Certain documents that you have executed with Veeva may make reference to online terms. Please refer to the applicable section below for more details.
Veeva’s relationship with its customers is governed by our Master Subscription Agreement (“MSA”), along with order forms specific to our software and data products and statements of work for professional and consulting services.
If you do not have an MSA with Veeva but execute an order form or statement of work that references Veeva’s MSA, you agree to the terms set forth in this document. If you are entering into this online MSA on behalf of a company or other entity, then you represent that you have the authority to bind such entity and its affiliates to the online MSA’s terms and conditions. If you do not have such authority, or if you do not agree with the terms and conditions of the online MSA, you must not accept it and may not use the software or data products or request professional or consulting services.
Privacy Terms
Please refer to our Privacy Page for information about Veeva’s privacy practices. The terms below may be incorporated into your MSA with Veeva by reference. If you wish to execute any or all of the following for your organization’s records, please have an authorized representative sign the necessary form(s) from the following list:
- Data Processing Addendum
- Standard Contractual Clauses (Controller-to-Controller)
- Standard Contractual Clauses (Controller-to-Processor)
- Standard Contractual Clauses (Processor-to-Processor)
Your signature will be directed to Veeva, and we will return a fully executed version to you upon completion.
Other Information
For information about:
- How Veeva protects Customer Data, refer to Veeva and Customer Data Statement.
- Veeva’s service and availability information, refer to Veeva’s Trust Site.
- Veeva’s security program, refer to Veeva’s Security Program Overview.
- Veeva’s governance practices, including our
- Code of Conduct
- Global Anti-Corruption Policy
- Modern Slavery and Human Trafficking Statement (Australia and UK)
- Supplier Code of Conduct