Veeva CRM Engage for Portals

Make non-personal, personal. Digital is now powered by customer insights and preferences from sales, marketing, and medical—all touchpoints, all interactions.

Healthcare providers want information relevant to their patients in the same way they access information for themselves: online from any device, anytime. Veeva CRM Engage for Portals is a self-directed, interactive online engagement solution that lets you meet your customers where they are with the information they need.

With Engage for Portals you improve the relevance of the information you deliver while automatically capturing real-time insight into customer behaviors and preferences.

BENEFITS
  • Consistency: Enable a cohesive online experience across all brands and channels.
  • Visibility: Better customer understanding and real-time insight into their digital activity
  • Improve return on digital spend: Ensure greater reuse of messaging across channels to improve your promotional impact.

Continue the Conversation Online

Connect Digital and Personal

Monitor Content Effectiveness

Features

INTERACTIVE MEDIA VIEWER
Displays content, images and videos on your websites tailored for each interaction. HCPs access rich multimedia content through the device of their choice anytime, anywhere.
COMPLETE CUSTOMER PROFILES
Leverages the multichannel customer profiles from Veeva CRM to deliver the right mix of rich content based on customer needs and preferences. And, there’s no integration to build so it is easy to use and maintain.
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MULTIPLE CHANNELS, SINGLE SOURCE OF CONTENT
Includes a complete multichannel repository that manages content across all Veeva CRM channels, and other digital channels (optional), ensuring simplicity, visibility and control of your promotional assets.
ACTIONABLE INSIGHT
Rich customer data and insights are automatically captured from each interaction and seamlessly updated in Veeva CRM to close the loop in real time.

Demos & Videos