
Trusted Partner to the Consumer Health Industry
“Our field teams can now improve product visibility while quickly negotiating orders with accurate pricing and discounting determined in store.”
Emilie Perthuiset
General Manager, France, Biocodex
“We can now optimize the order price more effectively as discount calculations are already pre-loaded into Veeva CRM, making the complete pharmacy order process from capture to delivery seamless and efficient.”
