Veeva Vault CRM Approved Email

Personalize HCP Communication
with Compliant Email

Stay connected with customers and extend face-to-face
conversations with personalized emails.

Announced 2013 Status Very Mature Customers100+
Approved Email | Compliant, Rep-Sent Email for Life Sciences
As Access Declines, Connected Engagement Creates an Edge
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Send compliant emails
and track results

Compliant emails

Veeva Vault CRM Approved Email is an add-on application within Veeva Vault CRM that allows users to send compliant emails to HCPs in a unified experience. Users can quickly assemble an email selecting approved templates, content fragments (links in the email), and optional personalization such as a personal greeting.

Email automation

Approved Emails can be scheduled and sent on behalf of field users by the home office or suggested by next best action engines.

Real-time metrics

Approved Email activity (such as sends, opens, and click-throughs) is automatically captured and recorded in Vault CRM, providing insight about content and engagement effectiveness.


Engage with HCPs


more HCP interaction with Approved Email


open rate with Approved Email


higher open rates than industry average

Why Approved Email

Stay connected and compliant

Customer Success

Trusted by biopharmas,
big and small

Laboratorios-Almirall Bausch-Health Biogen Boehringer-Ingelheim Chiesi G1 Galapagos Galderma Gilead Grunenthal Horizon Ipsen LEO Lundbeck OctaPharma Otsuka Pfizer Regeneron Shionogi UCB Upsher-Smith