Veeva Support Portal Account Request
The purpose of this form is to request a Support Portal account.
This account allows the user to do the following:
- View all product webinars and product solution articles
- Post questions & product suggestions to the Product Support Communities
- Open tickets with Veeva Support
- When specifying the Role in this form, select Application User or System/Business Admin.
- An Application User can open tickets with L1 Support and use the chat feature for CDMS, PromoMats, and SiteVault products.
- A System/Business Admin can open tickets with Product Support directly but cannot use chat functionality. This requires confirmation from the user's Manager to create the account.