Veeva Vault MedComms
Communicate scientific information more efficiently by centralizing all global medical content and medical inquiry management in one single solution.
From creation and approval through delivery and fulfillment, Vault MedComms delivers a single source of truth for managing global medical content.
By ensuring that accurate content is always easily accessible — from medical information, publications, and posters to field medical materials — Vault MedComms ensures consistent and compliant medical communications across all channels and geographies.
Vault MedComms helps you provide customers with the right information when they need it.
- Single source of truth: Centralize your medical content and consolidate your medical inquiry management in a single, global repository. Ensure scientific communications are accurate across channels and geographies.
- Streamlined operations: Quickly respond to customer inquiries via their preferred channel with real-time access to your latest approved medical content.
- Complete: Integrate with CRM to track activity, channel preference, and interactions. Surface content usage and consumption metrics to understand what content is leveraged and in which countries.
Find Out How
SINGLE, COLLABORATIVE END-TO-END SOLUTIONVault MedComms provides a single, secure solution for all stakeholders to author, review, approve, distribute, and access content across the globe. From contact centers to portals or other channel, there is always one centralized source of truth.
ONE SOURCE, MULTIPLE CHANNELSIncludes a complete content repository that manages content across all Veeva Medical CRM and other channels—such as a medical communications contact center—for rapid, controlled content distribution and expiration.
RESPONSE PACKAGE GENERATIONAssemble, publish, and manage response packages with automatic cover level personalization. Maintain traceability to source templates for full audit trail back to original documents.
GLOBAL CONSISTENCY, LOCAL FLEXIBILITYEasily create local medical content derived from global assets while maintaining traceability back to the original source. Tailor documents to meet local language, customs, and regulations with region-specific approval processes. Watch Demo
INTERACTIVE REPORTS AND DASHBOARDSEasy-to-use, detailed dashboards and reports allow real-time progress tracking across the entire content lifecycle. Easily identify bottlenecks and areas for process improvement.
REAL-TIME COLLABORATIVE AUTHORINGSeamless integration between Vault and Microsoft Office Online provides real-time collaborative authoring and does so in a compliant way. See a demo.
MEDICAL INQUIRY MANAGEMENTVault MedComms combines global medical affairs content management and medical inquiry management in a single solution for more efficient scientific communications. See the product brief.
Veeva Vault MedComms Innovation Guide