Veeva Partner Community Privacy Policy





Veeva Alliances Partner Community Forum Privacy Notice

Last Updated: April 7, 2026

Veeva is committed to maintaining a privacy program that is designed around trust, transparency and respecting your rights in your personal information. This privacy notice applies to the personal information we process as part of Veeva’s Alliances Partner Community Forum (“Forum”) and describes how we process personal information, including what information we collect, why we collect it, how we use it, how we may share it, and your controls over your personal information.

Information We Collect

When you use our Forum, we collect the following types of information:

Category of Information Description
Device & Usage We collect device and usage information such as cookie records, web-browser type, device IP address, operating systems and versions, device motion data, and clickstream data.
Registration When you create an account, respond to surveys, register for events, subscribe to publications, or engage in similar activities through the Forum, we collect information that you provide through that process, such as your name, telephone number, email address and (optional) profile photo.
Account Verification When you log into your account, we collect your IP address, email address, and other related information we need to verify you are the account owner before allowing you to access that account profile and the Forum.
Engagement As you use our Forum, we collect information about how you engage with it, such as the people you follow, the content you post, and the types of services you request.

How We Collect Information

When you visit our Forum, we collect information directly from you, indirectly from you by observing your actions on our Forum, from your devices, and from the organization who provided you with access to the Forum.

Why We Collect Information and How We Use It

When you use our Forum, we collect your information to:

  • provide you with the experience and information you’ve registered for or subscribed to;
  • inform you of other events or information we believe you may be interested in;
  • analyze, improve and promote our events, campaigns, products and services;
  • personalize your content and experiences;
  • help us understand how you interact with us; and
  • help us to ensure the Forum is working as designed, including as necessary to analyze, improve and optimize the delivery and use of the Forum and its security.

We may also use your information:

  • to find and prevent fraud and respond to trust and safety issues that may arise;
  • for compliance purposes, including enforcing our Terms or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
  • for other purposes as described at the time your information is collected.

We do not make decisions about you which have legal or similarly significant effects on you, based solely on the automated processing, including profiling, of your data.

Sharing Your Information

Our Forum provides a community environment in which Veeva partners and potential partners can collaborate with each other and Veeva personnel. Any personal information you submit to the public spaces in our Forum may be read, collected, or used by others who visit the Forum and may be used to send you unsolicited messages. We are not responsible for the personal information you submit in a public space.

We may share your personal information internally and with our subsidiaries, service providers and other third parties for the following purposes:

  • to support the purposes described in the section above entitled “Why We Collect Information and How We Use It”;
  • to enable third parties to provide services on our behalf;
  • to comply with applicable law, legal obligations and valid legal processes such as search warrants, subpoenas, or court orders;
  • as necessary to establish, exercise or defend against potential, threatened or actual litigation;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate or prevent fraud or other illegal activity;
  • in connection with a merger, sale or asset transfer; and
  • for additional purposes with your consent, where consent is required by law.

We will not sell your personal information or share it with third parties for cross-context behavioral advertising. When we share your personal information, we will take reasonable steps to ensure that we only share the minimum personal information necessary for the specific purpose and circumstance.

Cookie Notice

Scope

We use information-gathering tools, such as cookies and web beacons, to collect information about you as you navigate our Forum. These technologies are used in analyzing trends, administering the Forum, and tracking users’ movements around the Forum.

Cookies

When you use our Forum, it asks your browser to store small text files called “cookies” on your device. Cookies are used to collect information about you, your preferences, or your device.

We only use Essential cookies. Essential cookies are cookies that are required for the Forum to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies do not store any personally identifiable information.

You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed – for details, see aboutcookies.org. If you do this, you may have to manually adjust some preferences every time you visit the Forum and some services and functionalities may not work. Please note that your choices are specific to our Forum and to the device and browser you are using.

Web Beacons and Similar Technologies

We use web beacons and similar technologies to understand how you use our Forum. Web beacons are clear electronic images that help us understand what content you have accessed. Web beacons do not place information on your device, but they may work in conjunction with cookies to monitor Forum activity. We use web beacons to operate and improve our Forum and communications.

Security

We maintain a privacy and security program with technical, physical and organizational safeguards designed to protect against the wrongful access, use or disclosure of personal information stored in our Forum, and to provide a level of security which we believe is appropriate to the risk our processing of your personal information poses to your privacy. We regularly review and modify our security measures to reflect changing technology, laws and regulations, risk, industry and security practices and other business needs.

Children’s Privacy

Our Forum is not designed for or marketed to children, and we do not knowingly collect, maintain or use personal information from children under 18 years of age. If you believe we may have mistakenly collected the personal information of a minor without appropriate consent, please contact us at alliances@veeva.com and we will investigate and promptly address the issue.

Your Controls

We offer you certain controls over your information. These controls may include the right to access, delete, correct, transfer and opt-out or object to the processing of your information. If you choose to exercise your rights, we will respond to your request in accordance with applicable laws, which may vary depending on where you live.

You can access, correct and otherwise manage your personal information that is maintained within your Forum account by using the features available when you log in to your account.

If you wish to exercise your privacy rights, email alliances@veeva.com, or call us, (free of charge) at 1 (877) 807-3230. In order to process your request, we require certain information about you. We will only use this information to verify your identity and facilitate the processing of your request. We may require you to provide proof of your identity. You may use an authorized agent to submit a request on your behalf. Authorized agents can submit requests to alliances@veeva.com. Authorized agents must provide appropriate documentation of their authorization (e.g., power of attorney).

There may be times when we are unable to fulfill your request; in those cases, we will let you know why we are unable to fulfill your request. If we deny or are otherwise unable to fulfill your request, you may have the right to appeal. To submit an appeal, contact us at alliances@veeva.com.

Transfer of Personal Information Between Countries

We are a global company. As a global company, we may transfer your personal information to various locations around the world for the purposes described in this privacy notice. We apply the protections and limitations described in this privacy notice regardless of where we process your personal information.

We also comply with various legal frameworks that enable the cross-border transfer of personal information. Where required, we rely on transfer mechanisms that lawfully support data transfer to locations that are not considered “adequate” by the appropriate data protection authority, which may include standard contractual clauses, obtaining your consent or another recognized transfer mechanism.

Data Privacy Framework

Veeva Systems Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF (UK Extension), and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. We have certified to the U.S. Department of Commerce that we adhere to the (i) EU-U.S. DPF Principles with regard to the processing of personal information received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension, and (ii) Swiss-U.S. DPF Principles with regard to the processing of personal information received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy notice and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the DPF program and to view our certification visit the Data Privacy Framework Program website.

The DPF applies to European, Swiss and UK individuals whose personal information is transferred to the United States. In compliance with the DPF, we allow these individuals the opportunity to choose (through an opt-out mechanism) whether their personal information is to be disclosed to a third party or used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized. The Your Controls section provides more information about these rights and the mechanisms we provide to exercise them. If we collect sensitive personal information on these individuals, we will obtain explicit consent before disclosing sensitive personal information to a third party or using it for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized.

If you have questions or concerns regarding our handling of your personal information under the DPF or about our privacy program generally, please contact us at privacy@veeva.com. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider, TrustArc, (free of charge) at feedback-form.trustarc.com/watchdog/request. If neither process resolves your question or concern, you may be able to pursue binding arbitration; visit the Data Privacy Framework Program website for more information about how to submit a complaint.

The Federal Trade Commission has jurisdiction over our compliance with the EU-U.S. DPF, the UK Extension, and the Swiss-U.S. DPF. We remain responsible for personal information that we transfer to third parties for processing on our behalf. We may be required to disclose personal information that we handle under the DPF in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, as described in more detail by our Government Access Request Policy.

Retaining Your Information

We will retain your information until it is no longer necessary to provide the Forum, until you request its deletion as described in the section above entitled “Your Controls”, or as otherwise required by law.

Contact Us

To exercise your rights, email alliances@veeva.com. If you have any questions about our privacy practices, you can contact our Chief Privacy Officer at:

Veeva Systems Inc.
4280 Hacienda Drive
Pleasanton, CA 94588 USA
privacy@veeva.com

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider, TrustArc, (free of charge) at feedback-form.trustarc.com/watchdog/request.

Changes to this Privacy Notice

From time to time, we may change this privacy notice to reflect changing technology, laws, regulations, risk, industry and security practices and other business needs. The most up-to-date version will be found on this page; we post its effective date at the top. If we make a material update, we may notify you through our Forum, by email, or other form of communication consistent with applicable law.

Jurisdiction-Specific Notices

Residents of the EU, U.K., and Switzerland

Veeva Systems Inc. is the data controller for our Forum. The legal basis for processing device and usage information is our legitimate interest in providing you with our Forum. The legal basis for the processing of other personal information is your consent. You agree that your consent will remain in place until your withdrawal. To withdraw your consent, email alliances@veeva.com. Our EU Data Protection Officer can be contacted at eudpo@veeva.com.

Residents of California

The categories of personal information we collect include:

  • Identifiers such as a real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name.
  • Personal Information categories as defined in the California Customer Records statute, Cal. Civ. Code Section 1798.80, such as name, telephone number and employment.
  • Internet or other electronic network activity information, such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.
  • Audio, electronic, visual, and similar information, such as images and audio, video or call recordings.
  • Professional or employment-related information.

We collect this information to support the purposes described in the section of this privacy notice entitled “Why We Collect Information and How We Use It.” We collect your personal information from the sources described under the “How We Collect Information” section of this privacy notice. We disclose the information from the above listed categories for the purposes and to the categories of recipients described in the section of this privacy notice entitled “Sharing Your Information ”. Refer to the section of this privacy notice entitled “Your Controls” for information on how to exercise your rights.

We do not use or disclose sensitive personal information for any purpose other than those specified in Section 7027(m) of the CCPA regulations.

Residents of Brazil

Residents of Brazil have the following rights under Article 18 of Brazil’s General Data Protection Law (LGPD):

  • Confirmation and Access: Right to know if we maintain your personal information, and obtain access to the personal information we maintain related to you;
  • Correct: Right to correct your inaccurate, incomplete or out-of-date personal information;
  • Delete: Right to block or request the deletion of any personal information considered unnecessary, excessive, or otherwise processed in in noncompliance with the provisions of LGPD;
  • Portability: Right to obtain a copy of your personal information in a portable and readily useable format, enabling the portability of your personal information to another service provider or product provider;
  • Opt-Out: To the extent we process your personal information on legal bases which are not your consent, you have the right to oppose any such processing;
  • Consent: To the extent we rely on your consent to process your personal information under LGPD, you have the right to obtain information about the possibility of denying consent and the consequences of such denial; the right to withdraw your consent, and the right to request the deletion of your personal information where we have processed your personal information on the basis of consent.
  • Recipients: Right to obtain information about the public and privacy entities with which we have shared your data.
  • Non-Discrimination: The right not to receive discriminatory treatment for the exercise of your privacy rights.
  • Complaints: The right to file a complaint regarding the processing of your personal information with the Brazilian National Data Protection Authority (ANPD) at https://www.gov.br/anpd/pt-br.

Refer to the section of this privacy notice entitled “Your Controls” for information on how to exercise your rights.