Veeva Vault CRM Approved Email

Personalize HCP Communication with Compliant Email

Approved Email is an application within Vault CRM that allows users to send compliant emails to HCPs in a unified experience. Users can quickly assemble an email selecting approved templates, content fragments (links in the email), and optional personalization (such as a personal greeting).

Emails can be scheduled and sent on behalf of field users by the home office or suggested by next best action engines.

Email activity (such as sends, opens, and click-throughs) is automatically captured and recorded in Vault CRM, providing insight about content and engagement effectiveness.

Announced 2013 Status Very Mature Customers100+
Approved Email | Compliant, Rep-Sent Email for Life Sciences
Veeva Pulse Insights: Trends Improving HCP Engagement and Accelerating Treatment Adoption
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Overview

Personalize HCP Communication with Compliant Email

Approved Email is an application within Vault CRM that allows users to send compliant emails to HCPs in a unified experience. Users can quickly assemble an email selecting approved templates, content fragments (links in the email), and optional personalization (such as a personal greeting).

Emails can be scheduled and sent on behalf of field users by the home office or suggested by next best action engines.

Email activity (such as sends, opens, and click-throughs) is automatically captured and recorded in Vault CRM, providing insight about content and engagement effectiveness.

Impact

Engage with HCPs

30%

more HCP interaction with Approved Email

40%

open rate with Approved Email

3x

higher open rates than industry average

Why Approved Email

Stay connected and compliant

Customer Success

Trusted by biopharmas,
big and small

Laboratorios-Almirall Bausch-Health Biogen Boehringer-Ingelheim Chiesi G1 Galapagos Galderma Gilead Grunenthal Horizon Ipsen LEO Lundbeck OctaPharma Otsuka Pfizer Regeneron Shionogi UCB Upsher-Smith