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Veeva CRM Desktop Experience

The Veeva CRM desktop experience makes life sciences commercial teams more efficient.

Benefits

Streamlined Navigation

Save your teams valuable time with a user experience that simplifies your day-to-day activities and content flow.

Role-based Design

Support the unique ways teams work through role-specific apps and customizable workspaces.

Insight-centric experience

Focus on the data users need with more entry points for valuable insights right in their workflow.

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Frequently Asked Questions

Here are a few frequently asked questions about the Veeva CRM desktop experience to help you get started.

The new Veeva CRM desktop experience is built on Salesforce Lightning. To unlock the full potential of Veeva CRM going forward, customers must migrate their online Veeva CRM org from the current Salesforce Classic UI to Lightning.

Lightning is the latest Salesforce online user experience. It was introduced roughly five years ago and is now mature. Starting June 2021, all innovations for Veeva CRM desktop will be built for Lightning only.

You should start planning now. The sooner you make the transition, the sooner you will benefit from faster, more productive teams. Veeva will stop supporting existing Veeva CRM capabilities on Salesforce Classic at the end of 2023.

Veeva will provide resources and support for the transition from Salesforce Classic to Lightning. Contact your account executive to discuss a Lightning transition plan for your organization.

Resources for Lightning

Make the Veeva CRM User Experience on Desktop Computers Faster and More Flexible
Innovation Guides Make the Veeva CRM User Experience on Desktop Computers Faster and More Flexible
Delivering a Tailored User Experience with Lightning Business Apps
Video Delivering a Tailored User Experience with Lightning Business Apps
Reinventing the Veeva CRM Desktop Experience
Blog Reinventing the Veeva CRM Desktop Experience