Commercial Connections
Medical – Safety
Announced 2024 Status Early Customers 1-10
Streamline adverse event intake and case processing by automating the flow of AE event records between MedInquiry and Safety inboxes.
- Adverse Event Intake: Safety and Medical Inquiry – Accelerate intake process by automating the transfer of Adverse Events
PromoMats – Medical
Announced 2024 Status Early Customers 1-10
Simplify document management and enhance collaboration between medical and promotional teams by automatically transferring steady-state documents and their anchors seamlessly between Vaults.
- Document Exchange: PromoMats and Any Medical – Transfer steady state documents and their anchors in commercial processes
Clinical Operations – Vault CRM
Announced 2022 Status Early Customers 1-10
Improve the HCP experience by coordinating efficiently between clinical and medical teams. Enables transparency of clinical activities for medical, and medical interactions for clinical teams by automating data transfer data between Clinical Operations (CTMS) and Vault CRM.
- Study Data: CTMS and Vault CRM—Sync study data across applications. Activities and Interactions: CTMS and Vault CRM—Enable transparency of HCP interactions across clinical and medical teams.
- Activities and Interactions: CTMS and Vault CRM—Enable transparency of HCP interactions across clinical and medical teams.
Additional Resources
RIM – PromoMats
Announced 2021 Status Mature Customers 11-50
Accelerate business operations by automating the management of documents and product data between Veeva RIM and Veeva PromoMats.
- AdPromo Submissions: Submissions and PromoMats – Link eCTD documents in PromoMats to Veeva Submission Content Plans
- Document Exchange: Submissions and PromoMats – Automate transfer of documents using document crosslinks from approved content
- Product Data: Any RIM and PromoMats – Sync product data to allow marketing teams make informed decisions
Medical – Vault CRM
Announced 2025 Status Early Customers 1-10
Connect upstream scientific communication to downstream engagement with compliant content sharing and seamless coordination between medical information and field teams.
- Inquiry Fulfillment: MedInquiry and Vault CRM – Enable CRM as an intake channel for medical inquiries or information requests
- Content Sharing: MedComms and Vault CRM – Transfer Closed Loop Marketing (CLM), Approved Email (AE), and other content
- Data Transfer: MedComms and Vault CRM – Transfer Product Data and CRM Metadata
PromoMats – Vault CRM
Announced 2025 Status Early Customers 1-10
Empower your field teams by ensuring they have automated access to the latest content in Vault CRM, including Closed Loop Marketing (CLM) and Approved Email (AE), along with necessary associated data.
- Document Exchange: PromoMats and Vault CRM – Transfer Closed Loop Marketing (CLM), Approved Email (AE), and other content
- Data Transfer: PromoMats and Vault CRM – Transfer Product Data and CRM Metadata
Medical – Network
Announced 2024 Status Early Customers 1-10
Simplify medical inquiry contact lookup by searching for the HCP’s contact information in your reference data without leaving MedInquiry.
- HCP Details: MedInquiry and Network – Search HCP reference data when creating a Case Contact
Medical – Quality
Announced 2025 Status Early Customers 1-10
Streamline product quality complaint (PQC) intake and case processing by automating the flow of complaint records between MedInquiry and QMS.
- Product Quality Complaint Intake: MedInquiry and QMS – Enable MedInquiry as an intake channel for Product Quality Complaints