Zoom for Enterprise Meetings

Zoom is an important tool for Veeva in enabling our global workforce. Due to the COVID-19 pandemic, global use of Zoom has increased more than 20 times between December 2019 and April 2020 as the world looks to technology to practice social distancing.

Today, more than 200 million active users rely on Zoom every day. A significant part of the increase has been the free use licenses offered to individuals, small businesses and schools.

Zoom Security

Zoom’s platform offers enterprise-grade security and is trusted by banks, security companies and technology companies around the world.

For meetings secured by the host, there have been no cases of actual Zoom security breaches to-date.

As Zoom’s usage has grown, they have continued to add further security enhancements to their platform. They have responded quickly to reports of vulnerabilities in the media, some of which have been accurate and some inaccurate.

Details of security reports are available on the Zoom blog.  Most were addressed in a release on April 1, 2020, and the rest in their follow up releases throughout the summer of 2020. Additional issues commonly reported in the media include:

  • “Zoom bombing,” or unauthorized users guessing Zoom meeting IDs and entering, is preventable by adding a password to your meetings, and is on by default at Veeva.
  • Meeting encryption: Zoom traffic is encrypted from sending to receiving client and never decrypted in the middle. Zoom migrated to AES256 GCM encryption and retired their old ciphers.
  • Zoom traffic sent to China: Zoom provides the ability to control geographic routing, and unless a call contains Chinese participants, Veeva has Zoom configured to explicitly prohibit use of servers in China.

Should you need more information about Zoom or how Zoom is used at Veeva, please contact us.  We would be happy to discuss it with you.