Trust

Zoom for Enterprise Meetings

Zoom is an important tool for Veeva in enabling our global workforce. Due to the COVID-19 pandemic, global use of Zoom has increased more than 20 times between December 2019 and April 2020 as the world looks to technology to practice social distancing.

Today, more than 200 million active users rely on Zoom every day. A significant part of the increase has been the free use licenses offered to individuals, small businesses and schools.

Zoom Security

Zoom’s platform offers enterprise-grade security and is trusted by banks, security companies and technology companies around the world.

For meetings secured by the host, there have been no cases of actual Zoom security breaches to-date.

As Zoom’s usage has grown, they have continued to add further security enhancements to their platform. They have responded quickly to reports of vulnerabilities in the media, some of which have been accurate and some inaccurate.

Details of security reports are available on the Zoom blog.  Most were addressed in a release on April 1, 2020.  Additional issues commonly reported in the media include:

  • “Zoom bombing,” or unauthorized users guessing Zoom meeting IDs and entering, is preventable by adding a password to your meetings, and is now on by default.
  • Meeting encryption: Zoom traffic is encrypted from sending to receiving client and never decrypted in the middle. This post includes details.
  • Zoom traffic sent to China: As Zoom reacted to scale their global infrastructure, two servers in a China data center were added to the backup failover pool that serviced a limited subset of global calls.  They were removed immediately.

Should you need more information about Zoom or how Zoom is used at Veeva, please contact us.  We would be happy to discuss it with you.