The company we keep

PromoMats Global Support Center

Need help? Contact the Vault PromoMats Global Support Center


US: 315 294 9458 (dial+1 first if outside the US)
EU: +44 (0) 1865 398 190
AP: +61 (0) 2841 722 28

Vault PromoMats Global Service Center Access is:

  • Available 24 x 7 x 365 via phone or email
  • Included with end user licenses for the Vault PromoMats Certification Program – Agencies 

Vault PromoMats Global Service Center Hours are:

  • Covered by a truly global connected team based in Princeton (US), Sydney (Australia), Tokyo (Japan) and Oxford (UK) – following the sun to ensure that those enrolled in the program always have an expert available to them
  • Support is available in over 10 languages including French, Spanish, German and Japanese

Vault PromoMats Global Service Center covers:

  • Specific questions about Vault PromoMats product functionality