Veeva Support Portal
Account Request

The purpose of this form is to create a Support Portal Account. An account allows users to open tickets with Veeva Support to report any issues experienced with Veeva applications.

Note: The Support Portal provides information that may help resolve an issue or answer a question. An account is NOT required to search or browse for articles.

Note:

  • When specifying the Role, select Application User or System/Business Administrator.
    • An Application User can open tickets for Tier 1 and use the chat feature for Clinical Data, PromoMats, and SiteVault products.
    • A System/Business Administrator can open tickets with Product Support directly but cannot use chat functionality.
      • System/Business Administrator access requires manager approval. Enter the Manager’s email address when prompted.
  • When entering the email addresses, users must specify business-email addresses. Any requests using a generic email address (e.g., Gmail, Yahoo, Hotmail, etc.) will be rejected.
  • Our privacy notice for registered support portal users is available here.

To obtain an account, complete and submit the form below:

Name