Veeva Commercial Summit - Sales, Marketing, Medical

Boston | October 20-21, 2026

Powerful Community, Fresh Ideas

Agenda

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Monday, October 19
11 a.m. - 7 p.m.

Registration Open
11 a.m. - 7 p.m.

Meetings, Workshops, and Networking
11:30 a.m. - 5:30 p.m.

Welcome Reception
5:30 p.m. - 7 p.m.
Tuesday, October 20
7 a.m. - 9 p.m.

Registration Open
7 a.m.

Breakfast
7 a.m. - 8:40 a.m.

Opening Keynote
9 a.m. - 10 a.m.

Zone Keynotes
10:30 a.m. - 11:20 a.m.

A global biopharma is leveraging Vault AI and Development, Quality, and Commercial Clouds to drive innovation from clinical studies through commercialization. Hear how Veeva’s AI strategy and the multi-vault approach is helping the company standardize and simplify operations.

Discover how a top biopharma leverages AI to reshape its regulatory operations. Gain insight into Veeva’s AI vision and how innovations will work together to augment teams, accelerate processes, and transform regulatory work.

Marc Gabriel Veeva
Vice President, Regulatory

Industry leaders explore quality’s role in generating business value in the AI era. Hear practical lessons on scaling AI across the enterprise and how they’re improving efficiency and governance to address intensifying competition, data security concerns, and evolving HA guidance.

Top biopharma unified end-to-end global safety operations and safety science with the full Veeva Safety Suite. Hear how it eliminated manual processes and complex integrations between legacy systems, improved operational efficiency, and enabled full traceability of signals back to source data for easier benefit-risk analysis.

A top biopharma is transforming its clinical landscape to deliver 20 new medicines by 2030. Learn how this organization delivers capabilities and site partnerships to accelerate execution, alongside Veeva’s vision for connected clinical development and AI.


Lunch and Connect
11:30 a.m. - 12:50 p.m.
Networking, Innovation Hub, and More

Standard agents help Vault users complete manual and repetitive tasks. See an overview and use cases for Platform Standard Agents, including document agents, object agents, version comparison agents, super agents.

Learn how to publish an eCTD 4.0 submission using Veeva Submissions Publishing and preview eCTD 4.0 forward compatibility – all within the same process used today.

Radha Maharaj Veeva
Product Manager, Submissions Publishing

Learn about how Veeva QualityDocs can provide regulation change impact assessments through document to regulation mapping.

Paola DePaso Veeva
Senior Director, QualityDocs Strategy
Ryan Clemens Veeva
Senior Solution Consultant, Quality

Learn how to build and configure custom AI agents in Vault Platform to automate business processes.

Learn how to locate, review, and bulk-disposition market-specific changes using the interactive Assess Local Activities Viewer. Discover how to utilize the grid’s filters, grouping, and fastfill to manage changes simultaneously.

Caríosa Switzer Veeva
Product Manager, Registrations

Roadmaps
1 p.m. - 1:50 p.m.

Explore Vault Platform advancements that simplify implementation, customization, and ongoing management. See how to use process monitor, Word-formatted outputs, action triggers, and reporting, and preview of upcoming Veeva AI capabilities.

Review recent enhancements to Veeva Registrations, Veeva Submissions, Veeva Submissions Publishing, and Veeva Submissions Archive, along with this year’s roadmap priorities. Updates include Vault AI for Regulatory, Labeling, eCTD 4.0, Active Dossier, Global Content Plans, and other capabilities that streamline data management and end-to-end regulatory processes.

Rich Merrick Veeva
Vice President, Product Management, Regulatory

Learn how Veeva is evolving document management and shop-floor access. Explore the vision and roadmap for QualityDocs and Station Manager.

Stephen Chelladurai Veeva
Director of Product Management

Discover the vision and roadmap for Veeva Batch Release. Review recent highlights and preview what’s next.

Brian Sohmers Veeva
Senior Director, Product Management, Veeva Batch Release

See what’s next for GxP compliance content. Explore the LearnGxP roadmap and discover the latest content innovations.

Graham O’Keeffe Veeva
General Manager, LearnGxP

Discover the vision and roadmap for Veeva Validation Management. See the latest innovations and hear about upcoming enhancements.

Chris Pontisso Veeva
Director – Product Management

Hear what’s planned for the Veeva Safety application, including automation and AI capabilities to improve process efficiency, increase data quality, and simplify global compliance.

Eldar Curovic Veeva
VP, Product Management

Discover recent enhancements to Veeva CTMS, Payments, Disclosures, and OpenData Clinical. Learn about upcoming features that streamline risk-based quality management, fee generation, and reference data workflows. Preview AI agents to automate invoice intake, budget creation, and protocol extraction.

Discover the latest enhancements to Veeva eTMF, Study Startup, Site Connect, and Study Training. Learn how new innovations improve inspection readiness, document exchange, feasibility, and training.

Erita Rothschild Veeva
Senior Product Manager, Site Connect
Erin Coppola Veeva
Senior Product Manager

Discover what’s next for Veeva EDC, DQS, and eCOA. Learn about innovation coming in the next year, including RBQM, patient engagement, and AI agents. An interactive Q&A follows.

Join the Veeva Site Advisory Council (SAC) as they share this year’s survey results and case studies. Council members will lead interactive discussions on the findings and explore the path forward to improve the site experience.


Connect
2 p.m. - 2:50 p.m.
Innovation Theaters, Networking, Demos, and More

A top biopharma is evaluating existing Veeva Vault configurations across applications to streamline business processes and establish a standardized assessment with its company-wide Clean Core initiative. Explore how this biopharma established an optimized and sustainable global foundation for AI and long-term operational excellence.

Following the Regulatory roadmap session, join the Veeva RIM product team for Q&A. Topics include: key features from the past year, the latest in regulatory guidelines and developments, Vault AI for Regulatory, and the future roadmap.

Rich Merrick Veeva
Vice President, Product Management, Regulatory
Cindy Ling Veeva
Senior Product Manager, Vault AI (RIM)
Kelly Finlan-Dansbury Veeva
Senior Product Manager, Registrations
Nick Tasse-Guillen Veeva
Director, Product Management, Labeling
Angela Nguyen Veeva
Product Manager, Regulatory

Hear from principal investigators as they share lessons learned from leading clinical research and their perspectives on the future of site participation and clinical trials

Learn how Vault AI in Veeva LIMS speeds laboratory workflows through automation. See AI in action, including SOP-to-test definition generation, COA ingestion, and a stability review chat agent.

Kristie Petrella Veeva
Senior Solution Consultant, Veeva LIMS
Joby George Veeva
Director, Product Management, LIMS

Hear from principal investigators as they share lessons learned from leading clinical research and their perspectives on the future of site participation and clinical trials


Sessions
3 p.m. - 3:50 p.m.

Veeva has a vision for automation across Drug Development. But to realize value, organizations will need to rethink ways of working, governance structures, and team capabilities. Hear from an early Falcon adopter how they have re-engineered processes and are on the path to real Return on AI

See the future of agentic regulatory organizations in action. Experience Veeva RIM’s newest capabilities through demonstrations and previews around how Vault AI, Falcon RIM, and Falcon Writer are evolving to solve critical regulatory challenges.

Cindy Ling Veeva
Senior Product Manager, Vault AI (RIM)
Jordan Williams Veeva
Senior Product Manager, Falcon
Brad Arnold Veeva
Director, Product Management, Falcon Writer
Pratyusha Pallavi Veeva
Executive Director, Falcon Regulatory Strategy

Explore the roadmap and vision for Veeva QMS. See how the latest innovations streamline quality management.

Manaphan Huntrakoon Veeva
Senior Director of Product Management

Discover what’s next for Veeva Training. Explore the roadmap for transforming learner engagement and see the latest innovations in action.

Jason Hardin Veeva
Senior Product Manager

Hear the roadmap and vision for Veeva LIMS. Dive into recent highlights and discover upcoming features.

Joby George Veeva
Director, Product Management, LIMS

Clinical-stage biopharma redesigned safety to leverage modern best practices. Moving from heavily customized to an industry standard in-house solution, the company is working more effectively with its CRO partner and gaining greater PV insight while scaling operations to prepare for commercialization.

Learn about Falcon and how agentic labor improves clinical operations efficiency and enables an Autonomous TMF. See Falcon in action and preview upcoming capabilities.

Jason Methia Veeva
Vice President, Falcon Clinical and Head of TMF

Prepare to revolutionize clinical data from AI to RBQM, eSource, and patient engagement. Hear how a top 20 biopharma and CRO are managing change to deliver innovation and tips for planning adoption of new capabilities.

Discover how Veeva SiteVault’s unified platform has created a connected core framework for site business operations, sponsor integration, and intelligent automation.


Connect
4 p.m. - 4:20 p.m.
Innovation Theaters, Networking, Demos, and More

Learn how Veeva Labeling will provide real-time oversight of global-to-local alignment and inspection readiness. See how it will streamline the end-to-end labeling process from CCDS updates to local label submissions.

Nick Tasse-Guillen Veeva
Director, Product Management, Labeling

Following the QMS roadmap session, join the Veeva product team for Q&A.


Sessions
4:30 p.m. - 5:20 p.m.

Biopharma streamlines end-to-end quality and regulatory processes with the Quality-RIM Connection. Hear key strategies and realized efficiencies, including how a connected approach speeds up regulatory assessments and ensures compliance.

Learn how biopharmas are building a high-quality data foundation to move beyond document-centric processes. Discover how a data-driven approach helps proactively manage regulatory changes, increase confidence in submission data, and improve global regulatory operations.

Examine how the RegOps role has expanded to include submission management, data strategy, system ownership, and cross-functional leadership. Learn how evolving regulations and technology are reshaping the role.

A biopharma discusses how bringing together Quality and IT stakeholders during its QMS implementation helped advance its paperless plant and digital transformation goals.

Hear how Pfizer is leading the industry by modernizing quality control and transitioning from legacy systems. Learn strategies to approach a transformative project while achieving quick wins and managing change.

Gisele Fahmi Pfizer
Director, QC Operations Digitization and Master Data (IMOQ)

Discover ideas for successfully executing multiple Veeva implementations. Learn how anchoring a massive software rollout to company values supports alignment.

Top biopharma shares how it is reducing manual effort, including reconciliation, and improving cross-team collaboration with a connected safety platform. Hear implementation and operational readiness best practices that enabled a return to baseline case volume just three weeks after go-live.

Learn how Sarepta optimized Veeva CTMS through process standardization. Discover the impact on data quality, user adoption, and trial oversight.

Jamison Johnson Sarepta Therapeutics, Inc.
Associate Director, Clinical Systems


A top biopharma implemented a single rollout of Veeva CTMS, Study Startup, Study Training, and Site Connect to streamline trial execution. Hear best practices for increasing productivity through automation, improving data quality, and strengthening site engagement.

An emerging biopharma optimized data quality and achieved faster database lock. Learn how it brought data management in-house, streamlined collaboration, and used Veeva EDC and DQS to improve efficiency.

Learn how a top biopharma improved clinical data efficiency and speed. Hear how strong partnerships and best practices help manage change, drive feature adoption, and scale automation across trials.

Learn how today’s legislative landscape impacts technology adoption, clinical trial funding, and the future of real-time clinical trials from Veeva’s VP of Public Policy.


Evening Event
5:30 p.m. - 9 p.m.
Wednesday, October 21
7 a.m. - 4:30 p.m.

Breakfast
7 a.m. - 8:45 a.m.

Sessions
9 a.m. - 9:50 a.m.

Understand how Veeva AI in the Vault Platform enables businesses to scale AI adoption within the same environment that manages data and documents. Explore Veeva AI agent use cases across clinical, regulatory, safety, and quality.

Gain practical insights from biopharmas as they share approaches to identify and prioritize use cases for Vault AI, early lessons learned, and plans for scaling adoption.

Discover how biopharmas are using Veeva Registrations to build a robust data foundation, giving the business greater ownership and visibility into its data.

A biopharma shares why it evolved its learning ecosystem to empower both GxP qualification and professional development learning journeys.

Gilead shares insights on driving global process unity through its QMS enhancement program. Hear key considerations for navigating a changing product portfolio, aligning optimized business processes with system configuration, and fostering organizational alignment.

Michael Morad Gilead Sciences
Executive Director, Quality

Biopharma experts share practical strategies for modernizing Quality Control operations. Hear senior industry and consulting leaders discuss challenges retiring legacy technology, overcoming cultural resistance to change, and laying the foundation for transformative cloud and AI in the lab

Hear from an ISPE Digital Validation Subcommittee expert on transitioning to Digital Validation Tools (DVTs). Learn practical strategies to overcome implementation challenges, manage organizational change, apply eGDP, and ensure audit readiness.

Get a first look at new features for safety process and content management, advanced reporting, and signal detection. See how these enhancements enable more efficient global processes, deeper patient insights, and better informed decision-making.

Eldar Curovic Veeva
VP, Product Management

A CRO shares how it standardized studies on a connected clinical platform to improve oversight, accelerate site activation, and improve data quality. Hear how simplifying technology for sites reduced risk and improved study execution.

Discover how Kailera uses Veeva eTMF and Study Training for real-time oversight and compliance amid rapid trial growth. Learn how the company drives inspection readiness through a risk-based approach and QC risk rules.

Stephen van Arcken Kailera Therapeutics
Associate Director, Clinical Systems

Learn methods that sponsors and CROs implement to modernize eCOA delivery. This session addresses traditional eCOA pain points to build faster, standardize processes, improve compliance, and simplify experiences for sites and patients.

Preview Veeva eSource’s next-generation capabilities, including CRF generation, EHR integration, and direct streaming to EDC which will simplify data flow from sites to sponsors.


Connect
10 a.m. - 10:50 a.m.
Innovation Theaters, Networking, Demos, and More

Agent observability in Vault transforms AI from an opaque “black box” into a fully auditable system. See how Vault AI captures the complete lifecycle of every agent interaction, including step-by-step reasoning, context, tool invocations, and generated outputs.

Learn how to facilitate accurate batch release and product lifecycle management with Active Dossier by maintaining a list of current documents for a product in multiple markets.

Angela Nguyen Veeva
Product Manager, Regulatory

Drop in and meet sponsors aligned with your therapeutic areas, patient populations, or studies of interest. Take advantage of dedicated networking time to build connections that can lead to future collaborations.

Process Monitor is a Vault Platform capability that enables Vault users to measure and analyze critical business processes with zero configuration. See how to visualize processes, detect bottlenecks, and use key metrics to optimize performance.

Learn how to create a Global Content Plan as a baseline from a reference application using documents from Active Dossier, accelerating time to submission and approval.

Angela Nguyen Veeva
Product Manager, Regulatory

Sessions
11 a.m. - 11:50 a.m.

See the latest Veeva Connections capabilities and upcoming enhancements. Discover how to streamline cross-functional business processes, improve data quality, and automate workflows.

Hear how a top biopharma implemented Global Content Plans, reducing the time and effort required for global submissions.

Learn how to build a business case for continuous publishing. Hear how working with a skilled publishing partner mitigates risk while keeping teams in control of timelines and quality.

A biopharma shares the drivers and decisions behind its quality transformation to establish a unified QMS across seven subsidiaries. Learn how streamlining supplier quality and document management improved efficiency across the organization.

Learn lessons learned on LIMS selection and implementation from a panel of virtual biopharmas. Hear ways to enhance partner oversight, ensure compliance, and scale operations.

Discover how a virtual biopharma built a commercial-grade release process across a multi-CMO supply chain while racing toward its first NDA.

Top biopharma modernized management of its pharmacovigilance agreements (PVAs) by centralizing content and automating global partner obligation oversight. Explore how a digital solution improves partner adherence, inspection readiness, and scalability.

Johnson & Johnson shares how it replaced legacy technology with a unified site training approach. Learn how integrating training with eTMF reduced site burden, improved compliance, and lowered overhead.

Tara Foltz Johnson & Johnson
Manager, Clinical Trial Learning & Training

A top biopharma shares best practices to centralize disclosures on the Veeva Clinical Platform. Learn how standardizing workflows across Veeva eTMF and CTMS improves compliance and efficiency.

Hear how leading biopharmas maximize clinical data value with Veeva DQS, EDC, and Clinical Platform connections. Learn how they automate data ingestion and up to 50% of queries to speed cycle times, reduce manual effort, and improve data quality.

SiteVault customers describe their experiences adopting unified site technology. Learn how it has improved site operations and their approach to successful implementation.


Lunch and Connect
12 p.m. - 12:50 p.m.
Networking, Innovation Hub, and More

Get a look into open-source tools that increase administrator and developer productivity. Built with Vault API and an intuitive user interface, easily modify configurations, execute queries, clean up sandboxes, and more.

Explore how Veeva RIM connects key data and business processes with Clinical, Quality, Safety, Medical, and PromoMats. Learn about key enhancements from the last 12 months and future roadmap features.

John Tanner Veeva
Senior Product Manager, RIM Connections

Discover how optimized complaint intake, via intelligent automation, can help reduce errors, drive consistency, improve data quality, and shorten cycle times.

Carl Ning Veeva
Senior Director, Veeva QMS Strategy

Sessions
1 p.m. - 1:50 p.m.

Explore recent enhancements to Vault Reporting and Dashboards, including Aggregate Formulas, which simplify advanced data summarization. Plus, get an early look at the high-impact features coming on the near-term roadmap.

Learn how BeOne is reducing duplication, increasing visibility, and simplifying health authority interactions using Veeva RIM and the Accumulus connector.

Crystal Allard Veeva
Senior Director, Government Strategy
Christopher Doan BeOne Medicines
Associate Director, Global Regulatory Solutions Enablement

Discover how two, top biopharmas are relieving the downstream burden on publishers and accelerating high-volume regulatory submissions with Veeva Publishing.

Learn release management best practices for maximizing your Quality Cloud investment. Explore practical strategies for small and midsize businesses to stay current with Veeva releases.

A top biopharma shares how it partnered with Veeva to reimagine validation. Learn how replacing paper-based workflows with modern digital validation leads to increased data integrity, quality, and compliance.

See how a CDMO improved quality control by switching paper for digital-first method execution. Understand how a true-cloud LIMS directly impacts workflows and client relationships.

Hear Ionis discuss implementing Audit Room within QMS to transform regulatory audit management. Learn how this tool helps GxP business functions maintain continuous inspection readiness.

Vanessa Flemming Ionis Pharmaceuticals, Inc.
Assistant Director, GxP Quality Systems | GMP Vendor Management
JT Soley Ionis Pharmaceuticals, Inc.
Assistant Director, Development IT Portfolio

Keenova shares how it is moving TMF quality reviews from spreadsheets to Veeva eTMF. Managing review scope, findings, and corrective actions in a single system improves efficiency and enables a proactive approach to inspection readiness.

Sandi Harrison Keenova Therapeutics
Director eTMF & Inspection Readiness

Sponsors can get quick access to Veeva innovations through accredited CRO partners. Hear how CROs delivered studies on their Veeva platform for sponsor speed, flexibility, and oversight.

Top biopharmas share how they use risk-based approaches to improve data quality and accelerate study execution. Learn strategies for implementing RBQM with Veeva DQS and Veeva CTMS while aligning with evolving ICH E6 standards.

Hear directly from sponsors as they share their perspectives on site training, feasibility, and payments, along with the initiatives they’ve implemented to strengthen site partnerships.


Connect
2 p.m. - 2:20 p.m.
Innovation Theaters, Networking, Demos, and More

Hear how cross-vault process optimization unlocks real value in organizations by streamlining end-to-end processes. See a live demonstration on accelerated submission document collection across RIM Submissions, QualityDocs, eTMF, and SafetyDocs.

Explore key considerations for building a modern validation strategy. Learn how a data-centric approach to digital validation can overcome the limitations of early paperless solutions.

Nina Ricciardelli Veeva
Senior Director, Validation Management Strategy
Ruben Gottardi Veeva
Senior Solution Consultant, Validation Management

Sessions
2:30 p.m. - 3:20 p.m.

Connect with Veeva product managers and peers for an in-depth discussion on Veeva Submissions Publishing. Discuss how to streamline submission workflows, reduce redundant local market tasks, and strike the right balance between strict Health Authority (HA) requirements and traditional internal practices.

Radha Maharaj Veeva
Product Manager, Submissions Publishing

Connect with your peers and the Veeva product team for a discussion and feedback session about Active Dossier, Global Content Plans, and Submission Content Plans.

The Create and Manage Event Details (CMED) wizard is the starting point for managing changes in Veeva RIM, eliminating repetitive, manual entry. Join your peers to preview the product roadmap and share feedback.

Kelly Finlan-Dansbury Veeva
Senior Product Manager, Registrations
Caríosa Switzer Veeva
Product Manager, Registrations

Explore best-practice Labeling workflows, data model, and implementation accelerators to prepare for Veeva Labeling in 2027.

Alison Marjanowski Veeva
Senior Director, Veeva Labeling
Nick Tasse-Guillen Veeva
Director, Product Management, Labeling

Learn how to set up and configure the TMF Quality Understand feature in Veeva eTMF. Review how to use risk-based or flat sampling to target finalized documents by country, site, or trial event. Discover how these workflows confirm documentation cohesiveness directly in Vault to drive continuous inspection readiness.

Jim Horstmann Veeva
Senior Product Manager, Veeva eTMF
Advance Life Sciences R&D and Quality

Boston | October 20-21, 2026

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