Dr. Carson is the President & CEO of Otsuka Pharmaceutical Development & Commercialization, Inc. (OPDC). His responsibilities include leading the team that develops new products and brings them to market, as well as creating strategic plans for the company’s product portfolio to ensure development programs meet quality and safety standards required by medical and regulatory agencies. He has led the development efforts of compounds in neuroscience, cardio-renal, and oncology.
Jeff Marrazzo is the co-founder and CEO of Spark Therapeutics. He has led the creation and growth of Spark from a research center within the Children’s Hospital of Philadelphia to a fully integrated gene therapy company that is challenging the inevitability of genetic disease. In the four years since inception, Jeff has secured more than $1 billion in capital and built an organization of more than 300 colleagues.
Peter Gassner is the visionary behind Veeva, one of the world’s most successful and innovative cloud software companies. He pioneered the industry cloud category when he founded Veeva in 2007 with the belief that vertical cloud software would be the next wave of cloud innovation. Today, Veeva helps more than 600 life sciences companies bring new medicines and treatments to patients faster.
Peter serves on the board of directors of Veeva Systems, Guidewire Software, and Zoom Video Communications.
Paul Shawah is responsible for commercial product strategy at Veeva including customer engagement, market adoption and direction, and strategic alliances. Paul has nearly 20 years in product management, marketing, and sales leadership for enterprise software companies serving the life sciences industry.
Arno Sosna is responsible for the strategic direction of all Veeva CRM products. Arno and his team ensure that Veeva delivers best-in-class products for managing customer engagement across all online and offline channels, with a focus on streamlined usability, rich functionality, and end-to-end customer success. He also represents Veeva as chief technology officer of Align Biopharma, an industry standards group dedicated to improving how healthcare providers engage life sciences companies.
Matt Wallach is co-founder and president of Veeva. Since the company’s launch in 2007, he has helped build Veeva into one of the most valued and trusted partners to the world’s largest pharmaceutical companies and emerging biotechs. With almost 20 years of life sciences expertise, he plays a pivotal role in helping meet customers’ most pressing global requirements in developing and bringing products to market. Matt serves on the board of directors of HealthVerity and advisory board at Crossix, two innovators in healthcare data and analytics. He received an MBA from Harvard Business School and a bachelor of science degree in economics from Yale University.
Wayne Abbott has more than 20 years experience as a software developer, technical consultant and technical manager. Beginning his career as a software engineer for IBM, he was involved in designing and developing custom software systems. He has been working in the CRM space since 1999 working as a technical consultant and technical manager with Siebel Systems, Salesforce and Veeva.
TJ Babinchak sets strategy for Pfizer promotional operations and led the global implementation of Vault PromoMats. Prior to her current global role, TJ led the US review and approval operations team at Pfizer.
Mr. Baxter is a Market Owner in the Commercial Strategy group at Veeva. In his role he engages with customers to share industry best practices and identify opportunities for enhancing the product, and then works closely with Product Management to prioritize customer enhancement requests into the roadmap. Mr. Baxter has enabled commercial operations technologies in life sciences for the past six years and, prior to that, he designed digital and marketing loyalty technologies for the transportation industry.
Over 14 years of IT experience with more than a decade of experience in the pharmaceutical industry. Extensive experience with commercial CRM capabilities and supporting business processes for sales and marketing functional areas across different CRM platform technologies. As a Program Manager/Sr Business Analyst for the US market Veeva CRM at AstraZeneca, I am responsible for enabling capabilities in the Veeva CRM to support business initiatives aligning with the current pharmaceutical landscape to support sales, specialty care, medical and market access functional capabilities and business processes driving towards simplification, streamlined business process design and user experience in the Veeva CRM.
Medical Science Liaison – Dermatology/Gastroenterology
Nicholas Bires obtained his PharmD at Temple University and completed his postdoctoral studies at the Rutgers University Institute for Pharmaceutical Industry Fellowships in partnership with Bristol-Myers Squibb. He is currently a Dermatology/Gastroenterology Medical Science Liaison at Lilly, covering the Mid-Atlantic United States.
Ryan Brennan is a CRM Consultant with experience in Veeva Multichannel CRM and Key Account Management in Human Pharma and Animal Health. He is a Philadelphia local and graduate of Penn State University with a bachelor’s degree in Information Science and Technology with a focus on Application and Integration.
Technology leader who has led, delivered, developed, architected, operated and sold technology capabilities; expert in engaging/moving business stakeholders through SDLC. Experience utilizing innovative technologies to drive revenue, improve business outcomes, processes and decrease costs; ensuring attainment of companies tactical and strategic business objectives. Specific experience driving these initiatives in the Pharmaceutical Commercial and Drug Development business units.
Amy Brown has been with Zimmer Biomet in the medical device industry for 15+ years with a current specialty in system implementation. She works with Zimmer’s global marketing teams to better enhance the company’s systems and procedures to deliver results at a much faster pace with less work.
Adam Buckner is a Consultant in the Commercial Content consulting practice at Veeva Systems, where he uses his industry knowledge and functional expertise to lead client implementations of Veeva’s PromoMats and MedComms applications. Adam has been a member of the Commercial Content services team for the past three years, and is based in New Haven, Connecticut.
Peter is head of I.T and I.S at Aerie Pharmaceuticals, leading and managing all aspects of information technology and solutions, with a particular focus on working with the company leadership on aligning the I.T. strategy and applications portfolio to the business strategy of a rapidly growing and dynamic organization. His previous experience includes consulting with PwC and leading IT teams in Europe and the US for Allergan and Technicolor.
Taylor is currently a consultant with the global MSL Center of Excellence at Eli Lilly and Company. His experience includes roles on both the medical and commercial side of the company. Besides his current internal role of developing improved solutions for the MSL organization which focus on improving field customer engagement in a compliant and ethical fashion, he has also served as a diabetes MSL and a commercial sales representative in both diabetes and critical care.
Doug is an accomplished executive with 20 years of experience in the life sciences industry. As Vice President, Customer Architecture at Veeva Systems he is a thought leader and trusted advisor to executives across the industry specializing in Commercial capabilities and technology enablement. Doug brings a unique blend of business, information technology, and consulting experience delivering Commercial platforms to many of the world’s largest pharmaceutical companies. He has expertise in the areas of end-to-end information management, business insight, and multichannel marketing with first-hand experience in technologies related to analytics, data warehousing, master data management, customer relationship management, and marketing automation.
Tim is a Director in PwC’s Risk and Regulatory practice for the pharmaceutical and life sciences (PLS) industries. Tim focuses on assisting pharmaceutical and medical device companies of all sizes in addressing the challenges presented by a complex and dynamic regulatory environment including assessing, designing, implementing, and operating end-to-end solutions to enable enterprise compliance programs.
Tim lead’s PwC’s PLS integrated service offerings practice focused on assisting clients with integrating traditionally disparate processes and technologies to drive greater efficiency, reduce risk, and provide a better experience for KOLs.
Beth is Senior Director of the Program Management Office in Sanofi Genzyme’s Business Operations located in Cambridge, MA. She leads the Program Management Office which manages the development and delivery of various business process improvement projects including the 2017 implementation of Veeva CRM Events Management to support all US promotional activity within the organization.
Deanne is the Regulatory Compliance Manager at Roche Diagnostics supporting commercial and digital teams at Roche. She specializes in good promotional practices and commercial compliance. She also served as a lead stakeholder in the implementation of Veeva Vault PromoMats at Roche in 2015 and has served as a System Admin. Deanne has been with Roche for over 21 years.
Cindy is Director of CRM Product Management for Core CRM, which includes Account Management, Call Reporting, Call Scheduling, Account Planning and more. She has been with Veeva for over 5 years. Cindy’s prior responsibilities at Veeva include owning the product design for CLM, Vault Integration, and Engage.
John is a business leader with almost 20 years experience enabling life sciences commercial capabilities. Over the last five years John has led Veeva’s global Commercial Content business. He has acted as part of Veeva’s executive team, partnered with industry thought leaders, and worked across the now 200+ current Commercial Content customers to ensure that Veeva’s solutions are enabling a complete content supply chain.
As chief operating officer, Derek is responsible for strategic definition and scalable execution of Aktana’s vision. In this role, he oversees strategy, product, customer success, and services at Aktana.
Prior to co-founding Aktana, Derek held a number of different roles in technology and services sector. He drove initiatives to enter new markets and develop new products at Intuit, developed and implemented strategies for a diverse range of public and private sector clients at The Boston Consulting Group, worked at several large law firms in Australia and Hong Kong, and co-founded a medical IT company in Australia.
Vincent has been working in the life sciences CRM space for the past 10 years with implementation and consulting experience across commercial and medical. He currently leads a customer success team on the east coast helping customers get the most out of their Veeva CRM investment.
As a Global IT Director at AstraZeneca, Kathy Collins is responsible for the delivery of large, global sales and marketing systems at AstraZeneca where she led a global implementation of Veeva Vault PromoMats.
Prior to PromoMats, Kathy led the initial implementation of Veeva CRM Approved Email and the AZ Global PMO for Veeva CRM. Kathy has nearly thirty years of IT experience, with two decades of that experience in pharma focusing on sales, marketing, and medical affairs.
Global Head, Enterprise Applications & Commercial Technology
Global Technology & Business Leader who enables technology for pharma/biotech with experience across clinical through commercialization. Demonstrated expertise with small biotech, established pharma, and extensive Life Science consulting. Technology leadership in core business platforms: Commercial Technology, CRM, ERP, HRIS, Data Warehouse & Analytics. Currently responsible for building global enterprise applications and commercial technology platform to support a growing biotech.
Sid is a Multichannel CRM Practice Manger at Veeva. He has worked in healthcare industry for over 18 years in various roles starting out as a QA analyst in 2000. He now leads a team of highly motivated and skilled consultants focused on Enterprise accounts. He focuses on Medical CRM and Multichannel Engagements on the product side and enjoys creating new relationships with customers.
Shayla Davis is the Director for Global Customer Operations at Eli Lilly and Company, where she has been leading the platform operations for the global marketing, sales, and digital capabilities.
As an experienced leader (18-year tenure at Lilly), she has successfully led program teams in both the US and global organizations, across IT, marketing, sales and digital arenas. Shayla’s recent focus has been on the driving enabling capabilities for customer experience and multi-channel engagement focused efforts. Shayla graduated with a MBA from the Kelley School at Indiana University with a focus in marketing and technology.
With over 20 years of life sciences experience, I have led submission management teams responsible for more than 25 submissions for over 50 clients and developed the content management processes to effectively handle them. I have lectured and guided multiple organizations in overcoming the challenges of managing review and approval workflows for massive quantities of content.
I am responsible for Veeva global training delivery for our Veeva products. I support training and communications with our commercial content customers and driving change management success in customers migrating from Zinc to Vault.
Dom is responsible for product development on the Vault platform, focusing on the Commercial Vault applications. He works with his team to provide continual evolution to the Vault feature set so that it remains forward thinking and delivers the functionality customers need within the ever changing life sciences industry. Prior to the Veeva and Zinc integration, Dom was with Zinc for over ten years, leading the evolution of product development and technical advancements to the Zinc platform.
Lead, IT Business Partner Commercial Operations & Healthcare Professional Interactions
Joe has been at Bristol-Myers Squibb for over 8 years and is responsible for driving strategic innovation focused on improving external customer experience, reducing customer effort and optimizing internal operations. Joe’s depth and breadth of expertise includes strategy, creative, technology, operations and finance. He’s played an integral role developing enterprise-wide digital standards, process/system overhauls and leading ground-breaking digital
projects that have transformed the way both commercial and medical teams operate.
Prior to BMS, he spent 9 years at an award-winning digital agency as a senior leader focused on digital strategy serving clients such as Novo Nordisk, Nike, Universal Studios, the NBA, and various financial
Director, OpenData North America Product Management
Jacqueline has over 15 years of experience in the industry – and brings a wealth of Product Management expertise to her current role at Veeva. She has been with Veeva for over two years as a Director of Product Management as well as the North American Research Center.
I have been part of the Veeva U.S. Professional Services team for over three years working primarily with both Veeva Align and Veeva Network customers. After graduating from Georgia Tech, I have spent my career in life sciences for both enterprise and smaller pharma companies with a focus of data management and customer alignments.
Andrew Fuchs has brought more than 20 years of operational innovation and strategic leadership to his current role at Veeva Systems. He joined Veeva in 2013 as part of the commercial strategy organization supporting the launch of Veeva CRM Events Management and Veeva Align. He is the market owner for Nitro and remains involved in global partner development for Veeva’s event management technologies. Before joining Veeva, Andrew started his career in sales administration at US Surgical, a medical devices company. He next spent over four years consulting at KPMG and C3i, focusing on implementing solutions for government pricing compliance and the CRM in life sciences. Lastly he spent 10 years with Boehringer Ingelheim in various roles in commercial operations and commercial excellence, in both the US and in Ingelheim, Germany, where he oversaw the global multichannel CRM program and the initiative to migrate to Veeva solutions.
Executive Director, Customer Strategy and Shared Services
John Gallo has been with Sunovion for 13 years and has held leadership positions in managed markets, brand marketing, field sales, and now customer strategy and shared services (CS3). As Sunovion’s digital and customer experience Center of Excellence, CS3 partners with the commercial organization by connecting innovative and authentic experiences and solutions that allow for a more personalized customer journey.
Megan Garrelts has been working with CRM applications for over 17 years and is currently managing Veeva CRM and Veeva Vault for Lundbeck North America (US and Canada). She has been working with CRM systems in the pharma industry since 2007 and within recent years has expanded her breadth of responsibilities to include master data management/stewardship, sample administration, data governance and business support.
Stephen Geller is an expert in end to end alignment management, from territory design and optimization to operational implementation in commercial systems. He manages territory alignment for all field based teams using a combination of zip to territory and account to territory based alignments. Stephen has been a Sales Operations Analyst with Alkermes for roughly two and a half years and has been using Veeva Align for almost a year and a half.
As Commercial Services Practice Manager, Jason focuses on the needs of Veeva’s emerging and mid-market customers; including Veeva Services and implementation strategies for products such as Veeva CRM, Veeva Align, and Veeva CRM Events Management.
Baris is a Director in PwC’s Risk and Regulatory practice for the pharmaceutical and life sciences industries. He has over 12 years of experience on consulting leading manufacturers on proactive risk management, compliance reviews, and investigations.
Baris specializes in solution and program design on healthcare professional engagement, spend transparency, compliance monitoring, and anti-bribery. Baris coordinates PwC’s service offerings and thought leadership on supporting life sciences companies for compliant and efficient healthcare professional engagements.
Dianne Goodburn wants to live in a world where people think out of the box all the time. A world that will open endless opportunity. A world that can make us be the best we can be. She believes everyone can offer something good. Be it through work, play, dreaming, the arts, music, whatever it might be. She believes everyone’s contribution is what makes us the unique individuals we all are today. As a strategic leader, it is her drive to live for today, refer to yesterday, and be part of shaping tomorrow.
Mike heads up the OpenData North America team based in our Fort Washington, PA office. He leads all aspects of the OpenData business, including customer success, operations, products, services, software and data engineering and our research center.
He has 25 years of data industry experience, a passion for data and a detailed understanding of life sciences. Mike holds a BS degree from the University of Southern California, and a MBA from Pepperdine University.
With nearly 25 years in the healthcare arena, and diverse experience in commercial and medical organizations internationally, Robert brings a skill set and perspective that is rare among pharmaceutical professionals. His expertise includes both domestic and international sales and product marketing, and deep experience in medical affairs, strategic operations, administration, and staffing. In his current role, he guides medical affairs organizations globally to leverage technology and data to enhance scientific engagement and scientific communications strategies in today’s increasingly complex medical landscape.
Omer is a leader of ZS’s customer centric marketing solution area and CCM analytics in North America. For over 10 years he has led several major sales force design, alignment, targeting, and call planning initiatives for launch and in-line brands, has nearly a decade of experience with co-promotion partnerships, and has a range of analytics expertise.
Callum is part of the commercial content strategy team at Veeva. He is primarily focused on helping customers realize and maximize value from their Veeva applications through increased productivity, efficiency and greater commercial effectiveness. Since joining Veeva, he has spent most of his time working to deliver value-adding insight to Commercial Content customers through data and analytics.
Markus Hinderberger is the US Field Force Effectiveness Lead within the World Wide Commercial Organization. He is responsible for establishing a competitive leadership positon in superior customer experience through advanced field solutions that will simplify field process, empower cross team collaboration and optimize timely customer engagements. Markus has been with BMS for over 18 years and held positions in sales, sales management and most recent 10 years he was within the marketing organization.
Senior Director Product Management, Commercial Content
Manaphan is the Senior Director of Product Management for Commercial Content products. He is passionate about making products that customer’s love to use and building software solutions that make the complex simple. Prior to Veeva, he spent over 15 years supporting, implementing, and building sales and marketing automation software across multiple verticals and geographies. He received a MS in Computer Science from Boston University and a BBA in MIS from the University of Texas at Austin.
Principal Consultant for Consulting Services at Veeva. With an extensive background in the life sciences and digital advertising, Carol has strategically supported many companies as they have planned for, developed business processes, deployed and successfully use Multichannel CRM and Vault throughout the end to end Commercial Content Digital Supply Chain.
Mark Johnson is responsible for the Veeva CRM roadmap, product innovation and customer success. He has been with Veeva for three years and comes from a background of both product management and software engineering. His favorite thing about Veeva is the speed of solution delivery: “Our product roadmap is always ambitious. I love to watch the team execute on it, to make those innovations real for our customers. It’s a constant source of pride for us.”
Rita Johnson-Greene is a successful business leader with 20 years of progressive finance, resource allocation, sales and strategic business planning experience at several world class organizations. Rita currently leads the US Commercial Operations team at Spark Therapeutics where she is responsible for field team deployment, customer relationship management, data warehousing, performance analytics, market access contract analytics and the asset approval process.
Dan Kallman is a Director of Product Management, in charge of Veeva CRM Events Management and Veeva Align products. He has 11 years of technology experience, with nearly six years at Veeva. He is a New Jersey native and a graduate with honors from The Wharton School at the University of Pennsylvania.
Rob is an outcome-based leader with extensive global experience streamlining business process and designing sales tools that help bio-pharma brands and sales professionals achieve business objectives. During the past 14 years with AstraZeneca, Rob has held positions in global and the US market, spanning roles in commercial operations, IT and sales. This diverse background has led to Rob’s primary accountability of ensuring that AstraZeneca’s global portfolio of sales capabilities align to the needs of the more than 85 countries in which AstraZeneca does business.
Bernie Klemmer is the Director of Marketing Operations at Novo Nordisk Inc. located in Plainsboro, NJ. In this role, he is responsible for managing the MLR systems and processes, and was the line of business lead on the Zinc to Veeva migration project.
Jon Kotraba has worked in pharma IT for over 25 years. Currently, Jon runs global data management for Allergan Pharmaceuticals’ commercial group. His responsibilities include master data management and data integration leveraging Informatica’s MDM and Powercenter technologies. Most recently Jon consolidated Allergan’s MDM and ETL platforms and switched master data providers. Jon is also responsible for providing ex-US subsidiaries customer master data for their Veeva CRM solution.
As the Global Market Owner for Veeva Align, Emily ensures Veeva customers are successful through product innovation, strategic partnerships, and excellence in delivery. She provides thought leadership and a zeal for solving complex problems, with more than a decade of experience in consulting, technology, and commercial operations.
Tim currently leads the Veeva OpenData services group. He is responsible for successful implementations for all Veeva OpenData customers in North America. Tim joined Veeva is 2017 and brought with him 10+ years of consulting and customer management experience.
Tarun Kumar is a results-driven leader with an over 16-year history of career accomplishments within the Pharmaceuticals Industry. Tarun currently leads the US Enterprise Data Management group. He has a versatile, cross-functional skillset encompassing Strategy, Governance, Operational Improvement and Sales & Marketing Operations.
Sr. Manager, Digital Solutions and Emerging Technologies
Manuel Lima Landell
Manuel Lima Landell is the Global Channel Lead for Virtual Customer Communications at Pfizer within business technology. Manuel owns the overall technology direction of this channel and is responsible for providing thought leadership in driving product roadmap along with providing operational support globally in order to drive adoption and increase business value through the use of this digital channel.
Associate Director – Customer Facing Sales Solutions
Russ is a results-oriented, experienced leader with 20 years in the pharmaceutical industry and a track record of success in sales force automation and optimization. Russ is responsible for the customer relationship management (CRM) solution for the US market.
He has helped drive and deliver solutions for commercial operations that match the evolving pharma selling model over the past two decades. He’s a trusted advisor to leaders and executives throughout the organization.
Malia has over 16 years experience in the life sciences industry working for pharmaceutical and biotechnology companies as a lobbyist, public policy strategist, crisis manager, and business strategist. She also served as CEO of an industry-funded non-profit and as a member of a think tank designed to help a large hospital system create technology products for patients difficult to reach via the traditional healthcare infrastructure. Malia is Veeva’s Director of Global Oncology Strategy and is responsible for advising customers on the optimal use of our products and services to expedite the delivery of oncology innovations to physicians and their patients.
Kevin has over 20 years experience in enterprise software. Kevin brings Digital Asset Management expertise to the Veeva Commercial Vault product team. He is responsible for the Brand Portal and other DAM capabilities within Vault.
Kelly Lozito is the Director of the Worldwide Business Solutions team at Bristol-Myers Squibb. She and her team oversee management of the solutions used to support the field medical teams, the contact centers, and the, worldwide and market, content and publications teams. Kelly led the implementation of Veeva Vault for BMS Medical and is currently leading the expansion of the Veeva CRM features for the BMS Field Medical teams. The Business Solutions team works closely with IT to shape the future vision of the solutions landscape while delivering an exceptional level of ongoing support for the business users.
Ahmed is a manager in Veeva’s commercial strategy team. In his role, Ahmed is responsible for value analysis work for Veeva Commercial Cloud and individual products that are part of the Veeva Commercial Cloud.
Global Program Owner - Vault PromoMats Agency Certification Program
Victoria Marsh has worked in content marketing and approval for 20+ years both client and agency side from the days of MLR paper jobs bags, through Zinc MAPs and now Veeva Vault PromoMats. She’s passionate about getting the best of out MLR software, so you can get on with other stuff.
Tim is a Senior Consultant, Business Process Consulting at Veeva Systems. To Tim, it is all about customer success and making technology sticky so customers realize their full potential with Veeva.
Tim has over 20 years’ experience working with global customers to transform their marketing through optimizing people, process and technology to achieve competitive advantage.
Matthew Mattson is the Process Owner for promotional materials and labeling at Hollister Incorporated. He has been working in the healthcare industry for 15 years following 10 years in the US Army. Matthew earned his MBA from the University of Illinois and his BA from Eastern Illinois University.
Jay McMeekan is the Global Director of Multichannel Processes for Bayer and has 25 years of pharmaceutical experience. Jay joined Bayer in 2008 to lead the US efforts for closed loop marketing. In 2012, he moved into global and led multiple strategic initiatives in areas such as CRM, BI, and multichannel. He most recently is leading the global pharmaceutical effort to migrate all markets onto Veeva Vault as a singular global content lifecycle process and platform standard across Bayer.
Melissa Meany is a CRM Customer Success Manager in the Chicago area who joined Veeva in 2015. Her focus is on product education, process improvement, health monitoring and providing best practice guidance for customers. Prior to Veeva, she was a strategist for a pharmaceutical advertising agency and has developed CRM programs throughout her career.
Rob Merrill specializes in assisting pharmaceutical, biotech, and medical technology companies with global risk assessments, independent reviews, and ethics and compliance program development. He has significant industry experience in the areas of healthcare compliance, regulatory affairs, and risk management. Past positions include Compliance Officer and Sr. Director of Regulatory Affairs. He is a frequent speaker, author, and board member of start-up companies.
Miki is Senior Director of product management, in charge of the Network product roadmap, innovation and customer success. He has almost 15 years of experience in the enterprise cloud space, with the last five years in Veeva.
Pharmaceutical CRM technical lead with 25 years’ experience across 5 CRM platforms at three companies. Five years of configuration management in Veeva, two years with Vault. Significant CRM relational database design and management prior to Veeva, along with Pharma CRM integrations including alignment, customer, targeting, product, sample management, medical information, speaker event and expense. demand management, change control board, release management through agile practices for Veeva CRM and Veeva Vault platforms at AstraZeneca.
A seasoned life sciences professional with experience in a wide range of IT and business roles with in the industry, spanning areas across commercial operations, HCP engagements, customer targeting, multi-channel marketing, speaker programs, sales & marketing analytics, aggregate spend management, sales force automation and effectiveness. Key responsibilities in the past include engagement management, client management, program management, project management, development of IT enabled business solutions, business process development and modeling, requirements gathering and analysis, gap analysis and quality assurance.
Amol Mudgundi is a Principal Consultant for Veeva Network and Veeva Align team with almost five years of experience primarily on Veeva Network. He has been part of the implementation team for all US Network customers as a lead architect or mentor to the other colleague executing the project. Prior to Veeva he has worked for IBM Global Services focusing on data integrations, data management, analytics and reporting solutions for life sciences customers. He spent 11 years of his professional career in life science, with which he brings though leadership, customer focus, and execution excellence.
Tim has been with Veeva for over 6 years. He’s partnered with customers on Veeva’s multichannel solutions for his entire tenure, and enjoys helping customers advance their digital communication strategies.
Lead, Digital Capability Management, Veeva Commercial Platform
IT Pharmaceutical professional with for over 15 years experience in commercial information systems. Responsible for execution and operationalizing Veeva commercial platform across the enterprise. IT Lead for executing Veeva KAM capability globally.
Consultant within Veeva’s Business Process Consulting practice, bringing Commercial Cloud and Commercial Content expertise to life sciences organizations. Daniel has supported customers in both new technology implementations and existing platform transformations. He helps companies unlock value by designing and executing digital transformations with an emphasis on people, process, technology and organizational change.
Clifton Lynn has responsibility for bringing personal and digital promotional capabilities together to create the ideal customer experience. Clifton Lynn has 20 years of experience in the pharmaceutical industry working the past 18 years at Merck after beginning his career at Glaxo Wellcome. With broad experience in sales, sales force effectiveness, strategic planning, operations and marketing, Clifton Lynn specializes in leading innovative and transformational initiatives. He was educated at the University of Delaware and the University of Pennsylvania.
Bharti Rai is a results-driven leader with a 15-year history of career accomplishments within the management consulting and pharmaceuticals industry. Bharti currently works at Bayer Pharma, leading the commercial data strategy, governance, data operations, and reporting function. Prior to joining Bayer, Bharti worked in the public sector practice at Deloitte Consulting. She has a versatile, cross-functional skillset encompassing strategy, sales & marketing operations, data strategy & management, process reengineering, CRM and digital health. Her unique and broad operational experience lends itself to approaching data and CRM challenges in a unique perspective.
Narasimhan Rangan (Ranga) is an Associate Director, Digital Sales Solutions with Merck Animal Health, headquartered in Madison NJ. Ranga is responsible for delivering Veeva CRM to 30+ markets globally for Animal Health division. Prior to this role, Ranga was supporting the US Animal Health team with the Sales Collection process and the field force with the CRM tool.
Director, Digital Channel Enablement (DCE) – Global Channel Lead
Michelle brings over 18-years of healthcare marketing, operations, sales and R&D experience. She is currently the Global Channel Lead for Customer Facing Integration at Pfizer. Prior to Pfizer she was an Associate Partner at Razorfish (formerly Rosetta) where she focused on solving client’s most pressing challenges at the intersection of marketing, technology and operations to transform their organizations. While at Razorfish, she was recognized as a 2015 Rising Star by the Healthcare Business Women’s Association (HBA).
Kerry Reese is a CRM Customer Success Manager in the Philadelphia area. He consults with customers and educates them on the Veeva CRM product to help them get the most out of their investment. Prior to his current role at Veeva, he was at Merck for 14 years in various positions supporting sales and marketing.
Tracy Rockney is a respected regulatory leader with more than 20 years of experience in the pharmaceutical industry. She is the Co-Founder and Managing Partner at OneSource Regulatory, a consulting firm specializing in regulatory advertising & promotion, medical review, labeling development and healthcare compliance. Her senior regulatory management experience included her role as Vice President, Regulatory Affairs, Global Labeling, Advertising & Promotion, Regulatory Policy & Intelligence at AbbVie (formerly Abbott Pharmaceuticals), Senior Director, Global Regulatory Affairs at Shire Pharmaceuticals, Director, Regulatory Affairs at Wyeth, and Director, Global Regulatory Strategy at Pfizer.
Janice Ruiz leads the North America Commercial Content Customer Success team. Her team advises and educates customers on how to get the most out of their investment with Veeva Vault PromoMats, Veeva Vault MedComms, and ZincMAPS post-deployment. She has over 12 years of biotechnology/pharmaceutical industry experience including two years in marketing operations and eight years in regulatory affairs – advertising and promotion.
Ben Salazar is a 27-year Amgen veteran who has worked in various roles in both the Commercial and R&D functions, with emphasis in marketing and regulatory operations. He is currently the Director of Material Compliance in Regulatory Promotions, which manages Amgen’s US Business MLR process.
Nicole Salis is the Global Channel Lead for Virtual Selling at Pfizer within Digital Channel Enablement (DCE) which is part of commercial operations. She is responsible for creating a best-in-class, integrated virtual customer communications experience for Pfizer customers and customer-facing colleagues globally. Nicole focuses her efforts on developing and evolving the channel roadmap. Nicole has worked at Pfizer for over 15 years. Prior to DCE, she held various positions in sales, operations, communications and marketing.
Janssen Pharmaceutical Companies of Johnson & Johnson
Director, Global Medical Affairs IT
Monika Samsel is an IT Director who works with Janssen Pharmaceuticals’ Scientific and medical functions from across the regions. Her focus is on driving innovation and strategic capabilities specific to creation and dissemination of scientific and promotional content with internal and external stakeholders in mind. Most recently, Monika has led teams responsible for delivering global content management platforms and is currently focused on advancing those capabilities for global users. Monika believes in value of cultural awareness, being effectively flexible and bringing people together to drive positive change.
With eight years of experience working with companies in the life sciences industry, Ali has made her customers’ success her top priority. From SMB to Enterprise companies that span the globe, she has helped customers formalize, implement and maintain their review and approval process.
Cameron Schnick is the Digital Marketing Capabilities Manager at Eli Lilly and Company, where he leads the global marketing operations and global digital operations teams along their multichannel engagement journey. During his 8-year tenure at Lilly, he has successfully delivered several large globally scaled IT programs across manufacturing, marketing and sales organizations. Recently, Cameron has specialized in content and asset management. Cameron graduated with a Bachelor of Science degree in Informatics from Indiana University with specializations in business and entrepreneurship.
Evan Shah is a CRM Customer Success Manager in the San Francisco Bay Area. She advises and educates customers on how to get the most out of their investment with Veeva CRM post deployment. She has been with Veeva for six years; prior to her current role, she held positions in managed services and training.
Thomas Shappee has spent the past 25 years in the IT industry and held multiple development, team lead, and consulting positions across various industries including healthcare, supply chain, pharma, and hospitality. While at Veeva, Thomas has focused primarily on Veeva CRM, Veeva CRM Events Management, Veeva Align, and Veeva Network implementations.
Steph is the Director of Multichannel CRM Product Management which includes Approved Email, CLM, Vault Integration, Engage, Cycle Plans, and more. She has been with Veeva for over five years. Steph’s prior responsibilities at Veeva includes owning the product design for Multichannel Cycle Plans, Surveys, Maps, and delivering CRM solutions as part of the Professional Services team.
With over 20 years of healthcare and life sciences experience, Rebecca Silver knows the importance of good customer data. As vice president for Veeva Global OpenData, Rebecca is passionate about delivering a superior reference data experience for Veeva customers. Rebecca is leading the OpenData Team to find data changes before a rep in the field does by applying traditional data management methods as well as through the latest technology innovations, like machine learning. If a Data Change Request is required, Rebecca’s team attempts to resolve the request in as near real time as possible.
Ashley Slavik is Veeva’s Senior Counsel & Global Data Protection Officer. Originally from Philadelphia, Ashley moved to Paris in 2009 to complete a Masters in French law and was admitted to the New York bar the following year. She is responsible for ensuring that Veeva’s products are compliant with privacy requirements globally, integrating privacy into Veeva’s values, internal processes and agreements with partners/sub-processors in coordination with our Global Information Security Officer and engaging with customers to explain our transparent approach to privacy, managing requirements from governmental authorities and creating a culture of trust vis-a-vis data subjects.
Janssen Pharmaceutical Companies of Johnson & Johnson
Director, Promotional Review
Pam Solimani is a highly motivated, strategic professional who leads the team responsible for driving the compliant review and approval of promotional communications at Janssen Pharmaceutical in the US. She has a diverse background, whose tenure spans over three decades with Johnson & Johnson, with a focus in marketing communications and sales operations. In her current position, she is accountable for formulating strategies and seeking innovative approaches in process/technology integration, training, and optimizing the US copy approval & PI process while advancing global compliant asset management.
Greg Spratt is currently the Director for Medical Affairs and CRM IT at Eli Lilly and Company. His experience includes roles within several areas of IT including global shared services, medical development and six sigma. Greg and his team support both the commercial and medical organizations via service management operations and capability development within the Veeva platform. They also develop and support solutions for many other areas of Medical Affairs such as medical information, medical digital strategies and medical operations.
Phoebos (Foivos) is the CRM Channel Head at GSK. He is responsible for making important business process decisions and tradeoffs on behalf of the organization and driving the effective global implementation of Veeva CRM.
He previously held various commercial roles across GSK, including commercial effectiveness in the emerging markets where he led key corporate initiatives such as multichannel resource optimisation and GSK’s sales force compensation program. As Business Improvement Consultant in SE Europe, he improved the uptake of GSK’s new portfolio by driving effective implementation and building product launch capabilities in the region. Phoebos holds both bachelors and masters degrees in Electrical & Electronic Engineering from University of Bristol.
Prasad leads Cognizant Life Sciences Business Analytics and Insights Practice. He has participated in several strategic engagements facilitating decisions at executive level across payers, PBMs, and top US pharma/bio-tech.
Prasad was part of marketRx Inc., an analytics start-up, acquired by Cognizant. Prior to Cognizant, Prasad worked at Strategic Decisions Group Inc. in their life sciences and financial services practice in North America and India.
Prasad holds Masters in Mathematics, Mechanical Engineering and a management degree from Indian Institute of Management, Ahmedabad. Prasad has presented at multiple US industry conferences. Prasad is based out of Philadelphia.
Brian Uber has worked with Veeva Services since 2011, starting in Veeva CRM and then taking over the Veeva Network Services team for North America. His career background is services and consulting focused on data management and system integration.
Trevor Volz joined Sunovion in 2017 leading Commercial Data Management, as part the Commercial Operations organization. Prior to Sunovion, Trevor was employed at Biogen for 12 years, with experience across data management, field insights and global market research.
Michelle has spent the last 14 years focused in life sciences technology. She spent 9 years implementing CRM, call center and data warehousing projects for global pharma customers. She has spent the last five years focused on ensuring customers get more value from their Veeva investments by leading our Commercial Customer Success program for North America.
Chris works as part of the Veeva Commercial Strategy team in Europe, and is focused on leading multichannel efforts in the region, helping clients improve engagement strategy and maximize the value they’re getting from their investment.
Speaker Program Solutions Leader, Commercial Operations
Kathleen Walpole has over 20 years of experience in the pharmaceutical industry working for several global life science companies, including Pfizer and AstraZeneca. In her current role, Kathleen is a Speaker Programs Solutions Leader in commercial operations, supporting the cardiovascular and diabetes portfolios at AstraZeneca. She has been pivotal in leading the launch of Veeva Events and has had multiple operational responsibilities supporting AstraZeneca’s platforms and brand launches. In her tenure, Kathleen has also held positions in the areas of compliance and marketing, driving the optimization of processes and efficiencies.
Kilian Weiss is responsible for Veeva’s Oncology Link division. He spent the last decade helping life sciences companies navigate stakeholder complexity around the world.
Before joining Veeva, Kilian founded Mederi, a leading provider of global KOL data and services for life sciences companies. He led several acquisitions in the KOL space resulting in the sale to Veeva.
Kilian deeply cares about turning complex data and analytics into measurable value for customers.
Jason served as Global Configuration and Release Architect for three global Veeva CRM implementations for top 20 pharma companies. An expert on Salesforce.com platform release management and global instance architecture strategies, such as global deployment organizations and global core models, he pioneered new ways for global IT departments to deliver capabilities to their regional business customers with speed and fidelity.
Peter is based in San Francisco and has been with Veeva since 2011. He has held various consulting roles where he has gained extensive experience implementing Veeva’s commercial suite of products to a wide array of customers. In his current role as Practice Manager, he has responsibility for running Veeva’s west coast commercial consulting practice.
Director, Digital Solutions and Emerging Technologies
As the Global Product Owner for data-driven suggestions and cognitive recommendations, Randy is responsible for the strategic definition and execution of solutions that enable sales and marketing to provide actionable analytics to sales representatives. These solutions improve the effectiveness and enhance the information that sales representatives deliver to healthcare professionals by shifting the data analysis burden with machine learning/artificial intelligence capabilities.
Randy also has expertise in digital marketing, Salesforce automation, business intelligence, and commercial operations and has overseen the delivery of the underlying technologies needed in the creation of rich digital marketing experiences for consumers, patients, and healthcare providers.
Tara Zibello was formerly an Associate Director of Sales Operations with Aralez Pharmaceuticals with US headquarters in Princeton, NJ. At Aralez, Tara was responsible for the administration and management of Veeva CRM, Veeva Network, Veeva OpenData, Veeva Vault PromoMats, Veeva CLM, Veeva CRM Approved Email, and most recently Veeva Align. Prior to Aralez Pharmaceuticals, Tara worked for Auxilium Pharmaceuticals and Accenture.